http://www.bbc.co.uk/news/technology-26352442
Quote
Mark Karpeles said he was "working very hard with the support of different parties" to address issues with the service, which went offline on Tuesday.
Quote
Mr Karpeles' statement on Wednesday also addressed concerns he had gone into hiding.
"I would like to use this opportunity to reassure everyone that I am still in Japan," the notice read.
"I would like to use this opportunity to reassure everyone that I am still in Japan," the notice read.
Edit: Here's the statement:
Quote
February 26th 2014
Dear MtGox Customers,
As there is a lot of speculation regarding Mt. Gox and its future, I would like to use this opportunity to reassure everyone that I am still in Japan, and working very hard with the support of different parties to find a solution to our recent issues.
Furthermore I would like to kindly ask that people refrain from asking questions to our staff: they have been instructed not to give any response or information. Please visit this page for further announcements and updates.
Sincerely,
Mark Karpeles
Dear MtGox Customers,
As there is a lot of speculation regarding Mt. Gox and its future, I would like to use this opportunity to reassure everyone that I am still in Japan, and working very hard with the support of different parties to find a solution to our recent issues.
Furthermore I would like to kindly ask that people refrain from asking questions to our staff: they have been instructed not to give any response or information. Please visit this page for further announcements and updates.
Sincerely,
Mark Karpeles