I have a small holding, but I am still angry. I'm in England.
As someone who is quite pro ID, I don't even mind concepts such as ID cards.
But I'm furious at this companies extreme arrogance and clear shortsightedness, if not clearly criminal intent, the tone as much as the content. It doesn't say "our hands are tied", but instead "your clearly up to no good, how dare you", how dare they.
Dear Bitstamp customer,
This is your Final Notice. We have determined that despite you being notified of our change in Bitstamp's Verification Policy more than a year ago on 4th September 2013 and despite our repeated entreaties and warnings to you, you have not yet verified your Bistamp account, resulting in our having to suspend your activity.
Please be advised: We cannot allow unverified customers to trade or do any business whatsoever at Bitstamp, as doing so would violate our AML and KYC policies. See:
https://www.bitstamp.net/aml-policy/As you are holding a balance with Bitstamp, we kindly ask you to verify your account within 28 days of receiving this notification.
If you do not do so, you will have breached our Agreement and failed to remedy your breach. This will automatically result in the following: your account will be terminated, you will lose access rig hts, and you will no longer be considered a Bitstamp customer.
Any remaining balance in your account will be subject to immediate seizure by and forfeiture to regulatory authorities.
Please take these simple verification steps immediately. You can verify your Bitstamp account here:
https://www.bitstamp.net/account/verify/ or contact our support at
[email protected]Best regards,
Bitstamp Team
I will not send BitStamp authenticating, and/or legal documents, by post or other means, who will have the opportunity regardless of policy to copy, sell, store or lose these documents.
It should be obvious that Bitcoin Exchanges tend to disappear abruptly, become the victims of theft internally, bankrupt themselves inexplicably while making large profits, or similar, and that I cannot trust BitStamp, regardless of the differences to other companies.
I have never been offered any less dangerous means of identifying myself.
I consider, regardless of the legal position, effectively abruptly freezing my account when I was unable to move my coins to another exchange and now threatening loss of my coins if I do not perform this clearly dangerous act, to be an unreasonable threat and theft of my property, and take particular offence at the tone of this email given that I have wished to take my custom elsewhere for a significant amount of time and would have done so immediately on BitStamps abrupt change of policy if BitStamp had not prevented me doing so.
I feel forced to make a complaint officially, regardless of it I can report this as an incident to the authorities.
Edit: I have not been able to withdraw my funds for some time before this notice.
Also, it is not just a matter of pride, all the companies in this industry, as I've described above, are so criminal that sending copies of authenticating documents puts me in an unacceptable level of identity theft, likely costing much more to deal with then the value in the account in stress.