Their sportsbook offer and software is unfortunately very nice and that encouraged me to try playing there. Lesson learned for me to not trust any site from 1x group.
You have poor judgment in picking a casino, many are like this, they go for interface and fake reviews and they learned late and charge it to experience, this is a very costly mistake not every day you can win against the casino, if you win you deserve your winning, in the case of 1xbit they don't want winners they expect you to lose or they will scam you, first time I read that they allow you to refund but I still consider them a scam they will never change their ways.
Do your friends a favor and let them know about 1xbit and warn them not to pay.
of being the only complainant where he got a refund from a notorious scammer 1xbit, I am left with the question how come or are they changing their ways? I don't think so, it's a mystery but they are still the notorious scam that we know, nothing will change that.
