Author

Topic: My shoppy.gg payments are stuck (Read 314 times)

legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
November 15, 2023, 11:27:52 AM
#36
Hello, did you find any fix?  

I have the same problem with shoppy.gg, BTC transaction is stuck for days and they don't respond anything

they still don't answer..

Op's next post after what you quoted was them affiriming everything has been solved. Idk if it was through shoppy's help or the mempool just eased up though. as you may have noticed, these two posts had a 10 day gap.

What about the suggestion/s mentioned before in this thread, have you tried them? particularly CFFP if you have the PK of the receiving address or viabtc if conditions are met.

Yes, the OPs cleared when the mempool got a bit less congested in early June

3 options now

1) Wait it out.
2) As @Potato Chips said do a CPFP if you can
3) Paid TX accelerator https://www.viabtc.com/tools/txaccelerator

Without knowing the amounts and your need for the BTC it's impossible to tell you what you should do.

-Dave
hero member
Activity: 2674
Merit: 865
yesssir! 🫡
November 15, 2023, 07:58:41 AM
#35
Hello, did you find any fix?  

I have the same problem with shoppy.gg, BTC transaction is stuck for days and they don't respond anything

they still don't answer..

Op's next post after what you quoted was them affiriming everything has been solved. Idk if it was through shoppy's help or the mempool just eased up though. as you may have noticed, these two posts had a 10 day gap.

What about the suggestion/s mentioned before in this thread, have you tried them? particularly CFFP if you have the PK of the receiving address or viabtc if conditions are met.
legendary
Activity: 2170
Merit: 1789
November 14, 2023, 11:53:15 PM
#34
I have the same problem with shoppy.gg, BTC transaction is stuck for days and they don't respond anything
I don't think you can do much other than continuously sending e-mails or tickets so that they will bump the fees. Your stuck transaction is likely because the network is congested and Shoppy uses a very low fee. If they still don't respond you can consider making a new thread instead of bumping this one. Judging from OP's story, there is little chance they will respond and you'll likely end up waiting for the network to be free instead.
newbie
Activity: 7
Merit: 0
November 14, 2023, 04:00:12 PM
#33
they still don't answer..
newbie
Activity: 7
Merit: 0
November 12, 2023, 07:23:43 PM
#32
The mempool is where the Bitcoin software stores all the unprocessed transactions waiting to be mined.
It is set to 300 megabytes by default so as it fills up, transactions that would put it above the 300 megabyte limit are purged in the order of lowest transaction fees first.
Most mining pools, have it set way higher than that because they don't want to ever run the risk of not being able to mine something.

The problem you are encountering now is the fact that since the address you are apparently sending to is an exchange and not a address you control, so there is no way for you to spend the unconfirmed transaction with a high fee. An exchange won't do it, so unless shoppy will retransmit these transactions with higher fees, you're just going to have to wait.

Did you contact shoppy support? If So what did they say?

There have been a few transactions mind with fees in the high teens sat / vb over the past couple of days. So if there is a low and new transactions over this coming weekend, there is a possibility that yours might actually get mined.

-Dave

Sir I am continuously sending email to shoppy support almost 2 emails a day as reminder
But I am not receiving any response from them!!
Neither from email nor from ticket in shoppy.gg website!!



Hello, did you find any fix?  

I have the same problem with shoppy.gg, BTC transaction is stuck for days and they don't respond anything
legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
June 12, 2023, 07:09:27 AM
#31
I just don't understand the concept of a crypto online marketplace like them not paying the proper fees . Especially if the person doing the selling is the one paying the fees anyway, it's not like it comes out of shoppy's pocket.
Instead of blaming the sender, specifically this one, because they are also a business who wants to lessen the fee for them to get more profit.
We should question the technical side of it, where the network should drop the transaction already by a specific time not more than X days so it could not be like this that its almost 3 months.

The technical side of it is easy, many people run nodes that don't drop anything from the mempool ever so transactions stay active.

It's also been proven, that most miners have no limits on their mempool so they could grab any transaction whenever and mine it. That's their job to mine transactions and put them in the blockchain. There's absolutely no reason they should ever drop anything.

If you're asking or want to discuss what mempool got so bloated that's a different story. But not really for this post / thread. As for the fees, it was a legit question I was asking. I don't use shoppy so I don't know if there is a way to hold payments and make 1 larger TX or adjust the fees that are used to send the TX or anything else. And, for the services I do use for the most part they are using the proper fees to get them into the next block or two.

-Dave
hero member
Activity: 1428
Merit: 836
Top Crypto Casino
June 11, 2023, 07:20:49 PM
#30
I just don't understand the concept of a crypto online marketplace like them not paying the proper fees . Especially if the person doing the selling is the one paying the fees anyway, it's not like it comes out of shoppy's pocket.
Instead of blaming the sender, specifically this one, because they are also a business who wants to lessen the fee for them to get more profit.
We should question the technical side of it, where the network should drop the transaction already by a specific time not more than X days so it could not be like this that its almost 3 months.
legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
June 11, 2023, 12:35:36 PM
#29
Is there a way for you to control the fees when withdrawing from them? Otherwise, I can see this happening again.
Or at least, have the coins going to a wallet that is 100% under your control so you can do the CPFP transaction. Sending it to an exchange there's not much that can be done.

I know they also offer the ability to use other coins, have you switched to those?

I just don't understand the concept of a crypto online marketplace like them not paying the proper fees . Especially if the person doing the selling is the one paying the fees anyway, it's not like it comes out of shoppy's pocket.

Anyhow, glad to see it worked out.

-Dave
jr. member
Activity: 339
Merit: 6
June 11, 2023, 03:42:49 AM
#28
 Today around 4 hours ago, all my bitcoin 12 transactions are completed.
Amount was around 280$ at time of transaction.
But today I received around 243$
it is because of bitcoin prices went down in past 72 hours.

But still it is good for me, because I was worried transactions might get dropped from the network.

Thank you all members, in this post, Who gave suggestion and advices how to kept the transactions alive.

Thank you all
jr. member
Activity: 339
Merit: 6
June 01, 2023, 05:12:02 AM
#27
The mempool is where the Bitcoin software stores all the unprocessed transactions waiting to be mined.
It is set to 300 megabytes by default so as it fills up, transactions that would put it above the 300 megabyte limit are purged in the order of lowest transaction fees first.
Most mining pools, have it set way higher than that because they don't want to ever run the risk of not being able to mine something.

The problem you are encountering now is the fact that since the address you are apparently sending to is an exchange and not a address you control, so there is no way for you to spend the unconfirmed transaction with a high fee. An exchange won't do it, so unless shoppy will retransmit these transactions with higher fees, you're just going to have to wait.

Did you contact shoppy support? If So what did they say?

There have been a few transactions mind with fees in the high teens sat / vb over the past couple of days. So if there is a low and new transactions over this coming weekend, there is a possibility that yours might actually get mined.

-Dave

Sir I am continuously sending email to shoppy support almost 2 emails a day as reminder
But I am not receiving any response from them!!
Neither from email nor from ticket in shoppy.gg website!!

legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
May 31, 2023, 07:16:43 PM
#26
The mempool is where the Bitcoin software stores all the unprocessed transactions waiting to be mined.
It is set to 300 megabytes by default so as it fills up, transactions that would put it above the 300 megabyte limit are purged in the order of lowest transaction fees first.
Most mining pools, have it set way higher than that because they don't want to ever run the risk of not being able to mine something.

The problem you are encountering now is the fact that since the address you are apparently sending to is an exchange and not a address you control, so there is no way for you to spend the unconfirmed transaction with a high fee. An exchange won't do it, so unless shoppy will retransmit these transactions with higher fees, you're just going to have to wait.

Did you contact shoppy support? If So what did they say?

There have been a few transactions mind with fees in the high teens sat / vb over the past couple of days. So if there is a low and new transactions over this coming weekend, there is a possibility that yours might actually get mined.

-Dave
jr. member
Activity: 339
Merit: 6
May 31, 2023, 02:00:14 PM
#25
I just checked mempool.space and transactions paying less than 8.85 sat/vb are being purged. Most of your unconfirmed transactions pay ~8.95sat/vb,. So, there is a high chance they will be dropped soon.
Not sure if this is a good thing or not as it depends on shoppy.gg's policy regarding canceled transactions! The best thing to do is to contact them and inform them about your case.


I am totally new in this filed. I don't know what these terms means!!
mempool.space
8.85 sat/vb
jr. member
Activity: 339
Merit: 6
May 31, 2023, 01:58:54 PM
#24
Is there any idea how long I need to wait to complete these transactions?
As of now, if things stay the same the answer is sadly days to weeks.
There has not been a 8 or 9 sat / vb transaction that was not either put through an accelerator or had a large CPFP fee.
I know it's frustrating Sad

Have you contacted shoppy.gg support and yelled? Probably will not accomplish much but at this point in time no service should be sending TX out with fees that low.

Do you control the private keys to the 1HbnW4MoCMCFQE26GGmPF5qc18i1ue5Bny address? If you do just use coin control select those TX and send them to another address you control with a high fee. The problem is do you really want to spend $9.00 to get $27 and since it's the same low fee everywhere you would have to spend the same $9 to get the $18 payment.  

-Dave



1HbnW4MoCMCFQE26GGmPF5qc18i1ue5Bny

Sir this is Binance address, In wallet only address is showing!!

I am willing to spend 9$ on each because total amount is 262+ dollars.
9*12=110$ I would spend I guess on these transactions.

But I don't know the method how to spend this!!

jr. member
Activity: 339
Merit: 6
May 31, 2023, 01:58:07 PM
#23
Today All transactions broadcast date changes to 31 may, 2023
Here is the screenshot https://ibb.co/gZNyb5L
https://mega.nz/file/6aoxDQib#6UaS-CR_2Ops50L4wRuuQ9IF0BjoBWCj9bA0ak6z23s

What is that means?
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I had total 12(twelve) transactions now only 11 are showing!!
copper member
Activity: 2744
Merit: 1250
Try Gunbot for a month go to -> https://gunbot.ph
May 23, 2023, 09:49:20 PM
#22
Oh so sad that this happened to you, it seems like you really needed the money or something.

But the payouts from shoppy are pending!!
Any updates after almost a week of posting? It should've been done by now right?
legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
May 23, 2023, 12:39:30 PM
#21
I just checked mempool.space and transactions paying less than 8.85 sat/vb are being purged. Most of your unconfirmed transactions pay ~8.95sat/vb,. So, there is a high chance they will be dropped soon.
Not sure if this is a good thing or not as it depends on shoppy.gg's policy regarding canceled transactions! The best thing to do is to contact them and inform them about your case.

Purged is a nebulous term. There are many nodes that never ever purge. Others have the mempool size set very low and are purging at a higher value.
However, nodes that have the default mempool size are probably purging transactions below the 9 sat/vb

Most pools, perhaps all of them, have the mepool set to a very large size.
Because if you do drop the lower value TX then if someone like the OP comes in and does do a CPFP TX with a *massive* fee then that pool would see that TX as invalid and discard it, but a pool that kept a larger mempool would get the TX and and the fee.

-Dave
legendary
Activity: 2520
Merit: 2853
Top Crypto Casino
May 21, 2023, 04:49:48 PM
#20
I just checked mempool.space and transactions paying less than 8.85 sat/vb are being purged. Most of your unconfirmed transactions pay ~8.95sat/vb,. So, there is a high chance they will be dropped soon.
Not sure if this is a good thing or not as it depends on shoppy.gg's policy regarding canceled transactions! The best thing to do is to contact them and inform them about your case.
legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
May 20, 2023, 10:21:18 AM
#19
Is there any idea how long I need to wait to complete these transactions?
As of now, if things stay the same the answer is sadly days to weeks.
There has not been a 8 or 9 sat / vb transaction that was not either put through an accelerator or had a large CPFP fee.
I know it's frustrating Sad

Have you contacted shoppy.gg support and yelled? Probably will not accomplish much but at this point in time no service should be sending TX out with fees that low.

Do you control the private keys to the 1HbnW4MoCMCFQE26GGmPF5qc18i1ue5Bny address? If you do just use coin control select those TX and send them to another address you control with a high fee. The problem is do you really want to spend $9.00 to get $27 and since it's the same low fee everywhere you would have to spend the same $9 to get the $18 payment. 

-Dave

jr. member
Activity: 339
Merit: 6
May 19, 2023, 03:52:29 PM
#18
That's true, to be specific you need to own private key/in control of at least one receiving address.
Oh thanks, i thought you can only do CPFP on transactions you sent as sender, not the other way around but im wrong, thanks for the clarification.

It's not about sender/receiver, but about who own private key/in control of at least one receiving address. So sender could perform CPFP if he send Bitcoin to another address he own (usually sender's change address).

Is there any idea how long I need to wait to complete these transactions?
legendary
Activity: 2870
Merit: 7490
Crypto Swap Exchange
May 19, 2023, 05:49:05 AM
#17
That's true, to be specific you need to own private key/in control of at least one receiving address.
Oh thanks, i thought you can only do CPFP on transactions you sent as sender, not the other way around but im wrong, thanks for the clarification.

It's not about sender/receiver, but about who own private key/in control of at least one receiving address. So sender could perform CPFP if he send Bitcoin to another address he own (usually sender's change address).
jr. member
Activity: 339
Merit: 6
May 18, 2023, 01:29:49 PM
#16
https://www.blockchain.com/explorer/addresses/btc/1HbnW4MoCMCFQE26GGmPF5qc18i1ue5Bny

This is the address where transactions are pending.

I have follow the CPFP and make transaction on this address from another wallet with high fee.

that transaction get instantly completed it was done yesterday.

But the payouts from shoppy are pending!!

Am I right that shoppy.gg use Bitcoin payment processor to process all the payment then they will transfer the balance to your account to withdraw it to your desired wallet? The transaction that uses on your transaction is below the fee for purging. This transaction will stuck or failed soon. But since you don't have a private key. You should contact shoppy.gg support and request to bump the fee or chat with your client to bump fee the fee for the transaction to be confirmed.

Let me check viaBtc!!

This is not possible on free accelerator on Viabtc because the fee is below the minimum fee allowed by them.

Yes you are correct in everyway.

But viabtc paid accelerator cost me 68$ per transaction.
and this total amount is around 260$ in 12 pending transaction.

So I need to pay around 840+$ as fee to accelerate these transaction that is not worth it.
jr. member
Activity: 339
Merit: 6
May 18, 2023, 01:26:31 PM
#15
The fee that they paid is 8.96 sat/vB
What wallet are YOU using to get the payments?

You need to be able to select those transactions using coin control and send them to another address that you control with enough of a fee that it's worth it to the miners.
At the moment fees have bounced back above 100 sat/vB you it's going to have to be a big number since you have to cover the fees for the new TX *and* all the fees for the older ones.

Might not be worth it for the number of TX and the amounts involved.

-Dave
How long I need to wait to complete these transactions confirmed?
jr. member
Activity: 339
Merit: 6
May 18, 2023, 01:25:56 PM
#14
what is the correct way to perform CPFM.

I did it yesterday but I got no help from network.

Might be I did wrong.
legendary
Activity: 3458
Merit: 6231
Crypto Swap Exchange
May 18, 2023, 12:43:13 PM
#13
The fee that they paid is 8.96 sat/vB
What wallet are YOU using to get the payments?

You need to be able to select those transactions using coin control and send them to another address that you control with enough of a fee that it's worth it to the miners.
At the moment fees have bounced back above 100 sat/vB you it's going to have to be a big number since you have to cover the fees for the new TX *and* all the fees for the older ones.

Might not be worth it for the number of TX and the amounts involved.

-Dave
hero member
Activity: 994
Merit: 520
🇵🇭
May 18, 2023, 12:33:30 PM
#12
https://www.blockchain.com/explorer/addresses/btc/1HbnW4MoCMCFQE26GGmPF5qc18i1ue5Bny

This is the address where transactions are pending.

I have follow the CPFP and make transaction on this address from another wallet with high fee.

that transaction get instantly completed it was done yesterday.

But the payouts from shoppy are pending!!

Am I right that shoppy.gg use Bitcoin payment processor to process all the payment then they will transfer the balance to your account to withdraw it to your desired wallet? The transaction that uses on your transaction is below the fee for purging. This transaction will stuck or failed soon. But since you don't have a private key. You should contact shoppy.gg support and request to bump the fee or chat with your client to bump fee the fee for the transaction to be confirmed.

Let me check viaBtc!!

This is not possible on free accelerator on Viabtc because the fee is below the minimum fee allowed by them.
hero member
Activity: 1428
Merit: 836
Top Crypto Casino
May 18, 2023, 12:22:07 PM
#11
That's true, to be specific you need to own private key/in control of at least one receiving address.
Oh thanks, i thought you can only do CPFP on transactions you sent as sender, not the other way around but im wrong, thanks for the clarification.
jr. member
Activity: 339
Merit: 6
May 18, 2023, 09:07:07 AM
#10
The way to speed up your transactions are depends on the wallet you used, if you use a non custodial wallet which have RBF feature enabled, you can bump the fee. If you're using a non custodial wallet which not have such feature or using a custodial wallet, you can do it by yourself.

I heard you can accelerate your transaction using third party help e.g. viabtc, but it seems it's not a free service.

Are you sure you're send your Bitcoin to correct address? because the mempool was emptiedon April 10 [1], your coins should be arrived on that time.


[1] https://jochen-hoenicke.de/queue/#BTC,3m,weight

Let me check viaBtc!!
legendary
Activity: 3248
Merit: 3098
May 18, 2023, 09:00:58 AM
#9
The way to speed up your transactions are depends on the wallet you used, if you use a non custodial wallet which have RBF feature enabled, you can bump the fee. If you're using a non custodial wallet which not have such feature or using a custodial wallet, you can do it by yourself.

I heard you can accelerate your transaction using third party help e.g. viabtc, but it seems it's not a free service
What i understand on OPs situation is that he is the receiver from his shoppy.gg account's payout to his wallet in which all you've mentioned are impossible.

If OP is the receiver, he could perform CPFP either with built-in wallet CPFP feature or doing it manually by creating new transaction which select input/UTXO from currently unconfirmed transaction with very high fees. But if OP isn't in hurry to and the fee rate isn't very low, waiting probably is good option.

The OP obviously wasn't in a big hurry, but he's talking about a transaction that was requested back on March 28, which is quite a long time ago.

I would not add new btc to accelerate the transaction, I would rather contact the platform and try to get assistance from there. Without them, we can't know the exact reason for the withdrawal delay, I tend to suspect that the OP is a victim of some kind of scam/hack.
jr. member
Activity: 339
Merit: 6
May 18, 2023, 08:56:52 AM
#8
https://www.blockchain.com/explorer/addresses/btc/1HbnW4MoCMCFQE26GGmPF5qc18i1ue5Bny

This is the address where transactions are pending.

I have follow the CPFP and make transaction on this address from another wallet with high fee.

that transaction get instantly completed it was done yesterday.

But the payouts from shoppy are pending!!
legendary
Activity: 2870
Merit: 7490
Crypto Swap Exchange
May 18, 2023, 07:11:27 AM
#7
If OP is the receiver, he could perform CPFP either with built-in wallet CPFP feature or doing it manually by creating new transaction which select input/UTXO from currently unconfirmed transaction with very high fees. But if OP isn't in hurry to and the fee rate isn't very low, waiting probably is good option.
I thought CPFP is only possible when you are in control the wallet/private key of the transaction you are trying to perform CPFP?

That's true, to be specific you need to own private key/in control of at least one receiving address.
hero member
Activity: 1428
Merit: 836
Top Crypto Casino
May 18, 2023, 06:33:15 AM
#6
If OP is the receiver, he could perform CPFP either with built-in wallet CPFP feature or doing it manually by creating new transaction which select input/UTXO from currently unconfirmed transaction with very high fees. But if OP isn't in hurry to and the fee rate isn't very low, waiting probably is good option.
I thought CPFP is only possible when you are in control the wallet/private key of the transaction you are trying to perform CPFP?
legendary
Activity: 2506
Merit: 3645
Buy/Sell crypto at BestChange
May 18, 2023, 05:59:30 AM
#5
From 28 march to onward, All my Btc shoppy.gg payments are stuck on network

This is more than a month and a half, and even if the transaction has low fees, it is either confirmed or that this transaction has been dropped, and if you are the receiving party of the transaction, then the platform software will give you the option to withdraw with fees that are considered good on average.

So, are you sure that you have withdrawn from a real account and that you have not been scammed? Can you still see the transaction in any block explorer?
legendary
Activity: 2870
Merit: 7490
Crypto Swap Exchange
May 18, 2023, 05:53:15 AM
#4
The way to speed up your transactions are depends on the wallet you used, if you use a non custodial wallet which have RBF feature enabled, you can bump the fee. If you're using a non custodial wallet which not have such feature or using a custodial wallet, you can do it by yourself.

I heard you can accelerate your transaction using third party help e.g. viabtc, but it seems it's not a free service
What i understand on OPs situation is that he is the receiver from his shoppy.gg account's payout to his wallet in which all you've mentioned are impossible.

If OP is the receiver, he could perform CPFP either with built-in wallet CPFP feature or doing it manually by creating new transaction which select input/UTXO from currently unconfirmed transaction with very high fees. But if OP isn't in hurry to and the fee rate isn't very low, waiting probably is good option.
hero member
Activity: 1428
Merit: 836
Top Crypto Casino
May 18, 2023, 03:07:13 AM
#3
The way to speed up your transactions are depends on the wallet you used, if you use a non custodial wallet which have RBF feature enabled, you can bump the fee. If you're using a non custodial wallet which not have such feature or using a custodial wallet, you can do it by yourself.

I heard you can accelerate your transaction using third party help e.g. viabtc, but it seems it's not a free service
What i understand on OPs situation is that he is the receiver from his shoppy.gg account's payout to his wallet in which all you've mentioned are impossible.
Also, viabtc is free accelerator with paid option.

As for OP's option only is to use a free accelerator that viabtc offers that i don't think any services offer the same. But if it cannot be accelerated in viabtc due to its minimum requirements i guess that there's nothing OP can do but to wait.
Unless shoppy.gg accelerate the transaction by using paid service or rebroadcast if RBF is enabled. The thing is they should do it already knowing that those transactions sent since march. Technically it should be dropped by the network already, but if the transactions are still exists and still pending, unfortunately it means you still need to wait til it get at least 1 confirmation because there's no other option for you but to wait.

hero member
Activity: 546
Merit: 535
May 18, 2023, 01:24:47 AM
#2
The way to speed up your transactions are depends on the wallet you used, if you use a non custodial wallet which have RBF feature enabled, you can bump the fee. If you're using a non custodial wallet which not have such feature or using a custodial wallet, you can do it by yourself.

I heard you can accelerate your transaction using third party help e.g. viabtc, but it seems it's not a free service.

Are you sure you're send your Bitcoin to correct address? because the mempool was emptiedon April 10 [1], your coins should be arrived on that time.


[1] https://jochen-hoenicke.de/queue/#BTC,3m,weight
jr. member
Activity: 339
Merit: 6
May 18, 2023, 01:12:20 AM
#1
From 28 march to onward, All my Btc shoppy.gg payments are stuck on network

Anyone knows how to speed up the transaction?
All payments via eth and ltc on shoppy.gg are received but btc payments are all pending.

Any help or advice would be nice!!
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