Topic: [ANN Coinabul] Normal transaction processing resumes (Read 1138 times)
A remeber Coinabul from a long time ago and made a trade on January the 29th before reading their latest reviews on this forum. They haven't sent the item, nor sent me a tracking code nor replied to any of my emails since making the order. Coinabul should be branded a scammer on this forum IMO.
I still didn't get my refund...
Any chance you can provide an update for customers who have placed orders early this month that are still "Processing" now two weeks later?
The customer service form on your site has so far provided no repsonse as far as I can tell. It'd be nice to break the silence here.
The customer service form on your site has so far provided no repsonse as far as I can tell. It'd be nice to break the silence here.
Hi all,
You may have noticed our systems kicking into high safety mode over the last 48 hours as market price, exchange, and Bitcoin network instability steadily increased and started to disrupt our ability to process transactions. All systems are now operating normally, with some significant changes made on our backend.
We've adjusted the internal pricing algorithms we use to account for multiple exchanges failing and/or having extreme discrepencies, and market prices completely failing. I myself started to make some updates to our Bitcoin network backbone for processing transactions in order to have a higher degree of availability in circumstances like the recent forking event.
We've also got a heck of a lot of server horsepower inbound which should be going online this coming week, in order to handle the increased load that we've been under during the last couple of months. I've also been hiring and training more staff, so everyone will be able to achieve a much greater level of customer support interaction soon as well as faster shipping times.
Thanks very much to all of you for your continued patience and support over the past few weeks as both Coinabul and Bitcoin continue to grow to new heights.
-Jay
You may have noticed our systems kicking into high safety mode over the last 48 hours as market price, exchange, and Bitcoin network instability steadily increased and started to disrupt our ability to process transactions. All systems are now operating normally, with some significant changes made on our backend.
We've adjusted the internal pricing algorithms we use to account for multiple exchanges failing and/or having extreme discrepencies, and market prices completely failing. I myself started to make some updates to our Bitcoin network backbone for processing transactions in order to have a higher degree of availability in circumstances like the recent forking event.
We've also got a heck of a lot of server horsepower inbound which should be going online this coming week, in order to handle the increased load that we've been under during the last couple of months. I've also been hiring and training more staff, so everyone will be able to achieve a much greater level of customer support interaction soon as well as faster shipping times.
Thanks very much to all of you for your continued patience and support over the past few weeks as both Coinabul and Bitcoin continue to grow to new heights.
-Jay
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