Topic: 11Croco casino - Bonuses, Tournaments and Reviews (Read 644 times)

Hello, thank you for your feedback. We understand that access issues on gaming platforms can be challenging.

However, it is important to note that 11Croco operates in compliance with international regulations and laws, and access to the site may vary by jurisdiction. If you are unable to access our site, it may be due to local laws or restrictions.

As for using a VPN, we recommend that you avoid doing so as it may violate our terms of service and potentially block your account. We are committed to providing a safe and legal experience for all of our users.

If you have any questions or would like to discuss this further, please feel free to contact our support team. We are here to help!

ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.

Best regards,
The 11Croco Team

Thank you for your comment. The official link to 11croco is embedded in our post in this forum thread.

If you notice other links that make you suspicious, we recommend that you always use only verified sources to access our casino.

ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.

Best regards,
The 11Croco Team

I agree with you, ignoring reviews is not an approach we support. Negative comments require attention and analysis as they can affect other users' perception of the casino. We strive for transparency and open dialog to address issues that arise.

ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.

Best regards,
The 11Croco Team

This is an important point. Indeed, some users may not receive responses to their queries, which can be frustrating. We work hard to ensure that support is available, and any feedback on its performance helps us to improve the service. If you have specific instances of concern, we would be happy to address them.

ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.

Best regards,
The 11Croco Team

It's not necessarily because gambling is not legal for such countries. For instance, gambling is completely legal in my place, yet, I'm still restricted from playing. Perhaps, it has to do with the type of license 11croco has and their risk appetite.


BTW, it's against their terms of service to bypass country restrictions using VPN. I would not recommend it unless you're prepared for the worst. But you could probably find other casinos that allows your place. Games for the most part are more or less the same with a lot of platforms as well.

11croco gambling site is legal in a small number of countries, this opportunity is only available in countries where gambling is legal. I entered their link and it doesn't work, I was interested enough to participate in this gambling platform of theirs but it was not possible at all, I tried a lot with VPN but it was not possible. Only I become useless but it is right to open this gambling site to all and ban it for those countries where it is illegal, gambling is illegal in our country because of which we lost. Op you are ANN Thread add.

This is not a phishing link. If you click on it, you will notice that it will immediately redirect you to their official link: 11croco.com
It’s an affiliate link but since OP is part of the team then it’s more of a tracking link. Otherwise, it would be against the foum rules.
Most of the casinos that promote their services here do the same thing.

There is a problem, OP is promoting this site under a different link:

https://r11croco001.top/jdcc683e7

Not sure if he is using the link to get affiliates or to make a phishing attempt, but users must be careful with this kind of thread, there is a risk of losing the found. Even if it's a link to get affiliates it could redirect in some point to a phishing site.

Using feedbacks is very important and we should not just joke with a single review that might be left on us being a casino operator, because that single negative feedback may the only thing that may draw back any gambler attention away from using the platform and this is not a good sign for them as well as their future endeavors, because some investors, organization and even gamblers will try to first make research about the reputation of a gambling platform starting from their online review before they can accept them.

You're wrong saying one or two negative feedbacks do not count and I also wish you were in the shoes of those people to feel the hurt. So far it is geunie, it counts. This is especially true if the company is new or does not have a huge base of customers, such bad feedback hits them worse than you expect.

Talking about what you are trying to support here, why would a responsible casino cancel his withdrawal twice without duly telling the customer why? Must we always stress ourselves to contact the support for their firsthand work? I've had a few of my withdrawals cancelled by companies but they politely write the reason in the Member Area or through an email so that I can understand and act where applicable. That is what I call a good service, let's stop building confidence for casinos even when they have lapses.

One or two negative feedback does not matter when the casino representative can defend that they are right. Here too, the person who had the withdrawal cancelled didn't contacted the support when 11Croco Team asked him to do so.

Regarding the more detailed engaging ANN or 11Croco to start the Signature campaign is concerned, it is their choice as it depends on their budget but just buying a copper membership will help them includes images in the ANN thread and buying a Copper Membership would not be expensive for someone who is running a casino.

Thank you for your question. We understand that transparency and trust are important aspects for our users. We strive to answer all important questions and provide relevant information. However, sometimes there may be delays in responding due to the high volume of requests.

ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.

Best regards,
The 11Croco Team

I've noticed that many users express doubts about the casino's honesty. Why don't the representatives answer important questions?

I understand your concerns. We always strive to maintain active communication with our users, and your questions are important to us. If you have specific inquiries about our casino or if you're interested in the latest news and promotions, please let us know! We are ready to answer any questions and make your interaction with us as comfortable as possible.

ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.

Best regards,
The 11Croco Team

I approach new casinos with caution, especially when there’s suspicious advertising activity, like duplicated threads on the same topics. However, the fact that representatives are already engaging is a big plus

Dear forum participants,

We truly value your feedback and the lively discussions here, which provide us with insights on how we can improve our presence on the forum. Our team welcomes constructive criticism and carefully considers all suggestions. Right now, we’re concentrating on delivering reliable customer support and ensuring our platform’s performance.

We recognize there’s room for growth in our forum engagement, and we’re committed to gradually enhancing our communication here to meet your expectations. Thank you for your patience and support.

Best regards,
The 11Croco Team

Not sure how serious they are about promoting their service on this forum. Based on OP’s recent replies, it seems the only reason why they created an account here and posted this topic is because they found out someone they don’t know’s created a thread about their service. I suppose they did it just to prevent him from scamming users by impersonating them.
It’s also obvious that they still don’t fully understand how this forum works.

Not shading, but before giving such suggestion, I think it's best we first of all ask or try to find out what the marketing budget of the casino management is, op may not possibly be ready to upgrade this account to a copper membership one since they are not ready to run any form of promotion here for whatever reason best known to them.

And on the other hand again, we don't know what ops plans concerning this casino is or are, they possibly may not have such great plans of making or turning this casino into a global brand, their plans for the casino will determine how far or how dull they go about with the promotion of this casino.

Maybe he's just trolling; his negative feedback marked him as a troll. if he has not yet withdrawn his money, he should have posted an update; no gambler will want his withdrawal freeze, and its been 15 days since he posted his complaint better movce on with him and concentrate on making your announcement competitive.
Look you are not yet wearing a copper account and you have a bad announcement, I'm sure you received offer of guidance from managers here.
Just pick the right manager to work with so you will know how everything works here, or you will end up just an ordinary casino here, you have to be competitive to get the attention of gamblers.

Unfortunately, the user has not contacted our support team. We are always ready to assist if any issues arise.

Sincerely,
The 11Croco Team

Did their support team reach out to you after the withdrawal was canceled? Were you able to resolve the issue?

Don't know if the user would able to know the reason why his withdrawal got cancelled. But I think the best approach here is to let him know that he can contact you thru pm then discuss those issues he encounter, then you are the one who will come with your technical team to solve his issue.

Anyways the people who claim that he's withdrawal cancelled didn't post anything to update his case so maybe we cannot assume that his issue is true or not.

For the mean time maybe focus to apply those suggestions given by people since somehow this is for betterment of your casino.

Please let us know what reasons for the withdrawal cancellation were provided by the support team?

ATTENTION: Please do not share your personal information here. All personal data should be submitted through the official support email at [email protected] or via the online chat on the website 11croco.com.

Thank you for your suggestion!

Our team is already working on this issue, and official links will appear on our website soon. In the meantime, you can contact the support chat at 11croco.com to confirm that this forum thread is official.

Unfortunately, we cannot comment on the other thread, as we do not know its owner. Since we saw a third-party post in search engines mentioning our brand, we immediately opened our own thread.

Dear reader,

Thank you for bringing this issue to our attention!
Our thread on Altcoinstalks can be found at the following link: https://www.altcoinstalks.com/index.php?topic=324966.0

I advise you to post in this section:

https://bitcointalk.org/index.php?board=83.0

post all the proof you have. You can also post here:

https://casino.guru/forum/casinos/do-you-know-a-casino-that-isn--39-t-reviewed-on-casino-guru/55#post-137963

It will serve to alert people who are using this casino or want to use this casino. I hope you contact the creator of this thread so he can solve your problem. Finally, my advice: never rush to use a new casino. Always wait for some time to see if the casino will be operating smoothly and never put too much money into new casinos.

at least this time they resurface but did not address all the details but just one and its claiming that they are the only one who rightfully represent the company and not the first one in which I think something fishy that instead of supporting the first post they discredit it .



best if you share some proofs here mate , for clarity

SCAM. They cancelled the withdrawal of money twice, they can’t give a reason.

That's one way to show this is the real official thread. On the webpage, they can put the link of their thread here so as to know which one is the official or not.
And if they are indeed the official rep, they can surely answer what needs to be done or can address some complaints from their players.

Let us see if the rep here can directly answer some early scam accusations. Otherwise, they need to consider resolving small complaints first before making any big changes to their site.

The other user can make the same claim and it will be his word against yours.
You need to do something to prove you are the real representative of this casino. You can, for example, post the link to this topic somewhere in your website.

There is another issue, though... you literally copy-pasted the other user’s topic! So, now, aside from the duplicate topics issue wich is against the forum rules, we have copy-paste case which is a bannable offense!

Thank you for answering my question, at least this is an official statement from your casino.

I didn't ask about bonuses, promotions or withdrawals because this site has restricted many countries including mine from accessing it so we don't know what this casino offers.

You said you will accept new regions so that's great, at least sooner so that many people can play and experience at your casino.

With the way and manner the ops have consistently posted this thread on multiple numbers makes him no different from the current spamming war wagers in here lately, we have seen how multiple newbies accounts keep posting spam thread across all boards all with the aim to get attention of the forum members.

To me that is not the best form of. Marketing, because by so doing, forum members can easily put you on ignore and every other posts and promotion won't longer be visible to most members who already have you ignored.

At least we know that the other thread holds no value and can be reported for it to be closed but what I want to ask is if you are aware of the thread that was created in altcoinstalks? It has same format as the review thread that was posted earlier so it would be nice to know if it belongs to you or not so we can report there so no one would send them a private message or do any business with the account and get scammed.

Here’s the link to the thread. https://www.altcoinstalks.com/index.php?topic=324888.0

I have a suggestion for you, make a single thread and let that be the official announcement thread which you will use in making all your posts and passing of all necessary information concerning your platform, you can get a copper membership rank, create an ANN thread, then this will help make everything looks more official and professional for you and you can start from there forward.

You're welcome to the bitcointalk.

Pretty sure there are. You know, many people act like they are naive even if they aren't really. But there are really OP's like that who don't like making a reply and it doesn't mean that all of them are now a scam. This behaviour is still annoying to some which leads them to ignore the casino. So if someone is serious about this casino business, they need to learn from us here. Anyways, why bother waste time when you think they are scammy?

But, I don't like that we will need to login first if we only want to check their interface. Casinos should not do this as it was a turn-off, more if they are a scam casino because this lessens their chance to get a victim.

Its good that finally a real representative of 11Croco came down here for them to open their announcement here all questions and feedbacks will now be addressed properly and truthfully, My country is part of the restricted countries of your casino, nevertheless, I support casinos that opened their announcement here to promote their casino, The community always welcome new casinos that offer something new and as long as they maintain their casino.
Hopefully my country will be part of your expansion and include it, the majority of casinos here accept my country I don't know why not in your platform.

Thank you for your feedback!

Currently, the following regions are available in our casino:
Australia, Austria, Germany, Denmark, Ireland, Canada, Kuwait, New Zealand, Norway, United Arab Emirates, Finland, Switzerland, Turkey, Brazil, India, Kazakhstan, Mexico, Thailand, Azerbaijan, Algeria, Kenya, Colombia, Morocco, Tunisia.

Our casino is actively expanding, and new regions will be accepted soon. We look forward to seeing you for a successful gaming experience!

Sincerely,
The 11Croco Team

Dear forum users,

We represent the official administration of 11Croco crypto casino here. Recently, a thread discussing our casino was published on this forum. In light of this, we want to clarify that the review in question was not posted by us and does not reflect the official position of 11Croco.

If you have any questions regarding bonuses, tournaments, games, withdrawals, or any other aspects of our casino, we invite you to ask them right here. We will be happy to provide you with accurate information and help resolve any issues you may have.

Thank you for your attention and for choosing 11Croco! We hope for your continued support and trust.

Sincerely,
The 11Croco Team

I think he is referring to the live support since he said "them", so if you wanna ask questions then you should ask it to the live support.
OP created this thread only and online for few minutes only then no sign of come back until now, hopefully he will come back later but as a new commer in this forum, he should be more active.
I'm thinking about them negatively since the first one who created a thread for the same casino also went away after he opened a thread.
If this OP is an official representative of the casino, he should have a better ANN thread and again he should communicate with forum members to build a good impression.
Otherwise, forum members will skip it and potential players will not attracted to try the casino.

Its like this is what they usually do where they post a thread then leave. Somehow I don't trust anyone doing that since its like its giving me some impression that they don't have budget to spend for marketing and they just want their thread to bumped up or be notice. Or either it leave something like doubts that the one posting it is not the real representative of that casino since if they are really the one launching their thread in bitcointalk then provably that they put a representative that will answer all questions posted by people here.

Let see again if they leave this thread again and create new thread since that really confirms our assumptions towards these schemes they used just to gather quick visibility here.

what is really constant about them both? is they are not coming back after posting their threads . the first poster just woke up again yesterday before this new account created this thread in which I believe runs by  the same person but open new account for extended advertising in different approach .

One thing that I noticed though is that [Mmer] had the full website, while with this user, if you hover on the website, it seems that it had it's referral already.

So it's really a bit confusing and most likely this website might not gain traction from our community because of this simply mistakes. We don't know who is the official representative, and then they are not answering our queries. It's just like they put their ANN thread here, then left for us gamblers if we wanted to test it or not. However, this is not the norm here, ANN thread should be very attractive and we only have one rep and then they answer all our queries and doubts. I'm sorry to say, but they started with a wrong foot here.

My first question is, how are you related to the creator of the other thread or announcement of your platform? are you aware that there's already an existing thread about your casino and this is not allowed here?
Might as well coordinate with the other creator and decide which one is your official thread and my second question is, are you going to be more active here than the other creator? or are you of the same account.

Why the need for creating this thread since you already have an existing thread, have you not read the forum rules as regards to thread creation and also comments, I am sure nlif this is not a mistake, tmit then means that this is a deliberate attempts to spam the forum with multiple threads.


A d if care is not taken, this so called platform could turn out to be a scam so I advice everyone to be careful while using this plartform if you ever considered to use them.

I have read the replies of other members and check to see for myself and their thoughts were correct. OP the previous thread would  have to be locked or deleted in other to avoid confusion or raising skepticism amongst members here because that would affect the casino in the long run as members would see it as inconsistency and do away with your casino which I believe would not go down well with your casino because already your casino started on the wrong step.

Secondly, the list of accepted nation is just too scanty and this made me curious and thinking if you set up this casino just for few countries alone or you are still working on adding to the list because there are lots of countries that are casino friendly  nations and it would be nice you tap into their market. You will have to do more task to meetup with the gambling community demands for their nations where they play  from. I believe this would be of help to your casino.

I highly doubt that anyone who come to this thread and see that they have double threads and yet haven’t replied to any of them will still want to use it. The only reason that would have made me go to the site and probably register an account with a dummy email would be to see the interface and not to deposit (that’s if Nigeria was among the countries that are allowed in the site).

When a representative of a casino comes to a forum and he’s very active in replying comments or issues people have - you hardly even think of not using the site but when they just come and dump their thread without showing their face for the first few days you’ll start to contemplate if you should just make the deposit or what till they come and resolve forum members issues.

And dude behind this many accounts posting the same thing may possibly think he is doing a good promotion for this casino, not knowing that more than one two newbie accounts posting an Ann of the same casino is nothing but a red flag to several of us here, and worst of all is him never posting any reply to any comment on the comment section.

And due to this behavior, I would say that even if this casino was available to Nigerians, I wouldnt dare deposit my hard earned money there no matter how small it is, and no matter how big a bonus they offer.
This attitude of posting same Ann of a casino from multiple newbie accounts with different usernames looks very unprofessional to me, as well scammy, maybe more of this same Ann still coming from more newbie accounts.

In Bitcointalk we have two threads by different users while in altcoinstalks there’s also a thread about this site and the username of that account is different from the two here in Bitcointalk - the only thing that they all have in common is that none of them ever reply to comments made in their thread (hopefully this one is different).

Well, there’s nothing I can say about the design of the site since Nigerians aren’t even allowed to visit the site and read the ToS or anything at all.

Once again, welcome to the forum. I think there is already a thread to the casino but posted by another user here: https://bitcointalksearch.org/topic/why-do-people-choose-11croco-casino-5512311.
You need to follow one thread per site rule. If you know the user who started the thread, then ask him to lock the topic. From the OP’s username, it seems that OP is the site's representative here in the forum. Nevertheless, if you can address the issue raised in that thread here, then it will help all the members to understand the site much better.
If you need to run any sort of promotions here in the forum, then don’t hesitate to contact me.

Previously there was already a thread with this casino under the username [Mmer] now a new thread appears with the same description but a different title.

Now are you the official representative on the forum?

At least you respond better and if you are a representative it would be better to buy a copper member so that you can post pictures to make it look attractive design.

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