When I say strange I mean very disturbing.
Even if your password was just "password" they still need 2FA to get in.
I use BTC-E myself so am abit concerned...
The only thing I can think of is someone emailed them and said you lost your google 2FA please unlink it.
But then you would hope they would check the email address against the ones in their system, unless it was very very close
like an "I" (capital I) instead of "l" (lowercase l)
can't think of anything other than that..... hmmm
I'm sure ya will, but what ever the outcome please let us know what is happening !!
I logged in 6 hours ago to my BTC-e account and all was well. I tried 3.30a.m (U.k time) and got the message "Your account was locked due to 2FA unlinking" "For unlinking you have to contact support"..
I didn't unlink, so I think my account is being hacked!
I can't log in to BTC-e support - my password does not work!
I still have google 2FA on my phone and always use it to log in - obviously someone has tried to disable it!
I have raised a ticket at "https://support.btc-e.com/" - and it says someone will get back to me within 78 hours ?
How long does it take for them to "unlink" the 2FA support on my account? Is it less than 72 hours?
??
I have a lot of money in the account... any advice please cos I can't afford to lose my bitcoins?
I didn't unlink, so I think my account is being hacked!
I can't log in to BTC-e support - my password does not work!
I still have google 2FA on my phone and always use it to log in - obviously someone has tried to disable it!
I have raised a ticket at "https://support.btc-e.com/" - and it says someone will get back to me within 78 hours ?
How long does it take for them to "unlink" the 2FA support on my account? Is it less than 72 hours?
??I have a lot of money in the account... any advice please cos I can't afford to lose my bitcoins?
