Troubled crypto exchange QuadrigaCX, whose customers have been unable to withdraw funds for months, has been inaccessible for several hours.
The Canadian company, which has faced a prolonged banking fight and said its CEO and founder died last month, blamed a system upgrade for the Monday outage. It was not immediately clear when the exchange would go back online.
The company did not post any updates about the situation to its Twitter or Reddit pages, though users of both platforms complained about issues accessing the platform throughout the day.
Moreover, the status message on the website appears to be fluid. A previous message timestamped 21:07 UTC on Jan. 28 explains that “an upgrade is being performed on QuadrigaCX and we should be back online shortly,” alongside an apology “for any inconvenience.”
However, a later message simply states that the site is down for maintenance:
Our site is down for maintenance. We apologize for the inconvenience this may cause. We appreciate your patience, and will keep you updated as we know more. Thank you.
— QuadrigaCX
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