Topic: Accidentally sent BTC to Bitmixer.io donation address but no refund (Read 6314 times)

This sound like a creepy joke!

But you was incredible lucky at the end !!!!
Congrats to bitmixer for their honesty and big hearth !

Congrats he gave it back your 30 plus 5 btc it just a happy ending end i some day i will donate 30 btc too and make a profit 5 btc fast by following your strategy.  But when i haven this 30 btc? besides i just earn 0.035 every so i think on the year 2030..

Congrats and bitmixer has a good heart.

I dont know if i still catch up with this train but anything donations should not be expected to be refunded because it might have been used for some important project immediately.
Accept my sympathy.

wow great decision bitmixer and the extra 5BTC is very excessive but hey at least the market well and truly know you guys dont mess about.

Very good decision.

Also, it's possible that person registered a newbie account, to not have "I did a big oops" and "I mix big sums" attached to his main account.

Ente

No offense, but that is irrelevant. I once knew a newbie user, and he signed a message to a bitcoin address containing 40,000.00 BTC.

He was a newbie to this forum, but he wasn't a newbie to bitcoin or to money. (Was probably a bored billionaire or some other rich person.)

What we are missing out here is that this person was willing out to donate 30%

"#6
Wow.. I was user of bitmixer.io but i just mistake send that because that address in letter of guarantee.
whatever donator told that is mistake and please return that coin but you don't want to return the coin right?
I will donate 30 percent please return 70percent."

Which is around 4k USD.
Quite some money for a mistake. Every helpdesk in the world from a ok company and yes bitmixer is an ok company would helped you get it back.

Also, it's a newbie, which is odd, why should a newbie mix 30BTC?

It would be good if bitmixer helped their PR by asking some more questions...

Bitmixer = mixes your donations and returns even more. Good deal.

I think that OP should edit the thread title now, or at least add a [resolved] tag...

I think it's legit though, Traderbit found a TX ID that should belong to the 35 BTC OP said
https://blockchain.info/tx/fe2af5d6a7d451fab433ab47c9838fd3e97419cf1d3451b73439f7a3d316724f

not sure what to think about it. a bonus of 5 BTC for compensation? a story told from a newbie?

Nice to see that Bitmixer solved your mistake, take care next time sending bitcoins (be sure you read well all the instructions). And its better using new services to start will small amounts, if you make a mistake it will be low mistake.

I'm happy that your mistaken donation has been solved
but unfortunately people will envy you for the extra 5 btc although you did not expected them.  
Now it is better to lock the thread with this happy ending

by the way do not forget about your donating promise 

Oh the ending is really dammmn.. 5btc for compensation
Maybe you should donate them 50% back after got it.
Anyway please be careful next time.. if made same mistake im sure there wont any refund.. and people here dont accidently made donations.. im sure this time no refund with compensation.

What a happy ending i feel good that you have back the bitcoins.
Btw is this the transaction id? https://blockchain.info/tx/fe2af5d6a7d451fab433ab47c9838fd3e97419cf1d3451b73439f7a3d316724f

Damn
Bitmixer must have a billions of coins stored inside their storage
maybe i should start invest in 30 BTC for the start
Use that 5 BTC wisely

LOL. Nice one. May I send you 30BTC to return me 35 as compensation? PLEASE!

Congrats Bitmixer for the good start of 2016!

Bitmixer, you took the right decision. It's not worth it to compromise your service in such situation. I'm glad I'm wearing your signature.

It seems bitmixer will not want donation from him and instead they give him more because of this. This is a miracle of 2016, someone need to archieve this thread and make compilation of this kind of good things that still happen in this community

atleast you got the 70% of your your bitcoins than nothing. congrats
So next time verify the address before you send it. but i think its not fair because you are costumer but as your said that
You will donate 30% as your mistaken...

Woha, this really was an happy ending! Their support guy was an asshole, I hope they reguardished him!

Happy new year

A very happy ending, that's great! 

I am going to *guess* that bitmixer is subject to attacks/scams of various sorts.  I do not know that though.

I have learned (the hard way) that you must be careful and deliberative when dealing with Bitcoin.  And to follow directions!  It's easy to mess up, even when you have some experience.

Holy christ OP, that's a mess and a half.  I'm not sure how I'd handle losing that much.  Hopefully you can speak to someone other than the one who sent you that e-mail and get it straightened out.

Edit:  Whoops didn't read far enough.  Good deal.

Daaamn, 5 BTC extra for nothing? Why hasn't someone else tried it yet? Seems like easy free money to me

Wow, what a nice ending!
Well, this does actually sound plausible, maybe it was nothing but a bad wording by a holiday-replacement on email-duty.
With the benefit of doubt, bitmixer is now on my "good guy" list.
Glad to hear, and thanks for the info.

Ente

Great news and nice work by Bitmixer.

Hello. Gave up after reading the thread, but gladly this has been resolved.
The Bitmixer support team sent me a mail which is "Sorry again for the issue, all admins were on vacations. I've transferred 30 + 5 btc as a compensation. Thank you.".
They gave me a happy new year present

Thank you.

Uh, I suppose you did see #11 and #16 in this very thread? What other evidence is missing, in your opinion?

Ente

Your trust rating does not seem to reflect that!
However, most of it seems made up (no reference links at all!)

And, this relates to the topic at hand. We don't really have any evidence that this transaction was ever made.

All of what you said is correct about me. Except the part about friends. Bitmixer.io were never his friends, pure business-to-client relationship. My conscience is very selective, and honest. You can trust me with any valuable goods of yours, and I would never steal or scam you, no matter what the situation, or the amount of funds. If me and you build a relationship of trust and good friendship, a mistake of yours just can't be handled that way, so my kindness kicks in. But "accidents" are unforgiveable in life. I learned the hard way, you probably yet have to face a situation like OP's, so your opinion will be like that, and it's expected to be that naive. There's a huge difference between being nice, and being fair, you need to know when you have to draw that line. You can't be nice to everyone, because not everyone will be nice to you.

...

Well, this is a messy case.  I once made my own mistake with bitmixer (for a much lower amount of BTC), it WAS my own fault.  It took awhile, and it also took some back & forth, but I did get my BTC back.  They key thing (and this was well over a year ago), was to sign and verify that BTC address that I sent it from.

And THAT is one of the reasons why I signed on to their Signature Campaign.  They resolved a problem, my error, for me in an acceptable way.  YES, there was some back & forth.  But, keep in mind that they are likely the targets of scams every day...

I have no idea if their policies regarding mistakes like yours (OP) or mine have changed.

30 BTC is a lot, I think that gentle persistence in asking for your BTC is proper, and that if you follow their instructions completely, you will probably be made whole in the end.  Keep working with (on) them, do what they say, and my guess is that you will get your BTC back.

*   *   *

That 30% offer you made to them seems EXTREMELY fair to them, IMO.  There is almost surely some way that bitmixer could come up with the remaining 70%, there must me some controls that allow them access to THEIR own BTC.  But, be persistent, polite and do whatever they tell you.

They have an apparently excellent business model.  I doubt that they would want to ruin it with a bad reputation from an accident.

But, it really is important to carefully review transactions (which both OP and I did not properly do) and to follow instructions.


EDIT:

One way to put yourself at less risk re accidents is send to send smaller amounts at a time, that of course means more times mixing, but that extra cost is near zero.  And you get more familiar with the whole process.

Still, sloppiness can get one into trouble.  That is why I often lose in chess to players I normally should be able to beat...    Good luck!

I really feel sorry for you as you have a huge loss. but as you said, it is your mistake that you send this transaction.

as you know,  there is no charge back in bitcoin, there is no difference if you know the output address owner or not.

i hope you can reach an agreement with bitmixer. as writing in forums and reddit should help your case

I'm sorry if this comes out as rude, but if I knew who you are, I would want nothing to do with you. You are the kind of person that delights in taking advantage of another's misfortune. If someone accidentally overpaid you, you would keep it. If a guest accidentally left something valuable at your house, you would keep it. If a friend (assuming you have one) accidentally disclosed a private key, you would spend all of their bitcoins. But you don't care because you are a guilt-free non-scamming scumbag asshole.

Lol. It's a lot of money for 'normal ppl'. I'm lucky to earn 7-8 btc with my job. I used to know a dealer and even though he had a lot of customers, he threw with money like it was shit.

I don't buy that. They are a business. To stay in business you have to satisfy customers and maintain a good image, especially when it's something like BTC mixing where a lot can potentially go wrong and a whole bunch of trust needs to be earned.

If it was a burn address then that's one thing, but the guy made a mistake that's easily within their power to rectify and they seem to be doing nothing about it. Am I gonna do business with people like that? No, sir.

He shouldn't have done it. They should be doing something to help him out or at least give some decent reasons why not.

I'm sorry if this comes out as rude, but in Bitmixer's shoes, I'd do the same thing they did, and wouldn't feel guilty, or like I'm scamming you.
"Legally" (for whatever sense that word holds in the crypto-world) you donated 30btc to bitmixer.io. It was your own choice, and your personal mistake. God knows do I check my addresses thrice before sending, even after copy-pasting I can't help double-checking.

So in the end, if they don't refund you, you need to understand that YOU messed up, they're not liable for any of the damage you did to yourself.
Again, I'm sorry if this is rude compared to the other people sympathising, but this is what it is, you have to accept it and never make this mistake again.

That depends.  If the OP is willing to spend more going after bitmixer.io, and if the jurisdiction of their owners (Norway?) is sufficiently friendly, he may be able to force their hand in the courts.  I'd start here:

Domain : bitmixer.io
Status : Live
Expiry : 2016-09-20

NS 1   : edna.ns.cloudflare.com
NS 2   : jake.ns.cloudflare.com

Owner  : Alex Bitshe
Owner  : Bitmixer
Owner  : Pb 1034 Sentrum
Owner  : Oslo
Owner  : NO

Then maybe hire a private investigator to track down the owner(s), and a lawyer from Norway (or wherever they turn out to be) in order to see if your case is viable.  You should also have the lawyer insure that they are following all of the laws of the jurisdiction in which they are based (which seems unlikely for most Western jurisdictions).  If not, you may be able to extract some satisfaction by having your lawyer notify the authorities in their country that they are operating outside of the law and providing them with the contact information turned up by your private investigator.

Good luck.  If enough people put pressure on companies like these to catch up to the rest of the world in customer service they will either change their ways or be forced out of business.  Either outcome would be good for Bitcoin.

Never knew that they are being active on the dark markets
But there's no harm in trying though, maybe they still care about his reputation on BTC talk
and yes, 30 BTC loss is a hard lesson
OP why did you want to mix the 30 BTC in the first place anyway?

I don't think they care about that. Nearly all drug dealers use their service (because they're actively being advertised by the dark net markets), so they'll have more than enough customers, whatever comes.

Of course it's bad for the OP, but what is 30 BTC? 1-4 weeks of income, depending on what market you're selling on and how much you're selling? I don't think it'll throw him out of business.

It's a hard lesson. Sorry for your loss, OP. Normally, there should be no reason for the Bitmixer guys being assholes, but if they decide to, there's little to nothing you can do.

they should be able to sent it back...

Tell them that if by 24 hours the money isn't refunded then you will open a scam accusation on btc talk along with solid proofs
That should make them scared if they really want to keep their reputation

If this was a convenience store and a face to face transaction that would not be copastetic, ever. 

I wouldn't say dishonest, unforgiving would be a better word.
First line customer support at Bitmixer won't really be helpful, especially for a matter of 30BTC.

Maybe they are being greedy, but it's hard to be sympathetic to somebody who would do a careless mistake.

Even if they did put it in a cold wallet, it's now like they can't refund him from their hot wallet, or move the coins out of the cold one.
Extremely selfish act on their behalf, that could be a strong indicator of their intentions.

Maybe the spent the coins! Or put them in deep/cold storage. Then they could not access them. But if they did this, they are idiots. No sugestin of how it could be rectified. No attempt of solving this problem. = seems a dishonest company.

Never really expected this to actually come out legit, but Bitmixer should really refund those BTC because it was an accident...

Thank you for posting this and letting us know about this issue maybe it's on their tos that they don't offer a refund to donators but of course they should also be considerate 30% is a good condition enough it's very hard to make 30 btc it is a huge amount and every one make a mistake it could harm their reputation they should resolve it

Ugh. This is a mess. If I was running Bitmixer then I'd at least try and work with the guy if it's legit. Their service totally depends on inspiring trust in their users. At least tell him why it's not possible to return it other than the fact they simply don't want to. If they receive donations then I'm guessing they have access to the coins to spend them. No way I'd use them if they can't be bothered to address this somehow if the story checks out.

I just verified the last address signature as valid.

For Address 1.

Message Verified.

(This is just for reference purposes only)

Surely.

Address : 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5
Message :
This is my address.
https://bitcointalksearch.org/user/lamocha-708542
Signature :
H6ps2isLveeYTe6Fipw5U7T3rwOXbiyrdGVuobzvE7qWdG0U0QH2/ySBdLMZEaVTrRN2ULvZgWHjt7uqYPwbx7U=


Address : 12anNurKoyqUUbovPi5KVWFprrRtdybf3w
Message :
This is my address.
https://bitcointalksearch.org/user/lamocha-708542
Signature :
H6J7leiPzrwTokue28HbNmsqckEPH0V5ewLPUkpGlWGbehP9OD9RM+zpqkUo4cu0nvU5AiuyEJmMk+1VAeDBVIE=


Address : 1qvAJb8i4AhdAuA3Ui2NhdtAxKEhrVCUW
Message :
This is my address.
https://bitcointalksearch.org/user/lamocha-708542
Signature :
HzbmILcmH6Yc7tH58wmbgH/Zt2Dsq2/RCpEtLc1R/2l7HLcbaAEaO+rlKGXWLxrR22oER8jwLnDY1z3Aoje0z2E=


Address : 1G6JGHWgsDuF2yUSaReTr2gVKXcaqiK93t
Message :
This is my address.
https://bitcointalksearch.org/user/lamocha-708542
Signature :
H2cTvOXhdVcnbnjAqS0Jgo2mgNXGi5V0YAJYM4sa5tXXVhDto2Y0mZHNjcnYiQ3Di0BJhSjvbQryqul oVC3vUFw=

Yes, you have to sign a message from one of the addresses that you sent the 30 BTC from.

Sorry to hear of your mistakes. However, sending Bitcoin to the wrong address is teh responsibility of the SENDER and the RECEIVER(S) are not at fault. The fact that they said that they could not do anythingdoes seem nonsense. Although, sending this amount, you should have double checked the address it was sent to and send them in smaller "chunks".

Sending another transaction to an address does not mean you fully control it.

You would need to sign a message, preferably the same unique message with all the input addresses to prove you made that transfer.

Are you able to sign the address 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5?

this is accident transaction id
https://blockchain.info/tx/edaa17afa27845bb26fb08bd9147080bc8440e3439d43ac2e29ebef61ea65025

And I send email it was my mistake and I will send 0.123 BTC more with one of source Address,  I send 0.123 BTC after send email

https://blockchain.info/tx/f355a301bacc4791d9fb0387476fadf25b2987a3219df594e28008a7e4eb4f5b

this is full of email.

#1
I miss send to my bitcoin to 1BitmixerEiyyp3eTLaCpgBbhYERs48qza
How i can back my coin?

------------------
Submitted from: https://bitmixer.io/contacts.html

#2 - i sent this email before send 0.123 BTC.
I will proof my address with send tip to 0.123 with one of source address ( 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5 )
and give me my coin back to one of my source address thx.

#3
Hello,

Sadly there is nothing that we can do.

Best,

Josh

#4
that is your tip address but why nothing you can do?

#5
Hello,

All funds sent to this address are considered donations.

Best,

Josh

#6
Wow.. I was user of bitmixer.io but i just mistake send that because that address in letter of guarantee.

whatever donator told that is mistake and please return that coin but you don't want to return the coin right?

I will donate 30 percent please return 70percent.

#7
Hello,

I am sorry you sent to the wrong address, but their is nothing I can do.

Best,

Josh

#8
Ok i will share this support to bitcointalk and reddit.

#9
Hello,

Okay, I am sorry I can not help any further.

Best,

Josh

https://blockchain.info/tx/edaa17afa27845bb26fb08bd9147080bc8440e3439d43ac2e29ebef61ea65025

this is transaction ID.

You need to prove it to the users here; you need to prove that the transaction occurred with a TX ID and that you own the address. Then you  also have to post emails. If the story turns out to be true (verifiable) it is possible to force their hand and make them return it.

Lol. Scam attempt #9001.

Whats the transaction ID?

I already proved my bitcoin address via email

but they told me "Sadly there is nothing that we can do."

You can prove that you control an address by signing a statement with the private key for that address.

I've moved it to service discussions temporarily unless you want to start a scam accusation against them.

---

---

Technically you can't say that they've scammed you but this is definitely wrong behavior from them especially after you've told them that they can keep 30% out of 30 BTC (which is a lot of money).

Well, I'm sorry for your loss, But I'll have to say it. There's no way they can know that it was you that sent those coins unless you prove that you control the address from which they were sent. The only thing you can try know is to enter negotiations with them saying that you can proove that you still control the address by sending them an exact amout. other than that, they will have the right to keep the coins

There is a Scam Accusations subforum, maybe you should post there, if you're willing to share the emails you've exchanged with them.

Sorry to hear of this loss. It is a huge loss for sure!

It is ofcourse your own responsibility to make sure that you send coins to the right address. On the other hand, it is quite sad of bitmixer to treat this situation like this, especially considering the size of the transaction.

You could try posting in their thread in the service section and give them negative feedback through the trust system here.

Other than that, ask them nicely again and make sure to check your transactions better next time.

Yesterday, Bitmixer.io sent me a message that signed with Bitcoin address and I mistakenly sent 30 BTC to that address. It turns out they are using that address for receiving donations, so I immediately contacted the Bitmixer.io team with solid proof asking for refund.
But they are keep saying "Sadly there is nothing that we can do." and "All funds sent to this address are considered donations.”

I replied "It was absolutely not a donation. But that was my mistake, I will donate 30% of mistakenly sent BTC so can I get the rest of them back", but they replied "I am sorry you sent to the wrong address, but there is nothing I can do.”

This is absolute nonsense and pathetic. Even though this is happened because of my mistake, it seems they care more about their earnings (whether it is legit or not) than the customers. If you are thinking of using Bitmixer.io with large amount of Bitcoin, please aware that there is a possibility of scam.