Author

Topic: 2FA Assistance (Read 236 times)

legendary
Activity: 3374
Merit: 3095
Playbet.io - Crypto Casino and Sportsbook
June 02, 2021, 02:01:59 PM
#19

This is not my account.  its my uncles account.  We spoke of this for months before he died of cancer in Jan. He wanted me to carry it on.


Do you still have the phone physically? And it has a password that is why you can't access it?

What I think is there are phone technicians that can able to disable passwords without data erased. So that you can able to access all data and apps from your uncle's phone if you hire a technician to disable the phone password. That's the only thing that I think before you recover the 2FA from Coinbase because there is a big possibility it will ask for a KYC if you are going to recover the 2FA.

Let me ask if how many characters are in those "keys"? it might be a secret key for the 2FA app and if that's the secret key you can use it to recover the 2FA of that Coinbase wallet.
hero member
Activity: 2520
Merit: 952
June 02, 2021, 05:10:04 AM
#18
Hi everyone,

I'm having problems with a 2FA. I have been left cryptocurrency after my uncle passed away recently but i have no access to his original phone for his account. I do have all relating seeds and keys that were clearly labeled etc. Is this enough to work with to gain entry into his accounts and continue? I believe i could delete the existing 2FA and add another through to a new phone i could now assess? Is tis true?

just to be honest with me  Grin is this your account or your uncle account  Grin Grin Grin Grin Grin

2FA is little bit tricky i have lost my 2FA tho usually need KYC first hodling ID and proof address

This is not my account.  its my uncles account.  We spoke of this for months before he died of cancer in Jan. He wanted me to carry it on.

I'm sorry if that sounds judgemental, but why didn't you ask for details then? Since he and you knew he had short time to live?
legendary
Activity: 2268
Merit: 18711
June 02, 2021, 04:27:08 AM
#17
He wanted me to carry it on.
Be aware that if you do regain access to his accounts, you absolutely shouldn't carry on using them. You should just withdraw everything in them to your own wallet and hope neither exchange locks the account before your withdrawal is processed. If you try to link a new bank account or other payment method to deposit or withdraw fiat which is not in your uncle's name, then the account will instantly be locked and you will have to go through the recovery methods of completing KYC yourself, providing his death certificate, providing his Will, and so on. Even some simple trading activity after months of inactivity may be enough for them to request additional KYC, which you would be unable to provide.
newbie
Activity: 26
Merit: 5
June 02, 2021, 04:08:39 AM
#16
Hi everyone,

I'm having problems with a 2FA. I have been left cryptocurrency after my uncle passed away recently but i have no access to his original phone for his account. I do have all relating seeds and keys that were clearly labeled etc. Is this enough to work with to gain entry into his accounts and continue? I believe i could delete the existing 2FA and add another through to a new phone i could now assess? Is tis true?

just to be honest with me  Grin is this your account or your uncle account  Grin Grin Grin Grin Grin

2FA is little bit tricky i have lost my 2FA tho usually need KYC first hodling ID and proof address

This is not my account.  its my uncles account.  We spoke of this for months before he died of cancer in Jan. He wanted me to carry it on.
legendary
Activity: 2730
Merit: 7065
June 02, 2021, 02:50:53 AM
#15
Quote from: Binance Blog
This is also important for the “if you become unavailable” situation. Binance is able to help family members access the account of their deceased relatives, with proper verification.

There's no detailed guide on how to claim the fund in the case of death of the account holder, off course.
It is only said that you need to complete level 2 KYC and they will help family members to access the account of the deceased person.
The little information they provided is enough to know that they have a certain plan of action in place for such cases. My guess is that the most important thing is that the account holder verified his account before he went missing. If he goes missing, it's up to the person trying to regain access to his account to prove they are related and are the legal heirs. 

The specifics can and should be discussed with the customer service department. 
legendary
Activity: 2380
Merit: 5213
June 01, 2021, 01:58:08 PM
#14
Binance despite being the biggest exchange, doesn't day anything about Inactive accounts, unclaimed property or death of account holder  Roll Eyes
I just made a search and found a little information on the following article.
Keep Your Crypto #SAFU (CZ's Tips)

Quote from: Binance Blog
This is also important for the “if you become unavailable” situation. Binance is able to help family members access the account of their deceased relatives, with proper verification.

There's no detailed guide on how to claim the fund in the case of death of the account holder, off course.
It is only said that you need to complete level 2 KYC and they will help family members to access the account of the deceased person.
copper member
Activity: 2156
Merit: 983
Part of AOBT - English Translator to Indonesia
June 01, 2021, 09:52:16 AM
#13
Hi everyone,

I'm having problems with a 2FA. I have been left cryptocurrency after my uncle passed away recently but i have no access to his original phone for his account. I do have all relating seeds and keys that were clearly labeled etc. Is this enough to work with to gain entry into his accounts and continue? I believe i could delete the existing 2FA and add another through to a new phone i could now assess? Is tis true?

just to be honest with me  Grin is this your account or your uncle account  Grin Grin Grin Grin Grin

2FA is little bit tricky i have lost my 2FA tho usually need KYC first hodling ID and proof address
copper member
Activity: 2114
Merit: 1814
฿itcoin for all, All for ฿itcoin.
June 01, 2021, 09:03:04 AM
#12
I always thought that having a KYC verified account would make the process of recovering such funds easier. What about a death certificate proving that he died issued by an official government institution and a document proving that his wife and/or children are the legal inheritors of his assets?   

What happens with the money? The exchange just takes possession of it eventually?
This depends on an exchange. Exchanges that follow laws to the letter like coinbase make easier for one to recover the funds unlike less regulated exchanges like Binance.

Lets take a look at the terms and conditions of the 2 exchanges OP talks about;

1. Bittrex

Talks nothing about death of account holder, they talk only about unclaimed property - https://bittrex.zendesk.com/hc/en-us/articles/360000560871

Quote
8.8. Unclaimed Property

In certain circumstances, Bittrex may have an obligation to report any Tokens in your Hosted Wallet or any fiat currency in your Bittrex Account to the applicable governmental entity as unclaimed property, such as where your Bittrex Account has been inactive for a period of several years (as defined by the relevant state statutes) or where Bittrex ceases providing Services. If this happens, Bittrex will attempt to contact you using the contact information provided by you. If you do not respond, Bittrex may be obligated to turn over any Tokens in your Hosted Wallet or any fiat currency in your Bittrex Account to the applicable governmental entity after deducting any fees payable to Bittrex. The applicable governmental entity may require Bittrex to liquidate any Tokens in your Bittrex Account into fiat currency and turn over the resulting fiat currency to the governmental entity. You agree that Bittrex will not have any responsibility or liability for any losses, damages, or other harm that you may incur in connection with Bittrex turning over Tokens or fiat currency to the applicable governmental entity or Bittrex’s liquidation of the Tokens.

2. Coinbase
Talks about death of account holder and how one can claim the assets - https://www.coinbase.com/legal/user_agreement/payments_europe

Quote
13.11 Death of Account Holder. For security reasons, if we receive legal documentation confirming your death or other information leading us to believe you have died, we will freeze your Coinbase Account and during this time, no transactions may be completed until: (i) your designated executor / trustee has opened a new Coinbase Account, as further described below, and the entirety of your Coinbase Account has been transferred to such new account, or (ii) we have received proof in a form satisfactory to us that you have not died. If we have reason to believe you may have died but we do not have proof of your death in a form satisfactory to us, you authorize us to make inquiries, whether directly or through third parties, that we consider necessary to ascertain whether you have died. Upon receipt by us of proof satisfactory to us that you have died, the executor / trustee you have designated in a valid Will or similar testamentary document will be required to open a new Coinbase Account. If you have not designated an executor / trustee, then we reserve the right to (i) treat as your executor / trustee any person entitled to inherit your Coinbase Account, as determined by us upon receipt and review of the documentation we, in our sole and absolute discretion, deem necessary or appropriate, including (but not limited to) a Will or similar document, or (ii) require an order designating an executor / trustee from a court having competent jurisdiction over your estate. In the event we determine, in our sole and absolute discretion, that there is uncertainty regarding the validity of the executor / trustee designation, we reserve the right to require an order resolving such issue from a court of competent jurisdiction before taking any action relating to your Coinbase Account. Pursuant to the above, the opening of a new Coinbase Account by a designated executor / trustee is mandatory following the death of a Coinbase Account owner, and you hereby agree that your executor / trustee will be required to open a new Coinbase Account and provide the information required under Section 3 of this Agreement in order to gain access to the contents of your Coinbase Account.

Binance despite being the biggest exchange, doesn't day anything about Inactive accounts, unclaimed property or death of account holder  Roll Eyes
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
June 01, 2021, 07:27:42 AM
#11
He is not the first or last person that will die with crypto on an exchange protected by an unknown password/2FA. I always thought that having a KYC verified account would make the process of recovering such funds easier. What about a death certificate proving that he died issued by an official government institution and a document proving that his wife and/or children are the legal inheritors of his assets?   

What happens with the money? The exchange just takes possession of it eventually?

idk. His account is still active, there is no suspension or something like that. I guess funds are still on there, perhaps the exchangers will decide to close it at some point of inactivity. I am talking about exchanges like Kucoin, Cex.io...
the good thing is that I managed to access >90% of his portfolio, so it's not a big deal.

I guess it's possible to arrange crypto property through inheritance, the question is how exchanges will accept and understand law from many countries over the world.
newbie
Activity: 26
Merit: 5
June 01, 2021, 07:16:14 AM
#10
I remember your case. You had created another thread about your uncle's investments, but I guess that it didn't help you.

As long as you have the keys/seeds you can access your uncle's funds. I'll talk about Bitcoin, because I'm not that familiar with other cryptocurrencies. If your Bitcoin seed phrase is 12 words long, then it'll probably use the standard BIP39. To access your bitcoins simply download electrum and import your seed like this:


You should then click “Next” and choose “Legacy”, but that may not be true. What exchange was the one your uncle bought his BTC?




Just some tips.
— Never share your seed phrases or any passwords with anyone,
— No, these newbies that will start sending you PMs shortly shouldn't be trusted.

Thank you for your reply. He had exchanges on Bittrex and Coinbase.


Thank you to everyone who has replied back to my post. The 2FA is the only problem I have right now and with the info you have given me i will try again to look into this.
legendary
Activity: 2730
Merit: 7065
June 01, 2021, 05:58:22 AM
#9
He is not the first or last person that will die with crypto on an exchange protected by an unknown password/2FA. I always thought that having a KYC verified account would make the process of recovering such funds easier. What about a death certificate proving that he died issued by an official government institution and a document proving that his wife and/or children are the legal inheritors of his assets?   

What happens with the money? The exchange just takes possession of it eventually?
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
June 01, 2021, 05:42:25 AM
#8
To access any exchange account, you need the relevant email/username, password, and correct 2FA code.

You can remove the old 2FA and add a new one, but only after you regained access to the account(s) in the first place.

I had a similar situation. My best friend died and left some accounts behind. Also, his phone was useless but we have access to his laptop and permission from his wife.
I managed to pull some funds except exchanges where he had activated 2FA and passed KYC.
it is possible to reset 2FA if you have access to email, it is a slightly slower process because of vigilant exchanges support. But KYC is required for that task. On exchanges where he has already verified his identity, we can't do anything.
legendary
Activity: 2268
Merit: 18711
June 01, 2021, 05:30:20 AM
#7
We covered all this in your other thread.

Seed phrases (lists of 12 or 24 seemingly random words) can be imported in to a wallet such as Electrum.
Private keys (51 characters beginning with "5", 52 characters beginning with "K" or "L", or 64 hexadecimal characters) can also be imported in to a wallet such as Electrum.
2FA shared secrets (16 hexadecimal characters) can be recovered to a 2FA app such as Google Authenticator or Aegis.

To access any exchange account, you need the relevant email/username, password, and correct 2FA code.

You can remove the old 2FA and add a new one, but only after you regained access to the account(s) in the first place.
newbie
Activity: 26
Merit: 5
June 01, 2021, 05:18:11 AM
#6
Thank yu very much for that.  I will definitely try this.



I remember your case. You had created another thread about your uncle's investments, but I guess that it didn't help you.

As long as you have the keys/seeds you can access your uncle's funds. I'll talk about Bitcoin, because I'm not that familiar with other cryptocurrencies. If your Bitcoin seed phrase is 12 words long, then it'll probably use the standard BIP39. To access your bitcoins simply download electrum and import your seed like this:


You should then click “Next” and choose “Legacy”, but that may not be true. What exchange was the one your uncle bought his BTC?




Just some tips.
— Never share your seed phrases or any passwords with anyone,
— No, these newbies that will start sending you PMs shortly shouldn't be trusted.
legendary
Activity: 1512
Merit: 7340
Farewell, Leo
June 01, 2021, 04:54:25 AM
#5
I remember your case. You had created another thread about your uncle's investments, but I guess that it didn't help you.

As long as you have the keys/seeds you can access your uncle's funds. I'll talk about Bitcoin, because I'm not that familiar with other cryptocurrencies. If your Bitcoin seed phrase is 12 words long, then it'll probably use the standard BIP39. To access your bitcoins simply download electrum and import your seed like this:








You should then click “Next” and choose “Legacy”, but that may not be true. What exchange was the one your uncle bought his BTC?




Just some tips.
— Never share your seed phrases or any passwords with anyone,
— No, these newbies that will start sending you PMs shortly shouldn't be trusted.
hero member
Activity: 2800
Merit: 595
https://www.betcoin.ag
June 01, 2021, 04:47:02 AM
#4
If you have the relating seeds and keys, you don't need the 2fa for that.

you only need 2fa for the exchange but these relating seeds and keys are for the wallet which you can directly access. If you don't access your uncle's email and phone forget the exchanges he used. The funds he has on exchanges I guess can be left alone. You got lucky for having the keys.
member
Activity: 490
Merit: 19
June 01, 2021, 04:40:30 AM
#3
How will I know that it's your deceased uncle that have those accounts? Maybe you lied and trying to get into an innocent person's personal account? Anyways there is nothing you can do to bypass a 2FA unless you have it's backup
hero member
Activity: 3024
Merit: 680
★Bitvest.io★ Play Plinko or Invest!
June 01, 2021, 04:37:44 AM
#2
What exchange or wallet you're trying to gain access? if it's a private key, you can import that to another wallet like electrum and try it because that's the most important detail you need to retrieve a wallet.

newbie
Activity: 26
Merit: 5
June 01, 2021, 04:34:45 AM
#1
Hi everyone,

I'm having problems with a 2FA. I have been left cryptocurrency after my uncle passed away recently but i have no access to his original phone for his account. I do have all relating seeds and keys that were clearly labeled etc. Is this enough to work with to gain entry into his accounts and continue? I believe i could delete the existing 2FA and add another through to a new phone i could now assess? Is tis true?
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