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I also contacted them and have not heard back, albeit a few days ago and only one time via email.
They are probably just overwhelmed with interest at the moment.
They are probably just overwhelmed with interest at the moment.
think so too. maybe just 2 guys working on that who get several hundred emails per week.
I purchased two units through them. Yes, they definitely need to improve their customer service. Try their FB page and post on their wall or PM them. I had the best luck contacting them there. Thankfully they delivered a good working product, so overall I'm happy.
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