We Host. You Profit.
160 kilowatts Available Now for Hosting
BitcoinRack is an American hosting and colocation company located and operated in Texas. From direct ASIC wholesale pricing to strategic energy partners, our clients mine cryptocurrency at the lowest possible cost. We specialize in high-density crypto mining deployments, and provide high quality services for our customers of all sizes, large and small.
Since 2014, our team has been designing, building, and managing large scale mining facilities for clients ranging from 45 kVA to 20 MW. This, coupled with over 19 years of network security engineering experience and data center design for fortune 500 companies, has given us a strong competitive advantage. In 2017, we decided to take this knowledge and build our own facilities in order to provide a reliable, safe, and ethical hosting and colocation service.
We heavily invest in the designs of our facilities. Our electrical, thermal, and network engineers ensure reliable power, effective cooling, and efficient hashing with little to no dropped packets. In addition, all of our systems are fully automated to constantly check the health of your miner and ensure they are experiencing the least amount of downtime.
We offer 24/7 security with multi-tiered locks, motion detectors, and cameras. Furthermore, we fully insure the property of other's in each of our facilities. At no extra cost, this protection comes standard with all our offered plans. Your miners are covered with the full cost of replacement should any of the following unlikely events occur: including but not limited to - fire, theft, and vandalism.
Maintenance is included at no extra charge for all of our plans. Warranty and repair fulfillment is covered under our half year and full year plans. If your miner fails, we will diagnose the issue for free. If the miner is still under manufacturer warranty, we will handle the warranty fulfillment on your behalf at no charge. If the miner is no longer under manufacturer warranty, our in-house technicians can make the repairs for you. You will only be liable for the cost of replacement parts.
If you are looking to make a new purchase of hardware, or just looking to move hardware you already own for hosting, BitcoinRack is the right choice for you.
The performance of our services are guaranteed by our written contracts, our insurance through a reputable company, and our experienced personnel.
Below is our pricing table for services. We have no hidden fees. The price per kW includes everything listed below.
Below are images from our proof of concept location that has 160 kilowatts currently available. Some of the pictures show the fully automated systems being added that will replace the current non-automated systems. Deployment time is 24-48 hours upon receiving miners.
FAQ:
Q: How can you provide such low prices?
A: We always optimize our locations and equipment with economies of scale, and pass the savings to our customers with lower prices
Q: Where are your mining locations?
A: Houston, Texas. We have several facilities under construction in East Texas.
Q: Can we meet you?
A: Yes! We can set up a meeting and tour of one of our locations.
Q: What type of miners do you support?
A: All ASIC miners and most GPU rigs.
Q: Will my miners rust at your locations?
A: No, we provide adequate and proprietary climate controls to prevent this common issue.
Q: What forms of payment do you accept?
A: At this time we accept check and wire payments. We are working on implementing a crypto payment option in the near future.
Q: What term plans do you offer?
A: We offer month-to-month, 6 month prepaid, and 12 month prepaid.
Q: Is there a risk of prepaying? If a facility disaster happens, do I get my money back for services not delivered?
A: That risk is covered by our insurance. In addition to coverage of the full cost of replacement of your miners, our insurance policy covers lost revenues. Therefore the amount of service not delivered will also be refunded.
Q: Am I responsible for shipping charges to and from your facility?
A: Yes, however when your contract term is over, we will handle packing (and palletization if needed) at no charge.
Q: Is maintenance and power included in the contract price?
A: Yes, the price per kW per month includes everything.
Q: How do you handle outages?
A: If an outage more than 4 hours is due from a failure out of our control (utility company, etc.), we will extend your term by the respectful amount. If an outage is due from facility upgrades, we will extend your term by the full amount.
Q: How long and often are your facility upgrade outages?
A: Most of our facilities rarely require upgrades. When they do, outages have never been more than 24 hours. This full amount would be credited as an extension to your term.
Q: Do you have access to our crypto?
A: Absolutely not. Your mining pool of choice/payout address is programmed to your miners to hash only directly to you.
Q: Am I able to speak to support at any time?
A: Emails are usually answered within 8 hours any day of the week. Support is available for call from 9AM – 5PM (CT) any day of the week. In the near future, calls will be available 24/7.
If you are interested in our services or have any questions, please contact us through Bitcointalk or in this thread. Our CEO Nick, or CTO Martin, will respond shortly.
You may also contact our sales team at https://www.bitcoinrack.com/contact.
