Account banned for 3 months now, no replies on email.

faradayz

newbie

Activity: 43

Merit: 0

Quote from: Quickseller on January 15, 2017, 01:02:47 AM

IIRC, the exact message that users receive when they reset their PW via the security question is something along the lines that they have been banned for security reasons.

I am not sure why, but it appears as if resetting passwords to accounts that have been locked this way has become a very low priority for the admins -- even though the issue was really caused by theymos

I guess it's better to not set a secret question at all, in the unlikely situation that you do NEED to reset it by that you get locked and as some topics in this board for months.. People should just use a secure protonmail just for the forum and have the logins in a safe place, hard to get locked out if you do that.

jackg

copper member

Activity: 2856

Merit: 3071

https://bit.ly/387FXHi lightning theory

Quote from: onrise on January 19, 2017, 07:47:25 AM

Hi, One of my friends account was banned past almost 6 months ago and he had mailed it to the mail address provided to enquire . Still after sending almost dozen of mails why it is banned nobody had replied to him . Requesting to understand what can be done in such case ?

Ok. So if you recieve a permanent ban. The permanent means it is eternally banned from this forum.
After about 6 months you can usually enquire about making a new account if you understand why it was banned.
If they want a faster response then they can make a new account and post in the "meta" section and ask if they would be able to post again (then the staff/mods can suggest if you can use an account here again). Forget the old account, it is block and is gone now.

onrise

sr. member

Activity: 1512

Merit: 316

Hi, One of my friends account was banned past almost 6 months ago and he had mailed it to the mail address provided to enquire . Still after sending almost dozen of mails why it is banned nobody had replied to him . Requesting to understand what can be done in such case ?

Humanabstract

newbie

Activity: 3

Merit: 0

Quote from: jackg on January 15, 2017, 03:21:06 PM

Quote from: Humanabstract on January 15, 2017, 11:18:37 AM

Quote from: ranochigo on January 15, 2017, 12:00:10 AM

You reset your password on November 09, 2016, 03:41:36 PM - xJuturna - password reset via secret question.

Your account wasn't banned, it was just locked for security purposes.

Sign a message with either of the addresses here:
https://bitcointalksearch.org/topic/m.15832174
or
https://bitcointalksearch.org/topic/m.15952706.

Use the format as specified in this thread and send it to an admin.

Thank you, I sent it directly to Theymos yesterday. Hopefully I will hear some good news soon.

I noticed that you said you hadn't used it since november and it was last logged on in December.
In case that wasn't you, I have added a neutral trust rating (although I am not on DT so some members may miss it).
Once you get the account pack, shoot me a pm and I'll remove the rating for you.

Maybe one of the times I tried logging into it again to see if anything changed. Will do

jackg

copper member

Activity: 2856

Merit: 3071

https://bit.ly/387FXHi lightning theory

Quote from: Humanabstract on January 15, 2017, 11:18:37 AM

Quote from: ranochigo on January 15, 2017, 12:00:10 AM

You reset your password on November 09, 2016, 03:41:36 PM - xJuturna - password reset via secret question.

Your account wasn't banned, it was just locked for security purposes.

Sign a message with either of the addresses here:
https://bitcointalksearch.org/topic/m.15832174
or
https://bitcointalksearch.org/topic/m.15952706.

Use the format as specified in this thread and send it to an admin.

Thank you, I sent it directly to Theymos yesterday. Hopefully I will hear some good news soon.

I noticed that you said you hadn't used it since november and it was last logged on in December.
In case that wasn't you, I have added a neutral trust rating (although I am not on DT so some members may miss it).
Once you get the account pack, shoot me a pm and I'll remove the rating for you.

Humanabstract

newbie

Activity: 3

Merit: 0

Quote from: ranochigo on January 15, 2017, 12:00:10 AM

You reset your password on November 09, 2016, 03:41:36 PM - xJuturna - password reset via secret question.

Your account wasn't banned, it was just locked for security purposes.

Sign a message with either of the addresses here:
https://bitcointalksearch.org/topic/m.15832174
or
https://bitcointalksearch.org/topic/m.15952706.

Use the format as specified in this thread and send it to an admin.

Thank you, I sent it directly to Theymos yesterday. Hopefully I will hear some good news soon.

Quickseller

copper member

Activity: 2996

Merit: 2374

IIRC, the exact message that users receive when they reset their PW via the security question is something along the lines that they have been banned for security reasons.

I am not sure why, but it appears as if resetting passwords to accounts that have been locked this way has become a very low priority for the admins -- even though the issue was really caused by theymos

ranochigo

legendary

Activity: 3038

Merit: 4418

Crypto Swap Exchange

You reset your password on November 09, 2016, 03:41:36 PM - xJuturna - password reset via secret question.

Your account wasn't banned, it was just locked for security purposes.

Sign a message with either of the addresses here:
https://bitcointalksearch.org/topic/m.15832174
or
https://bitcointalksearch.org/topic/m.15952706.

Use the format as specified in this thread and send it to an admin.

btcwhiskey

member

Activity: 62

Merit: 10

So you're not getting the password reset emails when you use the password remind feature?

Humanabstract

newbie

Activity: 3

Merit: 0

I reset my PW using the secret code in the beginning of November and have since been locked out of my account with no luck getting any sort of resolution by using the email provided. I believe I was forced to change my password because I changed IP addresses / work locations; I may be wrong on that one.

If there's anyone who can help guide me in the right direction to recovering my account it would be greatly appreciated. The account name was xJuturna. Working on finding my signed message on the official post now..

Topic: Account banned for 3 months now, no replies on email. (Read 895 times)