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Topic: [ANN] Temporary suspension of HSBC Deposits (Read 1776 times)

vip
Activity: 308
Merit: 250
It's been a couple of month without HSBC and you said you only expect this to last 14 days. What's the status?

Your page also says  "Note: Please be advised that only international wire deposits are accepted at the HSBC account and not the local transfers from Hong Kong-based individuals and companies. "

My guess: MtGox had problems with HSBC or the regulatory authorities of HK. Not related to fraudulent transactions. But that may be just me.


Hi

After doing business with HSBC in Hong-Kong for less than a year they decided to stop working with us after receiving four fraudulent transfers to our account.

And thank you for pointing out the text on our support page, the mention of HSBC as now been removed.

Regards
hero member
Activity: 489
Merit: 500
Immersionist
It's been a couple of month without HSBC and you said you only expect this to last 14 days. What's the status?

Your page also says  "Note: Please be advised that only international wire deposits are accepted at the HSBC account and not the local transfers from Hong Kong-based individuals and companies. "

My guess: MtGox had problems with HSBC or the regulatory authorities of HK. Not related to fraudulent transactions. But that may be just me.
full member
Activity: 189
Merit: 100
is it possible to do domestic wire transfers to another account in japan from the japanese bank account?
hero member
Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
Can't say I didn't see that one coming.
hero member
Activity: 714
Merit: 500
Tell us when you figure it out.
vip
Activity: 308
Merit: 250
https://mtgox.com/press_release_20120307.html

Dear Mt.Gox users,

This is a notice to inform you that we have temporally removed our HSBC deposit option from MtGox.com. We have noticed that many recent deposits to this account appear to be fraudulent, so we are being cautious while we investigate.

Althought HSBC deposits are currently suspended, all withdrawals from HSBC are currently routing without disruption. For the time being we invite our international customers to make deposits via our Japanese SMBC account and to avoid sending to our HSBC account.

Finally, we believe that we will be able to resume all deposits to our Hong Kong HSBC account at a maximum of two weeks.

Regards,

The Mt.Gox Team
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