Probably he refers to the little detail which guys from CCN forgot to copy from the original article from BBC.
And at this point, I must say that I am getting a bit annoyed with this propaganda from ccn which starts to resemble it's brother CNN.
They've copied everything almost word by word (and a lot of text spinning, lols) but left out this little paragraph.
This is the problem/ merchants after merchants pop up but sales stagnate. I've just bought a laptop for bitcoin yesterday, I've spent 20 minutes in the showroom because the guy that knew for to finalize orders done via bitcoin was on a break and the rest of them never had training. A little chat with him when he came back a little browsing and guess what. since my last order about two months ago, nobody paid in BTC and we're talking about orders 44945 to 63180, so about 1 in 20 000
Honestly, we don't need more shops or more businesses there are plenty of them, we need customers that pay in bitcoin, we need to encourage this thing and unfortunately the new wave of adopters are just holding their coins, if you listen to newbies you must be stupid to spend your coins as they will soon go to the moon.
Sure it's nice to have a shop in the middle of nowhere accepting bitcoin but I'm eager to hear news like "shop in kenya tops 100 orders per day viaBTC" and at that moment I'm going to open a bottle of champaign, bought with BTC of course.