Account Frozen Due to Suspicion of Money Laundering

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Quote from: rohang on November 19, 2023, 09:53:07 AM

Obviously a fake website,
100% sure OP didnt deposit a dollar and was 'given' the funds/account through some sort of lottery etc.

I also don't think that someone who has 74 thousand dollars in crypto assets doesn't know about a large list of fairly safe exchanges for trading, choosing such shit. And if someone is really careless about such a sum of money, then for him this amount is one that he does not mind losing.

In general, it is not clear to me on which exchange the OP was registered. I would like to see the web address of the exchange.

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Quote from: Gladitorcomeback on November 23, 2023, 11:27:44 PM

I think OP don't know how to properly report here. He just created thread and forward Gmail messages and didn't gives any proper proof. Bitmart is not a scam exchange and there is something wrong with OP. He has been scammed with phising app or he is doing all this just to create fud or want to blackmail Bitmart exchange (not sure 100%). Op need to send screenshot of bitmart site or app and should contact through customer service if he wants to solve problem otherwise this thread is useless.

You really need to stop screaming FUD and actually read the damn topic, there was no phishing, there is no blackmail so stop with the non-sense, if you don't have a clue what is happening better to just try to understand before blurting out non-sense.
Contact customer service...lol!

Quote from: holydarkness on November 20, 2023, 02:35:24 PM

I take a look at the website, it seems relatively new. It seems they've been around since April last year, Waybackmachine goes back as far as January this year.

Wonder why the domain was unreachable a few days ago, but now that is back up, yeah, deja-vu

Quote from: stompix on November 19, 2023, 08:34:18 AM

That bitmartcn domain reminds me of the series of bitmartch scams, I see the org domain is still up.

https://whois.domaintools.com/bitmartcn.net
https://whois.domaintools.com/bitmartch.org

And it seems like my other hunch was also right on target romance scams, there a lot of users mentioning these domains
https://www.smallbizgeek.co.uk/hong-kong-investment-recovery-scammer/

Quote

I was lured here by a Chinese woman called Tina.
I interacted with Lily Yang for about 2 months and we went into crypto investments

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Quote from: rohang on November 19, 2023, 09:53:07 AM

Obviously a fake website,

100% sure OP didnt deposit a dollar and was 'given' the funds/account through some sort of lottery etc.

Could be. I haven't read through every post here, but I checked to see if OP made some sort of followup post (and he didn't that I can tell).

If there's any grain of truth to this story, hopefully it wasn't that OP had $74k worth of crypto on an exchange, because that's a major mistake that nobody ought to be making these days. However, if there was ever going to be an accusation of money laundering being slung against someone, it'd probably be because they were dealing in amounts that high. Sure, $74k could be peanuts to some people....but it's not peanuts, and I don't think there's an exchange in existence that should be trusted with that high a dollar amount. Yikes.

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Quote from: CryptSafe on November 24, 2023, 09:17:00 AM

Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Going by this report, it is likely that you have been scammed, but we cannot conclude yet until we verify and know if truly your accusation holds water, as there are lots of scams out there claiming to be the real one. Such a demand from the exchange looks more scammy than we could imagine. In situations like this, what should have been demanded by the casino is likely proof or evidence of the source of income, not requesting for the OP to top up his account with 100% of what he has in his account. What if OP has any issues and is banking on the amount of money for rescues? The exchange would be expecting OP to refill again, which is not making any sense.

Amy exchange that could make such demand should not be taken seriously as they are scammers who want to ripp investors of their assets and do away with it.

Read the thread, or simply the post above. The one sending OP an email asking to deposit was quite likely not the official of bitmart, this is a classic scam attempt by imitating a "well-known" platform and pretending to be from their support team.

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Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Going by this report, it is likely that you have been scammed, but we cannot conclude yet until we verify and know if truly your accusation holds water, as there are lots of scams out there claiming to be the real one. Such a demand from the exchange looks more scammy than we could imagine. In situations like this, what should have been demanded by the casino is likely proof or evidence of the source of income, not requesting for the OP to top up his account with 100% of what he has in his account. What if OP has any issues and is banking on the amount of money for rescues? The exchange would be expecting OP to refill again, which is not making any sense.

Amy exchange that could make such demand should not be taken seriously as they are scammers who want to ripp investors of their assets and do away with it.

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Quote from: Vod on November 24, 2023, 12:34:48 AM

Quote from: Losarima on November 19, 2023, 12:03:09 AM

BitMart > inbox x
[email protected]
Nov 17 2023. 11:37 AM (2 days ago,
Dear BitMart users
Hello, your withdrawal application has been rejected by the blockchain node. Due to the International Financial Anti-Money Laundering Task Force conducting spot checks on
exchang users,
There is an abnormality in your trading account, and you are suspected of assisting or laundering money yourself. Your account -
has been temporariv frozen
After appraisal by the Ministry of Justice of the exchange, you are required to pay 100% of the account assets for verification to unfreeze the account (74089.31USDT*100%=74089.
31USDT).
After the freeze is lifted, the verified funds will also be included in your account balance. After passing the verification, you can perform normal operations such as buyina coins, sellino
coins, and withdrawina funds!
Please complete 100% verification of account assets before 24:00 on November 20. 2023 to unfreeze the account
se your accoun
will be permanently frozen
If you have any questions, please contact online customer service. I wish you a happy life. Thanks

OP - there are so many mistakes in that text; a good sign they are scamming. If you yourself are not an English speaker, you can run it through an online english spell check.

Did they give you an address to send the coins?

You are right on this one, a professional and legit platform will not use uncomprehensible and broken English, obviously, the scammer is not a native English speaker and he may have used a poor translator to translate his local language but he did not verify if the output is correct, if OP has been given an address he should post it here to expose him, we never know if the scammer is ignorant to post address where we can trace identify him.

Vod

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Quote from: Losarima on November 19, 2023, 12:03:09 AM

BitMart > inbox x
[email protected]
Nov 17 2023. 11:37 AM (2 days ago,
Dear BitMart users
Hello, your withdrawal application has been rejected by the blockchain node. Due to the International Financial Anti-Money Laundering Task Force conducting spot checks on
exchang users,
There is an abnormality in your trading account, and you are suspected of assisting or laundering money yourself. Your account -
has been temporariv frozen
After appraisal by the Ministry of Justice of the exchange, you are required to pay 100% of the account assets for verification to unfreeze the account (74089.31USDT*100%=74089.
31USDT).
After the freeze is lifted, the verified funds will also be included in your account balance. After passing the verification, you can perform normal operations such as buyina coins, sellino
coins, and withdrawina funds!
Please complete 100% verification of account assets before 24:00 on November 20. 2023 to unfreeze the account
se your accoun
will be permanently frozen
If you have any questions, please contact online customer service. I wish you a happy life. Thanks

OP - there are so many mistakes in that text; a good sign they are scamming. If you yourself are not an English speaker, you can run it through an online english spell check.

Did they give you an address to send the coins?

Gladitorcomeback

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I think OP don't know how to properly report here. He just created thread and forward Gmail messages and didn't gives any proper proof. Bitmart is not a scam exchange and there is something wrong with OP. He has been scammed with phising app or he is doing all this just to create fud or want to blackmail Bitmart exchange (not sure 100%). Op need to send screenshot of bitmart site or app and should contact through customer service if he wants to solve problem otherwise this thread is useless.

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Quote from: Aanuoluwatofunmi on November 23, 2023, 12:36:12 PM

Don't you make research about them before using such a bad reputed organization, for how long are we going to keep dabbling into things we can't get out of easily without being affected, why is it that we tend to make complain or scam accusation after we are already their victim, why can't we do the necessary right before we started, this is another lesson for someone out there to learn from, always do your own research and use the amount you can afford to loose.

Don't you read the thread before posting anything? For how long are you going to keep dabbling into things without really understanding what happens, or at least try to. Reputation of the exchange aside, the email OP got was a scam attempt from a completely different "platform".

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Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Don't you make research about them before using such a bad reputed organization, for how long are we going to keep dabbling into things we can't get out of easily without being affected, why is it that we tend to make complain or scam accusation after we are already their victim, why can't we do the necessary right before we started, this is another lesson for someone out there to learn from, always do your own research and use the amount you can afford to loose.

aioc

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Quote from: rohang on November 19, 2023, 09:53:07 AM

Obviously a fake website,

100% sure OP didnt deposit a dollar and was 'given' the funds/account through some sort of lottery etc.

I'm also sure that is the case, this is an old trick by scammers and the bottom line is for you to deposit so you can cash out your free money, I almost fell into this four or five years ago, and glad that I was warned that it's a fake site, so we have to warn people because it keeps coming back because there will always new investors, or new gamblers if its a casino, in this case, its an exchange.
OP has lost nothing so he should just ignore it and warn others about this scheme and he should thank himself for posting it here first before taking action.

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Quote from: holydarkness on November 20, 2023, 02:35:24 PM

OP, I'm glad you heed my suggestion and created a new thread for your case. As many mentioned here, strengthened by the quoted email from the "representative" it's very likely a fake website.

Not that it is like a scam, it is evident from the email that OP as been scammed if he send the scammers any money. That is not from BitMart but from scammers.

holydarkness

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OP, I'm glad you heed my suggestion and created a new thread for your case. As many mentioned here, strengthened by the quoted email from the "representative" it's very likely a fake website. My previous advise stood still: refrain from sending any fund, a legitimate KYC, even at a SoW level, will not ask for a re-deposit.

I take a look at the website, it seems relatively new. It seems they've been around since April last year, Waybackmachine goes back as far as January this year. Someone on twitter seemed have a report on this, but I can't check it as the device I'm currently using to type this post don't have a twitter, nor logged into my twitter and the content is "protected" by a sign-up wall.

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Quote from: Losarima on November 19, 2023, 12:03:09 AM

BitMart > inbox x
[email protected]
Nov 17 2023. 11:37 AM (2 days ago,
Dear BitMart users
Hello, your withdrawal application has been rejected by the blockchain node. Due to the International Financial Anti-Money Laundering Task Force conducting spot checks on
exchang users,
There is an abnormality in your trading account, and you are suspected of assisting or laundering money yourself. Your account -
has been temporariv frozen
After appraisal by the Ministry of Justice of the exchange, you are required to pay 100% of the account assets for verification to unfreeze the account (74089.31USDT*100%=74089.
31USDT).
After the freeze is lifted, the verified funds will also be included in your account balance. After passing the verification, you can perform normal operations such as buyina coins, sellino
coins, and withdrawina funds!
Please complete 100% verification of account assets before 24:00 on November 20. 2023 to unfreeze the account
se your accoun
will be permanently frozen
If you have any questions, please contact online customer service. I wish you a happy life. Thanks

"After appraisal by the Ministry of Justice of the exchange" WTF is that? It's a joke? It's obviously a scam, there is no "Ministry of Justice" at any exchange(only into governments). In addition the email address is an obvious fake one. Bitmart domain is bitmart.com not bitmartcn.net.
But if they don't provide a Bitcoin address to send the funds, it means they are in control of your account. It could be hackers quietly operating onto the legit exchange, or more likely a phishing website. What URL are you using to access the exchange precisely?

rohang

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Obviously a fake website,

100% sure OP didnt deposit a dollar and was 'given' the funds/account through some sort of lottery etc.

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Quote from: stompix on November 19, 2023, 08:34:18 AM

Quote from: Marvelman on November 19, 2023, 07:03:33 AM

Losarima, be very careful! This email isn't from the real BitMart exchange, no matter what it says. Take a good look at where it's coming from - that domain is 100% fake. This is probably some phishing scam tryna steal your money, and it has nothin' to do with the actual BitMart and don't go clicking on anything! Just delete it.

It's not a phishing scam, read what OP has said.
He went to the website, tried to withdraw and the got his account frozen, how could some phishing scammers know about that?

What really happened is that OP never went to the real website, he probably has fallen for a scam advert, a ponzi or maybe even the same romantic scam on Instagram, deposited money on this fake website, saw them increasing by the day, and decided to withdraw, that's when the scammer demanded more money.

Yeah, I said it was probably a phishing scam, but there's likely a better name for this shady trick. My guess is the OP somehow got lured by a fake email or something that brought him to a site posing as BitMart. On this fake site he saw a crazy high account balance - too good to be true! When he tried taking some of the money out, he got this bogus excuse and request to deposit funds first.

It's a pretty sneaky trap. They lure you in with promises of easy money then try to get you to deposit real cash before you can withdrawal your fake funds. Oldest trick in the book! But yeah, not sure the best name for this type of scam scheme.

Quote from: stompix on November 19, 2023, 08:34:18 AM

So no, right now OP has no money whatsoever, just some shiny numbers on some website.

Right!

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Quote from: Marvelman on November 19, 2023, 07:03:33 AM

Losarima, be very careful! This email isn't from the real BitMart exchange, no matter what it says. Take a good look at where it's coming from - that domain is 100% fake. This is probably some phishing scam tryna steal your money, and it has nothin' to do with the actual BitMart and don't go clicking on anything! Just delete it.

It's not a phishing scam, read what OP has said.
He went to the website, tried to withdraw and the got his account frozen, how could some phishing scammers know about that?

What really happened is that OP never went to the real website, he probably has fallen for a scam advert, a ponzi or maybe even the same romantic scam on Instagram, deposited money on this fake website, saw them increasing by the day, and decided to withdraw, that's when the scammer demanded more money.

So no, right now OP has no money whatsoever, just some shiny numbers on some website.

That bitmartcn domain reminds me of the series of bitmartch scams, I see the org domain is still up.

Quote from: Losarima on November 19, 2023, 12:03:09 AM

After appraisal by the Ministry of Justice of the exchange, you are required to pay 100% of the account assets for verification to unfreeze the account (74089.31USDT*100%=74089.31USDT).

And honestly, you though even for a second this is real?

Not that is going to help you in any case but it might help others from falling for this scam, how did it start in the fist place, I mean why did you deposit on this website, and second, how much was your initial deposit?

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Quote from: hugeblack on November 19, 2023, 05:36:46 AM

Quote from: Losarima on November 19, 2023, 12:03:09 AM

BitMart > inbox x
[email protected]
Nov 17 2023. 11:37 AM (2 days ago,
Dear BitMart users

I do not believe that the user deposited this amount, but he may have earned it from them either by doubling his money or someone sent him a request to join, and since they asked him to deposit it, it is most likely a scam using phishing links with a large balance.

Code:

bitmartcn.net domain name not working

It is a scam, if you have not deposited any money, do not send them.

Yes I agree I have seen this happen so many times here, it used to be on casino where they made you to win huge amount and before you cash out that you need to verify your address by depositing and now lately they shifted to exchange because of the bull run, this scheme is so used up but it never seem to get old its a classic one, if you are not aware of this like OP its easy to fall to this.

OP needs to confirm if he really deposited that $74k if he does I feel sorry for him if he did not, thank yourself for posting it here so you are guided if this is a scam or not, its 100% scam, be sure to tell your friends about this scheme, although I doubt if this scheme will not be posted here again.

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Quote from: Losarima on November 19, 2023, 12:03:09 AM

BitMart > inbox x
[email protected]
/.../

Losarima, be very careful! This email isn't from the real BitMart exchange, no matter what it says. Take a good look at where it's coming from - that domain is 100% fake. This is probably some phishing scam tryna steal your money, and it has nothin' to do with the actual BitMart and don't go clicking on anything! Just delete it. For real be super careful with stuff like this. People out there tryna scam others by pretending to be legit companies. But if you pay attention, you can usually spot the fakers. Like in this case, the address is clearly bogus. Real BitMart would never send something from a made-up domain.

Quote from: Jating on November 19, 2023, 04:01:28 AM

Damn, that's the classic scam trick, in any case this is very similar to, [SCAM REPORT] Bitmart.com SCAM, stolen over $100k.

Read what OP posted later. This is not about real BitMart exchange but a phishing scam.

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Quote from: Losarima on November 19, 2023, 12:03:09 AM

-snip-
There is an abnormality in your trading account, and you are suspected of assisting or laundering money yourself. Your account -
has been temporariv frozen
After appraisal by the Ministry of Justice of the exchange, you are required to pay 100% of the account assets for verification to unfreeze the account (74089.31USDT*100%=74089.
31USDT).
After the freeze is lifted, the verified funds will also be included in your account balance. After passing the verification, you can perform normal operations such as buyina coins, sellino
coins, and withdrawina funds!
Please complete 100% verification of account assets before 24:00 on November 20. 2023 to unfreeze the account
se your accoun
will be permanently frozen

The way the email was written was very non-standard, reflecting that it was not from a professional service.

Quote from: hugeblack on November 19, 2023, 05:36:46 AM

I do not believe that the user deposited this amount,

That's what I'm curious about, the OP hasn't detailed how he deposited the $74k. The first clue based on the email address came, clearly the OP was dealing with not an official exchange.

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Quote from: Losarima on November 19, 2023, 12:03:09 AM

BitMart > inbox x
[email protected]
Nov 17 2023. 11:37 AM (2 days ago,
Dear BitMart users

I do not believe that the user deposited this amount, but he may have earned it from them either by doubling his money or someone sent him a request to join, and since they asked him to deposit it, it is most likely a scam using phishing links with a large balance.

Code:

bitmartcn.net domain name not working

It is a scam, if you have not deposited any money, do not send them.

Jating

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Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Damn, that's the classic scam trick, in any case this is very similar to, [SCAM REPORT] Bitmart.com SCAM, stolen over $100k.

In any case, not bursting the bubble to the OP, but I doubt that you can get back your money from this scam site or if you fall for a phishing sites. And as per trustpilot, https://www.trustpilot.com/review/www.bitmart.com, they don't have a good review.

Just interesting though if you can show us the screenshot of the website so that we can warm others as well.

acroman08

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Quote from: Losarima on November 19, 2023, 12:03:09 AM

-snip

according to this article from bitmart.com, the email address listed below are their only official email addresses

from the looks of it, you really got phished. also, would you mind sharing a screenshot of the website where you made your deposit? also, the fact that they are asking you to deposit more money in order to "verify" your account shows that they are a scam.

Quote from: https://support.bitmart.com/hc/en-us/articles/360042488194-Reminder-Stay-Vigilant-for-Fraudulent-Activities-and-Phishing-Websites#:~:text=service%40bitmart.com

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

Losarima

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BitMart > inbox x
[email protected]
Nov 17 2023. 11:37 AM (2 days ago,
Dear BitMart users
Hello, your withdrawal application has been rejected by the blockchain node. Due to the International Financial Anti-Money Laundering Task Force conducting spot checks on
exchang users,
There is an abnormality in your trading account, and you are suspected of assisting or laundering money yourself. Your account -
has been temporariv frozen
After appraisal by the Ministry of Justice of the exchange, you are required to pay 100% of the account assets for verification to unfreeze the account (74089.31USDT*100%=74089.
31USDT).
After the freeze is lifted, the verified funds will also be included in your account balance. After passing the verification, you can perform normal operations such as buyina coins, sellino
coins, and withdrawina funds!
Please complete 100% verification of account assets before 24:00 on November 20. 2023 to unfreeze the account
se your accoun
will be permanently frozen
If you have any questions, please contact online customer service. I wish you a happy life. Thanks

royalfestus

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Quote from: Oshosondy on November 18, 2023, 12:14:47 PM

The exchange is telling you to deposit more coins? That is not likely BitMart because BitMart is not a scam exchange and only scammers can do this. I think you are using a fake exchange. What is the URL link to the fake exchange that you are talking about?

Although I am not a user of Bitmart, this accusation seems absurd to me because the exchange one of the top exchanges. It would be preferable if you provided a screenshot or other proof of the message

pilosopotasyo

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USDT 74k frozen I will be in a dilemma if I have that amount locked and I will have posted every piece of evidence, screenshots and I will try to be online to wait for answers and recommendation, I hope OP will shed light here, so many questions and we are all waiting for a clear answer from OP

FinneysTrueVision

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BitMart lists some really obscure memecoins and shitcoins with volume that seems too high to be realistic. Maybe they aren't the most reputable exchange but asking for money to verify your account just doesn't seem like something that occurs even on the most shady exchanges. It could be that this is a phishing attempt. It would be helpful if you posted screenshots of these emails and conversations with customer support so we can get a better understanding of this situation.

BitMaxz

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Block halving is coming.

Can you share with us more information on how you deposited the $74k amount to your Bitmart account or where it came from?

After a bit of research, you can buy BTC using Paypal through Paxful I think you might be dealing with someone outside Bitmart and this guy paid you through PayPal now this guy triggered the chargeback of the paid amount to you, and then after you tried to withdraw $4k. That is why BitMart asks you to deposit an equivalent amount to be able to withdraw.

Or possibly if you use a bank to deposit maybe the bank made a chargeback?

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Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

How did you try to contact their customer support? Through the live chat of the exchange, through mail or through social medias accounts? You should look carefully at the email address which sent that email and check if it's the real one because only scammers would ask money to unfreeze an account, no matter the reason why it has been locked. Many scammers impersonate exchange customer support on social networks, especially on Twitter and Telegram and steal money from desperate users trying to fix their issue.

JeromeTash

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I have a high suspicion that OP got fucked by a phishing/cone site, that is if his story is even true.

Similar cases of scam sites asking for a deposit to verifying the account before withdrawing are quite common and the problem is OP isn't even helping to share more details regarding the issue.

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As other members have pointed out, you are, most likely, not dealing with the real bitmart exchange but dealing with a fake one. Now they are trying to milk you dry. So don't send them anything.

You already posted on someone else's thread who has a similar problem to yours, but as you can see, after freezing his account they didn't ask him to deposit more money but to submit his documents.

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This whole situation just seems off though and I'd be really wary of sending them any money at this point, until you get some solid answers. With any luck, this is just a misunderstanding that can get cleared up. But those alarm bells going off in your head are there for a reason.

Have you tried contacting their customer service again? Maybe you could get them to explain why they're demanding such a deposit.

The Cryptovator

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I can believe Bitmart would freeze your funds for some reason. But I don't believe they asked to make a new deposit for the same amount that you are holding on your account. Most probably, you have been using scam sites or phishing sites. Just tell us how you got this 74K on your account. Was it something like a deposit bonus? If so, then it's a clear scam. More importantly, you should share which website you have been using and deposit proof as well. So we may give you a clear idea.

decodx

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Quote from: Losarima on November 18, 2023, 12:12:16 PM

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

By the looks of it, you are obviously not dealing with the real BitMart (bitmart.com) exchange, or it's some form of phishing attack. Hold off on any impulsive actions, like sending them money, until you figure out what's going on.

Can you share more information, such as a screenshot or the full email message? You can redact sensitive personal information. What exactly is the url address of the exchange in question?

Gladitorcomeback

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Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Well OP, have you contacted the customer support of bitmart? I believe there is something wrong in your case. This email couldn't be official one. You are using fake/phising exchange or your exchange data ha been leaked. I am using bitmart for two years and doesn't face any issue so far. Could you kindly gives some more details so that we check briefly what is real issue.

Kindly update these details:

Which app/sites you using for bitmart access?
Your withdraw frozen screenshot?
Email address you received and also email screenshot if possible?

I asked your problem in Bitmart official telegram and admin ask for live chat support

cabron

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You can't made this up lol
You're saying you need to send 74k more in order to withdraw the 4k?

Thats the worse scam we'll ever see here but that can't be the right exchange. Bitmart have been operating since time, they can't be this bold to scam someone. Show us more of the information and why do you think they suspect you of laundering?

Oshosondy

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Quote from: dimonstration on November 18, 2023, 12:18:40 PM

Can you share screenshot of the conversation with the support as proof? I knew Bitmart is not a huge exchange but they exist few years ago which means they are not the typical blatant scammer exchange.

We first need the site URL for us to know if it is BitMart or not. I guess it is not BitMart. If it is BitMart, then we can ask for the proof.

BitMart can not be referred to a small exchange because it is a huge exchange and presently rated the 20th on Coingecko: https://www.coingecko.com/en/exchanges

BitMart also has a huge 24 hours trading volume.

robelneo

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Quote from: Oshosondy on November 18, 2023, 12:14:47 PM

The exchange is telling you to deposit more coins? That is not likely BitMart because BitMart is not a scam exchange and only scammers can do this. I think you are using a fake exchange. What is the URL link to the fake exchange that you are talking about?

I also believe that he is on a fake BitMart or he is not really referring to the right Bitmart site because BitMart has a good trust rating on Coingecko
Trust Score: 8,
This is the official BitMark site https://www.bitmart.com/ please post the Bitmart site you mentioned where they are asking you to deposit more for us to check.

https://www.coingecko.com/en/exchanges/bitmart

I support @dimonstration request to post the screenshot or might as well follow the right format to avoid further confusion

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

dimonstration

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Dimon6969

Quote from: Losarima on November 18, 2023, 12:12:16 PM

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Can you share screenshot of the conversation with the support as proof? I knew Bitmart is not a huge exchange but they exist few years ago which means they are not the typical blatant scammer exchange.

I’m curious what’s their reason behind their accusations because they will surely hold an evidence before they freeze your account. They probably share you with that when they ask you to deposit that amount. But ofc don’t deposit more because this not the right way on handling money laundering accusations. They can just simply ask for the source of income instead of depositing same amount of money on exchange.

Oshosondy

legendary

Activity: 1414

Merit: 1118

...gambling responsibly. Do not be addicted.

The exchange is telling you to deposit more coins? That is not likely BitMart because BitMart is not a scam exchange and only scammers can do this. I think you are using a fake exchange. What is the URL link to the fake exchange that you are talking about?

Losarima

newbie

Activity: 3

Merit: 0

My account with Bitmart amounting USDT 74k was frozen due to suspicion of money laundering.
I was trying to withdraw $4k and the withdrawal was rejected. Then I received
an email from customer support that my account was suspected for money
laundering.

I was given 72 hrs. to deposit a 100% equivalent of my assets ($74K) to verify my account
which is obviously a scam. Instead of asking me to provide proof of source of income, they
want me to add more money.

Topic: Account Frozen Due to Suspicion of Money Laundering (Read 357 times)