Fortunejack humiliated me greatly today!
This is the behavior of the latest scammers!
I'll describe everything now:
I registered at the Fortunejack office. Made a deposit of $1,500. Bookmaker with a very high rating and history.
I bet on the total over in the German championship. I won. After which I wanted to withdraw part of the winnings.
On October 30, I made a withdrawal request.
That same day I received a mailstating that I needed to undergo their identity verification. I passed this.
On October 31, I received a mail "We ask you to confirm that it was you who requested the withdrawal."
i confirmed and my funds were withdrawn.
I logged into my account, realized that I wouldn’t place any bets today and logout.
because I like to bet only on top leagues; there were no top matches in the middle of the week. I didn't place any bets. Moreover, I didn’t even log into my account.
Today, November 3rd, I was unable to log into my account!
In the support chat they wrote to me that your account is linked to some other account, so it was blocked!
I also asked a question - when my account was blocked - they answered that on November 3 at 05-00.
https://prnt.sc/X3y73O3BPn9uThe most important thing is that my money in my account was stolen silently! I didn't receive any letters. Even now I have not received a single letter with an explanation!!!
All I received in response was a response from technical support - your account is recognized as a multi-account and this is the last solution!!! ALL!!!
No dialogue! Nothing!
I checked my spam folder, nothing!
Fortunejack! Have YOU gone completely crazy! What kind of behavior is this???
in the support chat and in the only response letter, support uses the phrase “this is the last decision”
Why do you say that if you didn’t even send any notifications about your decision?
To be honest, I'm 99% sure that they have some kind of confusion there. And my account was blocked by mistake! It is highly likely that my account was blocked by mistake! But at the moment there is nothing that can be done. Support is ignoring me! They quietly stole my $1,500 and remain silent!
I see that a company representative is answering questions here and I hope for his help! What happened? Why are you doing this to me? No notifications! They quietly stole my money! And they don't answer anything else...