Account Locked | Bitcointalksearch.org

logfiles

copper member

Activity: 2114

Merit: 1794

Top Crypto Casino

Quote from: dkbit98 on August 03, 2019, 09:27:11 AM

I think that good idea is to have your BTC address staked on forum,
in case something like this happen, you can always have this as a proof

Yeah, it's good to have one staked. It makes the whole process of proof of account ownership much easier but in case OP didn't stake any address, he should not lose hope. He should just send an account recovery request using the original email used to register the account stating reasons on how he lost access to his account. He could still be helped.

dkbit98

legendary

Activity: 2212

Merit: 7064

I think that good idea is to have your BTC address staked on forum,
in case something like this happen, you can always have this as a proof

DdmrDdmr

legendary

Activity: 2338

Merit: 10802

There are lies, damned lies and statistics. MTwain

Quote from: BitcoinGirl.Club on August 03, 2019, 07:51:53 AM

<…>With OP I suspect this is exactly what happened. He had his Secret Question active and he used it to recover his password and that triggered to lock his account. <…>

That seems to be it. Looking over the Seclog there is an entry for the OP’s alt locked account that states:

Quote

• Today at 08:42:30 AM - sehoon - password reset via secret question

If you want to remove the secret password feature once you restore your account you need to delete the content of both the question and answer (see [Solved]:Removing Secret Question already with an answer).

Eraldo Coil

member

Activity: 448

Merit: 10

Quote from: BitcoinGirl.Club on August 03, 2019, 07:51:53 AM

We have a Secret Question section in the account setting page.

But it is always advised not to set anything. This is a useless feature because if you try to recover your password using Secret Question then the system locks the account. I think theymos changed it for some reason.

With OP I suspect this is exactly what happened. He had his Secret Question active and he used it to recover his password and that triggered to lock his account.

Anyway, you can try this too:

Quote from: https://bitcointalksearch.org/topic/recovering-hackedlost-accounts-5089777

Try using the email password reset. Check that the email isn't ending up in your spam folder. If that doesn't work, email [email protected], ideally from the account's email address. Include your username. A signature will likely be required (see below).

Thanks. I am into that now. I also read the obsolete but didn't know what is the meaning of obsolete since I have poor vocabs haha

BitcoinGirl.Club

legendary

Activity: 2800

Merit: 2736

Farewell LEO: o_e_l_e_o

We have a Secret Question section in the account setting page.

But it is always advised not to set anything. This is a useless feature because if you try to recover your password using Secret Question then the system locks the account. I think theymos changed it for some reason.

With OP I suspect this is exactly what happened. He had his Secret Question active and he used it to recover his password and that triggered to lock his account.

Anyway, you can try this too:

Quote from: https://bitcointalksearch.org/topic/recovering-hackedlost-accounts-5089777

Try using the email password reset. Check that the email isn't ending up in your spam folder. If that doesn't work, email [email protected], ideally from the account's email address. Include your username. A signature will likely be required (see below).

Eraldo Coil

member

Activity: 448

Merit: 10

Quote from: Murat on August 03, 2019, 04:21:29 AM

Quote from: Pffrt on August 03, 2019, 04:18:00 AM

As far as I know, sometimes, your account may also get locked if you change password numerous times, it's an automatic process, if the bot identify your activities as suspicious, your account may get locked.

Didn't heard about that automatic process. But when a user changes their password they get an email saying ''if you didn't change your password you can lock your account by clicking this link.''

I think OP clicked that link accidentally or he used an open-source email like yopmail where anyone can visit and click that link.

I think it is just an automatic process. I don't remember clicking that "if you didn't change your password you can lock your account by clicking this link." Since I was intentionally changing my password because I forgot it.

Eraldo Coil

member

Activity: 448

Merit: 10

Quote from: Bitcoin_Arena on August 03, 2019, 04:13:33 AM

Are u sure no body else has access to your email address?
Because whenever you change the password a link to lock your account is sent to the original email used for registration in case someone else changed the password.

Yes I am sure of it. I made steps in order to protect my account. No one knows anything my verification stuff.

Murat

hero member

Activity: 2156

Merit: 711

Telegram @tokensfund

Quote from: Pffrt on August 03, 2019, 04:18:00 AM

As far as I know, sometimes, your account may also get locked if you change password numerous times, it's an automatic process, if the bot identify your activities as suspicious, your account may get locked.

Didn't heard about that automatic process. But when a user changes their password they get an email saying ''if you didn't change your password you can lock your account by clicking this link.''

I think OP clicked that link accidentally or he used an open-source email like yopmail where anyone can visit and click that link.

Pffrt

sr. member

Activity: 1372

Merit: 322

Quote from: Bitcoin_Arena on August 03, 2019, 04:13:33 AM

Are u sure no body else has access to your email address?
Because whenever you change the password a link to lock your account is sent to the original email used for registration in case someone else changed the password.

As far as I know, sometimes, your account may also get locked if you change password numerous times, it's an automatic process, if the bot identify your activities as suspicious, your account may get locked.

Bitcoin_Arena

copper member

Activity: 2114

Merit: 1814

฿itcoin for all, All for ฿itcoin.

Are u sure no body else has access to your email address?
Because whenever you change the password a link to lock your account is sent to the original email used for registration in case someone else changed the password.

Murat

hero member

Activity: 2156

Merit: 711

Telegram @tokensfund

Quote from: Eraldo Coil on August 03, 2019, 03:49:40 AM

Right now, I sent an email to: [email protected] but they haven't replied.

It's not an instant process. My account was locked too but they unlocked it after verifying everything. Be patient for the moment & also sending multiple emails won't help. the only thing you can do is wait patiently.

Pffrt

sr. member

Activity: 1372

Merit: 322

If you can prove you are the owner of the account, team will unlock the account. It will take some times because the queue is full of more works I think. Don't worry, you will get your account back.

Eraldo Coil

member

Activity: 448

Merit: 10

Good Morning,
My account sehoon (https://bitcointalksearch.org/user/sehoon-1102463) got locked for security reasons after I changed my password. It didn't get hacked. Right now, I sent an email to: [email protected] but they haven't replied.

P.S. I forgot my password and tried to log in several times. And I came to the conclusion that I should just change my password using my e-mail and secret question.

Topic: Account Locked (Read 197 times)