Topic: account hacked - I locked it, but now what? (Read 311 times)

I'll PM you.

Not without a signed message or some other fairly watertight and verifiable proof.

Can you unlock please? Thank you!

I have not. I do have extensive documentation of using the account, all the emails I received from it, and the emails about someone hacking my account. However, I never used a wallet in the forums. Hopefully it can at least get unlocked and I can try to figure it out from there.

Ohh that,s sad but this is the only we have to prove your ownership. Did you participated in any bounties or entered your ETH address in public this maybe helpful too,if you can sign in message from that address.

Good luck!

I have never used a bitcoin address on this forum though.. that's the problem. If it can get unlocked, I think I can get the rest of it figured out.

I don't think you will get access to that account until theymos or cyrus will do it for you,for that you need to prove that ownership of owner that account.So you need to sign in the message from that bitcoin address you have used it before and send it in the PM.

For more info please refer this thread Recovering hacked accounts or accounts with lost passwords

That might actually help - can you unlock it for me? I can PM you if needed on how/why it would help (don't want to post it publicly).

Pretty much the only way is with a signed message. I can unlock the account but not restore access of it to you if you don't already have access to it. Only theymos and cyrus can do that but good luck with that with or without a signed message.

Signed message only works if I've used a BTC wallet somewhere publicly before, or am I misunderstanding it?

Aside from resting the account, is there a way to get it unlocked?

IMO, sign message the only one way to prove it.
Honestly I'm also difficult to find another option to prove someone's ownership address

Any other options to prove ownership if I never had any BTC wallet associated with the account?

What are the options if I never had a bitcoin address associated with the account? I'm seeing 100's of accounts hacked all of a sudden by the way.. I think an issue with the forum. But separately, would love to get the account reset somehow or at the very least unlocked?

This is what you need to do, it is REQUIRED for account recovery. Email addresses are not considered proof.

Well, proving is easy, I can respond via the original email address that the hacker just changed and I have the forum alert email (that was sent to that email address) as proof as well. I locked the account via the link in that email. The question is, who do I reach out to for help?

If you can't do as the post above requires, you may be out of luck for recovery. You have to prove you own that account, it is up to you to do so and the how/what is in the above post.

I never had a bitcoin address associated with the account. However, I was very active in the community for years.


Yes, that I know. I made this one with a different email address.


Any other suggestions/advice?

From: https://bitcointalksearch.org/topic/recovering-hacked-accounts-or-accounts-with-lost-passwords-497545


theymos
Administrator
Legendary
*


Activity: 3080
Merit: 3265


View Profile Personal Message (Offline)
   
   
Recovering hacked accounts or accounts with lost passwords
March 02, 2014, 08:45:09 PM
   
 +Merit  #1
If you use any sort of Google email service, then the password recovery email will go to your spam folder.

If you want us to recover a hacked/lost account, you need to prove that you own it. Typically, the only acceptable method of proving ownership is by signing a message (including current date and desired new email address) using a Bitcoin address or PGP key associated with the account. A Bitcoin address or PGP key is associated with the account only if the account posted the key/address, sent it in a PM, or if it is still listed in the account's profile.

I very rarely recover accounts if you can't prove ownership as described above. There are alternative ways of proving ownership, but they take too much time. If I point you to this thread, you can't prove ownership properly, and then I ignore your future PMs, this means that I'm not going to recover your account. Create a new one.

Send one PM to Cyrus. If Cyrus doesn't respond after two weeks, you can try sending a PM to me instead. When sending a PM, use a template like this:

Quote
-----BEGIN BITCOIN SIGNED MESSAGE-----
My account has been hacked/lost. Please reset the email to . The current date is .
-----BEGIN SIGNATURE-----


-----END BITCOIN SIGNED MESSAGE-----

Here is the unedited post where I posted that address: ...
OR
I sent that address to someone in a PM with PM ID#...

All required info must be in one PM.

Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.

I instantly locked the account, but can't reset the password now since the account is very old and doesn't have a security question set up. I pm-ed the mod's but didn't get a response. Any ideas? Seems like thousands of accounts were recently hacked someone - seems like the site itself might have been hacked? I didn't use this password on any other site.