Topic: $10 withdrawal fee? (Read 271 times)
Many exchanges charge 0.0015 max but 0.004 btc is horrible. Even if they have a min set at 0.002 btc, it's still high considering that 0.001 is the normal fee used for a single transaction to get confirmed. Never heard of this exchange website but never going to use it. They need to set a percentage like other exchanges or reduce it to 0.001.
I agree it's a high fee but either you treat this as a casino so you will pay it only if you haven't lost everything, or you plan on earning regular money then you would only withdraw once a month or something like that.
Fees of all kinds is the reason why arbitraging cryptos looks easy on paper but is difficult to practice.
Fees of all kinds is the reason why arbitraging cryptos looks easy on paper but is difficult to practice.
So, this is the deal with them:
Citing from e-mail support:
In essence, minimum transaction fee can be set to 0.0016 BTC (currently $3.79), so be aware of that when you plan to use their service.
Beside this, I had only good experiences with them, so you can say it was my mistake.
And to mention, every support ticket was answered under a minute!
You have great service guys, and I really appreciate your enthusiasm to bring this service to our community, but this fee will kill you in long run.
Citing from e-mail support:
Quote
...we use multi-signature wallets to keep your bitcoin secure. The trade off is that network fees are larger than what you may be used to paying for other transactions, but I hope you can appreciate that we put security first.
In essence, minimum transaction fee can be set to 0.0016 BTC (currently $3.79), so be aware of that when you plan to use their service.
Beside this, I had only good experiences with them, so you can say it was my mistake.
And to mention, every support ticket was answered under a minute!
You have great service guys, and I really appreciate your enthusiasm to bring this service to our community, but this fee will kill you in long run.
I´m just uessing here as i don´t really know the service. But that amount is probably the amount they think will get you a fast transation to avoid the hassle of lots of suport tickets about delays in withdrawals as it happened in other exchanges. Some time ago i had a transaction conforming for almost 48 hours for a very low fee. That would be time enough for some people to panic and flood support with a dozen tickets:)
They answered very quickly, 5+ for support.
But, they answered that fee can be set manually;
Tried that, but can not set it bellow 0.002 BTC.
It is probably a unintentional error on their site,
waiting for new reply.
But, they answered that fee can be set manually;
Tried that, but can not set it bellow 0.002 BTC.
It is probably a unintentional error on their site,
waiting for new reply.
I was trading some time on bitmex.com,
I like the service, had no problems.
Today, I made withdrawal and was charged with 0.004 BTC withdrawal fee;
With BItcoin at $2364.9, that is almost $10.
I placed a support ticket with them, waiting for answer,
just want to see anybody had similar experiences?
I like the service, had no problems.
Today, I made withdrawal and was charged with 0.004 BTC withdrawal fee;
With BItcoin at $2364.9, that is almost $10.
I placed a support ticket with them, waiting for answer,
just want to see anybody had similar experiences?
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