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Topic: Antminer T9+ died under warranty, how to get it repaired? (Read 164 times)

copper member
Activity: 658
Merit: 101
Math doesn't care what you believe.
Hi - Had a T9 that is less than a month old crap out:  http://puu.sh/zqQiU/3f2bc88069.png

Went to the Bitmain site and appear to be in a catch 22:

1)  They want tracking information in order to create a repair ticket
2)  They want copies of the repair ticket in the package

I'm within the USA and planned on using USPS to deliver to their new California repair center.

Do I have to instead use UPS/Fed-Ex or some other carrier that allows me to go online and create a shipping/tracking number and then wait for some type of Bitmain approval?
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