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jr. member

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Quote from: Slow death on January 15, 2022, 06:32:31 PM

how is it possible in india to have a passport if in a country like mine where it is much less developed than india to have a passport is very simple just go with all documents to the government institution where passports are dealt and treat that in a few days the person will be have a passport, so OP what are you hiding? it is not possible that in india it is so difficult to have a passport and especially for someone who has money

you should get paid more than the other signature campaign people for stake as any topic about stake i find you defending them even Stake staff doesn't
do what you do Grin

Poker Player

legendary

Activity: 1372

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Quote from: ?? on ??

In case I am not able to provide them KYC, do my money become theirs? I have some $80-90k if someone can help me get my money out, I can provide you whatveer you need for help but only after I get my funds.

Your story sound fishy. What is the problem in sending them a legal document, passport or whatever? For $80k it is worth it.

Quote from: Slow death on January 15, 2022, 06:32:31 PM

how is it possible in india to have a passport if in a country like mine where it is much less developed than india to have a passport is very simple just go with all documents to the government institution where passports are dealt and treat that in a few days the person will be have a passport, so OP what are you hiding? it is not possible that in india it is so difficult to have a passport and especially for someone who has money

That's what I think. It's suspicious. The OP wants to appear as a scam victim by Stake but there are things he is not telling.

Slow death

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Leading Crypto Sports Betting & Casino Platform

how is it possible in india to have a passport if in a country like mine where it is much less developed than india to have a passport is very simple just go with all documents to the government institution where passports are dealt and treat that in a few days the person will be have a passport, so OP what are you hiding? it is not possible that in india it is so difficult to have a passport and especially for someone who has money

Maasdamer

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Activity: 622

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Quote from: ?? on ??

Quote from: amahato998 on January 13, 2022, 06:29:15 AM

Hello everyone, I have been asked for KYC after a big win and I have provided them. But they have declined my Adhar card and they said only passport is a valid proof and I cannot withdraw funds until I get a passport made.

Please someone help?

Adhar card (India) is accepted worldwide and even at bet365 and other places. Initially stake accepted the card but asked for selfie and once I provided selfie, they started saying we don't know what is Adhar, it's garbage and has no official value.

It's not easy to get a passport and I cannot withdraw my funds I won because of this

Mate, sorry to hear about this. I can help you, easily. Send me a PM if you can. I don’t require any financial reward until you’ve received your funds.

Don't fall for this bs.

noorman0

hero member

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[Nope]No hype delivers more than hope

Quote from: ?? on ??

-snip-
the money is still yours to withdraw until you verify your account,

No, the OP doesn't own it completely until he can pull it to an address he actually controls. As for the ownership status legally, for the time being I think Stake is still entitled to seize the funds before the OP is able to provide his identity, this happens a lot after the player gets a big win.

If the OP's documents are identified as violating any of the customer's warranties especially regarding jurisdiction, the funds does not actually belong to the OP.

Maasdamer

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Quote from: martingalecalculator.com on January 14, 2022, 07:58:16 PM

when stake ask for documents they put your account on withdraw only .
are you sure you are not in withdraw only mode ?
it means you can withdraw funds but you cannot place bets or deposit until you provide documents
beside they will not take your money
and how come a big country as India to not have a proper ID card ? make a passport or use some member of your family who has a passport

Thats only what Eddie claims/lies about on stream. He gives false infos every week there.
"Stake will never take your money or block you from withdrawing, unless you did something wrong like betting on fixed games or whatever" , that was said last Saturday.

"Withdraw only mode" is a myth.

martingalecalculator.com

jr. member

Activity: 58

Merit: 3

when stake ask for documents they put your account on withdraw only .
are you sure you are not in withdraw only mode ?
it means you can withdraw funds but you cannot place bets or deposit until you provide documents
beside they will not take your money
and how come a big country as India to not have a proper ID card ? make a passport or use some member of your family who has a passport

aioc

hero member

Activity: 2926

Merit: 567

Quote from: khaled0111 on January 13, 2022, 05:59:37 PM

This is most likely why Stake didn't accept it as valid document.
How hard it is to get a passport in India? I did a small research and it seems there is an online portal where you can apply to get one and it costs around 2k INR (~$30) and it would take between 30 to 45 days!

That's one of the solutions but he will be tempted to play his winnings, 30 to 45 days is very long if you are an active player, and OP runs the risk of losing his winning if only he can control his urge to play and wait for his passport and cash-out first, if it's true that it will take 20 to 45 days he is still in luck here in our country the wait is 60 to 90 days and you will have to wait for an open slot in the online registration.
I hope OP can find a fix to his issue as soon as possible.

24Kt

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Quote from: khaled0111 on January 13, 2022, 05:59:37 PM

Requesting users to go through heavy kyc procedures is a common standard for regulated businesses when a big sum of money is involved.

From Stake's AML policy page:

Quote from: https://stake.com/policies/anti-money-laundering

Enhanced KYC diligence under this policy is deemed to include, but not limit to, the provision of:
Full legal name;
Country of citizenship;
Permanent Address...

While, UIDAI (Unique Identification Authentification of India) clearly states that Aadhaar can't be used as proof of citizenship:

Quote from: https://twitter.com/UIDAI/status/1229939573725130753

#PressRelease 18 Feb 2020 Aadhaar is not a citizenship document 1/n

This is most likely why Stake didn't accept it as valid document.
How hard it is to get a passport in India? I did a small research and it seems there is an online portal where you can apply to get one and it costs around 2k INR (~$30) and it would take between 30 to 45 days!

With this situation, the OP better start applying for his passport. He can very well afford it if he is about to get 80k from stake. Stake will just wait for him but let them know that he is in the process of acquiring his passport so they know that you will comply their requirements. I don't think stake will not give his winnings if he complies their standard requirements. And he can easily reached out here because a lot of members will help him. Stake is a reputable site so I don't think they will scam you for this amount.

coin-investor

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Quote from: Japinat on January 13, 2022, 06:03:14 PM

Will you provide proof of the accusation, like a screenshot of the conversation, I think that would help to support your accusation. You can just blur the important information though, just to convince the community that you are telling the truth.

However, if the documents you submitted do not comply with the TOS of the gambling site, then you cannot blame them, you have no choice but to produce valid documents as required.

For reference for our Indian brothers who are playing on Stake, you should post the conversation, players should see this coming if they are active players and a betting huge amount of money, they should foresee that they can win a big amount and the casino will ask a KYC to prove that they are abiding with the casinos' rules so they should know and have valid documents that the casino will admit, I'm not blaming you but if they want a passport or other more valid documents you need to provide them, I don't think they single you out it applies to all our brothers from India in Stake.com case

Japinat

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Will you provide proof of the accusation, like a screenshot of the conversation, I think that would help to support your accusation. You can just blur the important information though, just to convince the community that you are telling the truth.

However, if the documents you submitted do not comply with the TOS of the gambling site, then you cannot blame them, you have no choice but to produce valid documents as required.

khaled0111

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Requesting users to go through heavy kyc procedures is a common practice for regulated businesses when a big sum of money is involved.

From Stake's AML policy page:

Quote from: https://stake.com/policies/anti-money-laundering

Enhanced KYC diligence under this policy is deemed to include, but not limit to, the provision of:
Full legal name;
Country of citizenship;
Permanent Address...

While, UIDAI (Unique Identification Authentification of India) clearly states that Aadhaar can't be used as proof of citizenship:

Quote from: https://twitter.com/UIDAI/status/1229939573725130753

#PressRelease 18 Feb 2020 Aadhaar is not a citizenship document 1/n

This is most likely why Stake didn't accept it as valid document.
How hard it is to get a passport in India? I did a small research and it seems there is an online portal where you can apply to get one and it costs around 2k INR (~$30) and it would take between 30 to 45 days!

adzino

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Each casino has their own policy. You can't use any identification document and say that it must be valid. Some IDs are not accepted globally because they aren't easy to verify. So if they said that they won't be able to accept your ID, you must have to provide an alternative ID that is accepted globally (like your passport). And I doubt they said your ID is "Garbage". If they really said that, then post screenshots of it over here. Get a passport and withdraw your funds. I mean why aren't you getting a passport. For that $80k, I would grab my passport the next day.

Mahdirakib

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Quote from: noorman0 on January 13, 2022, 11:15:11 AM

I find out at a glance about the Aadhaar card
https://en.wikipedia.org/wiki/Aadhaar ~
I'm just assuming that Stake wants a stronger legal ID document that their customers around the world use (in this case ID cards and passports). Even I doubt that the Aadhaar card on its own is sufficient as an alternative to passport as having one is not mandatory. ~

Well, I have also found some similar results about the Aadhaar card through Google search. The Unique Identification Authority of India says that “Aadhaar is not a citizenship document: UIDAI”

I found another article about it: The UIDAI Has No Authority to Verify Indian Citizenship. How a casino will accept it as your identity verification where the authority have no one to verify the citizenship based on that documents! Stake verification page says that ”photographs of ID cards and Passport are acceptable,” @amahato998, don't you have any government given valid ID card? (except the Aadhaar card)

acroman08

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Quote from: noorman0 on January 13, 2022, 11:15:11 AM

Each casino has their own verification standards, so you can't generalize their rules imo.

this is what I was gonna say when OP first created the thread but locked it before I post what I wrote. I mean, just because the ID is accepted on other gambling sites does not mean that other gambling sites will automatically accept the ID.

what the OP should do is start getting the passport ID while maintaining contact with the stake.com support. he can also try and post on their ANN thread to get the attention of stunna. though I am not sure what stunna can do. but, it'll be better if more staff can see the case.

Maasdamer

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Activity: 622

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Classic stake.

Don't they always promote wins and write something like this guy just won and got instant withdrawal and blablabla.
Instant withdrawal my ass.
Also "we value the privacy of our customers".

If this adhar card has the value of an official ID in India they can say whatever they want. An ID is an ID.
If it's not, just get a government ID or passport and take Stake's money, you deserve it.

Good luck.

RapTarX

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Activity: 1358

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How did they scam you? You are required to provide a better identity verification system though requiring ONLY passport is quite weird; they could have asked for something else like Voter ID which proves everything including your citizenship etc. Did you try that? It's required for applying for a passport as well. They could use it as proof. I don't think it's a scam but a stupid requirement. There are a lot of other ways to prove your citizenship if they don't accept Aadhar Card.

noorman0

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[Nope]No hype delivers more than hope

I find out at a glance about the Aadhaar card
https://en.wikipedia.org/wiki/Aadhaar

Quote

Considered a proof of residence and not a proof of citizenship, Aadhaar does not itself grant any rights to domicile in India.^[6]
-snip-
Aadhaar is not intended to replace any existing identity cards, nor does it constitute proof of citizenship.^[39]

I'm just assuming that Stake wants a stronger legal ID document that their customers around the world use (in this case ID cards and passports). Even I doubt that the Aadhaar card on its own is sufficient as an alternative to passport as having one is not mandatory.

Quote

adding that the government cannot deny a service to a resident who does not possess Aadhaar, as it is voluntary and not mandatory.^[12]

Each casino has their own verification standards, so you can't generalize their rules imo.

amahato998

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