Theymos or another Mod needs to chime in here.
Recovery procedure: https://bitcointalksearch.org/topic/recovering-hacked-accounts-or-accounts-with-lost-passwords-497545 Very easy to find by the way.
Recovering hacked accounts or accounts with lost passwords
March 02, 2014, 08:45:09 PM
#1
If you use any sort of Google email service, then the password recovery email will go to your spam folder.
If you want us to recover a hacked/lost account, you need to prove that you own it. Typically, the only acceptable method of proving ownership is by signing a message (including current date and desired new email address) using a Bitcoin address or PGP key associated with the account. A Bitcoin address or PGP key is associated with the account only if the account posted the key/address, sent it in a PM, or if it is still listed in the account's profile.
I very rarely recover accounts if you can't prove ownership as described above. There are alternative ways of proving ownership, but they take too much time. If I point you to this thread, you can't prove ownership properly, and then I ignore your future PMs, this means that I'm not going to recover your account. Create a new one.
Send one PM to either me (theymos) or Cyrus. When sending a PM, use a template like this:
Quote
-----BEGIN BITCOIN SIGNED MESSAGE-----
My account
-----BEGIN SIGNATURE-----
-----END BITCOIN SIGNED MESSAGE-----
Here is the unedited post where I posted that address: ...
OR
I sent that address to someone in a PM with PM ID#...
All required info must be in one PM.
Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.