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Topic: A general so bitmain can see the problem thread.--Fixed By bitmain! (Read 127 times)

legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
Now you are going to pay an additional $20 if they rejected your transaction due to a price drop recently. That's a pretty bad habit for sellers to reject the transaction when the price drops a bit.
Why not, contact them directly on their support or through email [email protected]

Bitmain only has 30 minutes Payment time limit it must be clear within 30 minutes.
Recently mempool is pretty congested why didn't you increase the fee to speed up the transaction?



they took my coin. I sent it 14 minutes after they billed me.

I expect them to fix it over night as it is about 740 am in china and they likely are all automated right now.

I have clear evidence I sent them the coin before time expired.

It is annoying that this happens as the time they give is too short and they should see that it was pending on the blockchain.




also i pay with coinbase

as i run a business account and report everything coinbase just sends it.

looks like it took 3 blocks or maybe four to clear.
I ordered at 2:32
I paid at 2:46



755125

Mined on 9/21/2022, 15:01:12
View all Blocks



755126
Mined on 9/21/2022, 15:26:16
View all Blocks


755127

Mined on 9/21/2022, 15:37:18
View all Blocks



755128
mined on 9/21/2022, 15:37:51
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755129
Mined on 9/21/2022, 15:38:44
View all Block



I think the bolded one is when it cleared

all numbers are from

https://www.blockchain.com/explorer/blocks/btc/755124

to block it cleared.

I will wait to see if they fix it. As they have my money/btc in their hands.
legendary
Activity: 3234
Merit: 2943
Block halving is coming.
Now you are going to pay an additional $20 if they rejected your transaction due to a price drop recently. That's a pretty bad habit for sellers to reject the transaction when the price drops a bit.
Why not, contact them directly on their support or through email [email protected]

Bitmain only has 30 minutes Payment time limit it must be clear within 30 minutes.
Recently mempool is pretty congested why didn't you increase the fee to speed up the transaction?

legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
So today I order a s19 at 2:32 pm pay at 2:46 pm

and it takes till 3:38 pm to clear.

So bitmain has my $2080

and has order marked expired.

Annoying they expire the order in 1 hour I know they usually fix this over night and sometimes I have to refer them to a thread to get it fixed.

order done at 2:32PM clear time is posted as 3:46pm



coin set at 2:46 pm




It is particularly annoying for the 1 hour cancel time since we all know clearing a pay may take a bit of time.

I will post a complaint to them and link them to this thread.

hoping to see it fixed soon BTW this is a decent price on the gear.

They just fixed it. locking thread
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