This belongs to Service Discussion. (I just requested to move this topic)
@johnsix12 Coinpot doesn't have an official account or thread here in the forum, they have an "[Unofficial] Coinpot.co - new microwallet" thread though.
Try to post there to see if there's a Coinpot employee roaming here in the forum.
By the way, as I checked the improperly-used BBCodes in your post, I can tell that your Emails were not as "courteous" as you think and maybe that was the reason why Coinpot didn't reply.
Care to quote us a sample of your email?
after you saying you dont think i was as curteous as i thought i was i went back and looked and was nothing but professional and curteous and was not rude whatsoever