[2014-02-15] bitstamp - bitcoin withdrawals fully automated again

Warren

member

Activity: 112

Merit: 10

Quote from: nopedope89 on February 20, 2014, 07:26:38 AM

Maybe that's not about your threshold. Why don't you contact with them to find out the reason?

As I have already explained above I have contacted them, but they don't reply.

I have already confirmed earlier in the thread that this is not about my threshold.

I have gone through all the KYC requirements and provided all the required documents a long time ago. Since then I have also made many transactions, including several large withdrawals without any problems.

This is a new problem with Bitstamp, and I am no longer the only one who has it. I have seen it in a couple of other threads now: https://bitcointalk.org/index.php?topic=476614.20

nopedope89

legendary

Activity: 1078

Merit: 1059

FROSTING

Quote from: Warren on February 20, 2014, 06:28:14 AM

Quote from: kwest on February 20, 2014, 05:37:56 AM

Quote from: Warren on February 20, 2014, 05:22:20 AM

Anyone else experiencing this at Bitstamp at the moment?

I just made a test withdrawal. It just went through, so it works fine for me.
Have you received a support message? I did once when I had surpassed their "volume/frequency" threshold. They asked me to answer a few "know your customer" questions before I could continue.

No message from support, although I have now contacted them to find out what's going on.

I have a much higher threshold limit on my account than my attempted withdrawal, and since I haven't traded there for a while I can't be near the limit they have for me.

Quote from: dave111223 on February 20, 2014, 06:12:08 AM

I see the same message also on a verified account.

Hmm so it's not just me, that's a bit worrying. Sad

Maybe that's not about your threshold. Why don't you contact with them to find out the reason?

Warren

member

Activity: 112

Merit: 10

Quote from: kwest on February 20, 2014, 05:37:56 AM

Quote from: Warren on February 20, 2014, 05:22:20 AM

Anyone else experiencing this at Bitstamp at the moment?

I just made a test withdrawal. It just went through, so it works fine for me.
Have you received a support message? I did once when I had surpassed their "volume/frequency" threshold. They asked me to answer a few "know your customer" questions before I could continue.

No message from support, although I have now contacted them to find out what's going on.

I have a much higher threshold limit on my account than my attempted withdrawal, and since I haven't traded there for a while I can't be near the limit they have for me.

Quote from: dave111223 on February 20, 2014, 06:12:08 AM

I see the same message also on a verified account.

Hmm so it's not just me, that's a bit worrying. Sad

kefky

newbie

Activity: 50

Merit: 0

I just made also a test withdrawal and it went through without any problem.

Quote from: dave111223 on February 20, 2014, 06:12:08 AM

Quote from: Warren on February 20, 2014, 05:22:20 AM

Bitstamp say that Bitcoin withdrawals have resumed as normal and others have confirmed it, but I just tried to withdraw some Bitcoins and got the following message:

"You are not allowed to withdraw bitcoins at the moment."

My account is fully verified and I have done much larger transactions on there in the past. I was also able to trade with available funds without any problem, so this is only a problem with withdrawing Bitcoin.

Anyone else experiencing this at Bitstamp at the moment?

I see the same message also on a verified account.

dave111223

legendary

Activity: 1190

Merit: 1001

Quote from: Warren on February 20, 2014, 05:22:20 AM

Bitstamp say that Bitcoin withdrawals have resumed as normal and others have confirmed it, but I just tried to withdraw some Bitcoins and got the following message:

"You are not allowed to withdraw bitcoins at the moment."

My account is fully verified and I have done much larger transactions on there in the past. I was also able to trade with available funds without any problem, so this is only a problem with withdrawing Bitcoin.

Anyone else experiencing this at Bitstamp at the moment?

I see the same message also on a verified account.

kwest

sr. member

Activity: 476

Merit: 250

Quote from: Warren on February 20, 2014, 05:22:20 AM

Anyone else experiencing this at Bitstamp at the moment?

I just made a test withdrawal. It just went through, so it works fine for me.
Have you received a support message? I did once when I had surpassed their "volume/frequency" threshold. They asked me to answer a few "know your customer" questions before I could continue.

Warren

member

Activity: 112

Merit: 10

Bitstamp say that Bitcoin withdrawals have resumed as normal and others have confirmed it, but I just tried to withdraw some Bitcoins and got the following message:

"You are not allowed to withdraw bitcoins at the moment."

My account is fully verified and I have done much larger transactions on there in the past. I was also able to trade with available funds without any problem, so this is only a problem with withdrawing Bitcoin.

Anyone else experiencing this at Bitstamp at the moment?

medicine

hero member

Activity: 697

Merit: 501

Quote from: MoneyGod on February 15, 2014, 01:53:25 PM

yes kracken was only exchange which stand in this bad time all other must learn from them and do some better security

There were many exchanges that didn't suffer any down time from this issue. Cavirtex, Vault of Satoshi, Korbit, Coinplug and many others I'm sure. The funny thing is how quickly Bitstamp implemented a solution and got back up and running compared to Mt. Gox.
Price check at G.O.X. 264US after a slight rise from 220USD.

MoneyGod

sr. member

Activity: 406

Merit: 250

yes kracken was only exchange which stand in this bad time all other must learn from them and do some better security

LiteCoinGuy

legendary

Activity: 1148

Merit: 1014

In Satoshi I Trust

good message, but please learn from kraken and others... Roll Eyes

lumierre

full member

Activity: 862

Merit: 100

After all the drama, Bitcoin will be stronger than before. I'm sure bugs will get polished out. We haven't even reached v1 yet.

fragout

legendary

Activity: 1279

Merit: 1018

Quote from: NordicMoose on February 15, 2014, 05:22:12 AM

thanks for the update.

they are one day late, but better late than never.

Question is... are people ready to recommence trading or are they spooked by what happened this weekend?

I guess people are waiting for gox to die first. $320/btc atmo.

NordicMoose

newbie

Activity: 45

Merit: 0

thanks for the update.

they are one day late, but better late than never.

Question is... are people ready to recommence trading or are they spooked by what happened this weekend?

ujka

hero member

Activity: 630

Merit: 500

https://www.bitstamp.net/article/Bitcoin-withdrawals-are-once-again-fully-automated/

Quote

BITCOIN WITHDRAWALS ARE ONCE AGAIN FULLY AUTOMATED
Dear Bitstamp clients,

After rigorous testing, we have restored fully automated processing for Bitcoin withdrawals.

Unforeseen incidents like this DoS attack against an edge case in the Bitcoin protocol are to be expected with such a young technology. The core protocol remains sound and the world has seen how these incidents are addressed by the Bitcoin community. Every challenge that is successfully overcome is a milestone that allows the world to grow their confidence in Bitcoin.

We recognize that for many of clients the inability to make withdrawals may have been stressful and we are thankful for your patience and understanding.

Best regards,

The Bitstamp team

Topic: [2014-02-15] bitstamp - bitcoin withdrawals fully automated again (Read 1588 times)