Author

Topic: Any clue on how to retrieve blockchain account (Read 229 times)

newbie
Activity: 20
Merit: 7
Some of the information in this thread is correct, and I want to highlight that:

>Do you have an email you received from blockchain.com? (Maybe it was blockchain.info back then, I forget when they switched). Your account #, a hyphenated series of numbers and letters, should be somewhere in the email.

This part of nutildah's information is correct. 

Here's an example of a wallet id posted on Blockchain.com's site, here: https://support.blockchain.com/hc/en-us/articles/207449986-General
https://support.blockchain.com/hc/en-us/article_attachments/203941213/WalletID.png

You can generally search for your wallet id by looking for an email with the string: "YOUR WALLET ID".  (That works at least for wallets created between 2017 and 2021.  I didn't create my first Blockchain.info wallet until 2017, so I can't verify this for wallets created in prior years).  If you created a Blockchain.info wallet prior to 2017, please comment and let us know whether the "YOUR WALLET ID" string will allow you find your wallet id in an email.

Unless you know your password, Blockchain.com won't tell you your password or allow you to reset it.  (They can't, short of brute-forcing it, because they don't actually store your password.  They only store the encrypted version of your private key.  They authenticate you during login by attempting to decrypt your private key with the password that you give them.  If it decrypts successfully, then they authenticate you.  And -- someone please correct me if I'm wrong -- that decryption actually happens locally in your browser -- it doesn't happen on their servers).

So, if you've lost your password, the only option open to you is to test password guesses until you find the correct password.  To do that, you need an encrypted copy of your private key.  (This is also called your "wallet backup").  For Blockchain.com, that wallet backup is available in the wallet.aes.json file.

>See if you have the wallet file as a .json file somewhere. It may have been emailed to you when you first created your wallet.
I don't believe that Blockchain.info / .com ever emailed people their wallet.aes.json files.  It _could_ have happened prior to 2017, but it hasn't happened since.  Again, if anyone has better information on this, I'd love to know the details.

If you never confirmed your email address in your Blockchain.com account (which is likely only for older wallets), you can get a copy of your wallet.aes.json file from this URL: https://blockchain.info/wallet/WALLET_ID?format=json (hat tip to BitMarx and nc50lc for that)

If you did confirm your email address (on any version since at least 2017 Blockchain will try hard to get you to confirm it), then you'll need to install the 3rd iteration of btcrecover (https://github.com/3rdIteration/btcrecover), and use the extract-scripts/download-blockchain-wallet.py script to get your wallet.aes.json file.  (Actually, you can use the same script in the original version of btcrecover -- but, don't use that version to try to brute force your wallet.  It gives false negatives for some versions of Blockchain's wallets).

Since you confirmed your email address, you're going to need to still have access to that email address.  Because when you try to download the wallet backup / wallet.aes.json file, Blockchain is going to force you to authorize this "login" attempt by clicking a link in your email address.

Once you have successfully downloaded your wallet.aes.json file the fun starts, because now you actually have to brute force the password.
legendary
Activity: 2968
Merit: 3406
Crypto Swap Exchange
have tried as many passwords as I can remember, it just not seem to be working,
I do know what I'm about to suggest is a long shot and to an extent, a bit similar to what Coolcryptovator suggested, but even though saving passwords through browsers isn't a safe practice, that might still be the missing piece for recovering your password [apart from the above solutions]; Have you checked for "saved passwords" on all of the browsers on your computer and mobile device?
member
Activity: 686
Merit: 21
You can easily recover it thru forget password options in the site and that's the best option there is available to recover your account. I am also hoping you have the 2FA setup codes back up just incase if you turned on the 2FA on it long time ago.

There is no forget option on blockchain app or site ,have tried as many passwords as I can remember, it just not seem to be working, but like I said I still have the email and phone number of
legendary
Activity: 2408
Merit: 2226
Signature space for rent
The truth is, it isn't easy to recover blockchain wallet and password recovery is impossible from the platform. I have seen many similar cases those forgot password. Very few of them successfully recovered their wallet, at least not noticeable. Seems a few useful suggestions given above. You can easily get wallet id as suggested by @nutildah, but the password isn't recoverable in the blockchain wallet. So it would be best to try to remember your password. You may take look at your Google Password Manager if in case you saved the password ever. Just check it with login all your Gmail account, if you are lucky then probably you would find it. Otherwise, you may try bruit-force as suggested by @OcTradism by recovering the wallet file. But still, you need best guesses to retrieve the password.
sr. member
Activity: 2114
Merit: 268
Leading Crypto Sports Betting & Casino Platform
I mistakenly forgot the exact password to my first blockchain account but I can remember the e-mail address which I used in opening the account ,does anyone have a clue on how to retrieve the blockchain account because I still have some bitcoin left in there since 2016
Since first i create blockchain wallet, i think i see they can't help to recover password so we must back up private key right after our wallet created. I think it is hard to get it back but if you want to ask their support maybe you have chance, if me my problem is lost my 2fa without back up it and then they help me to open my blockchain with verification. (but i still remember my password)

Don't understand the 2fa you meant, do they help in recovering lost blockchain account with a forgotten password??
They don't, it already said when we create blockchain wallet account. Maybe if you still remember and it is not a scrammble alphabet you can try words that might be you use to be your password because sometime some of people's account have same password. It might be worth if can worth.
hero member
Activity: 1722
Merit: 801
You need access to your email that help you to get your wallet ID and JSON file.

If you have some characters that you think you used it for your wallet password, it will help you more easily to brute-force your wallet password.
Video to brute force Blockchain.com wallet
member
Activity: 2044
Merit: 16
You can easily recover it thru forget password options in the site and that's the best option there is available to recover your account. I am also hoping you have the 2FA setup codes back up just incase if you turned on the 2FA on it long time ago.
legendary
Activity: 2268
Merit: 18748
Don't understand the 2fa you meant, do they help in recovering lost blockchain account with a forgotten password??
No, they don't. Losing your 2FA and losing your password are two different things. Blockchain.com will reset the former for you, but they will not help with the latter. See here: https://support.blockchain.com/hc/en-us/articles/211205343-I-forgot-my-password-What-can-you-do-to-help-

Your options are as follows:
  • Try every possible password you can think of and hope you stumble across the correct one.
  • Use your recovery phrase. Depending on when you created your blockchain.com wallet, this will either be a password recovery phrase or a BIP39 seed phrase. Either way it should be a list of 12 or more words which you should have written down when you created your wallet.
  • See if you have the wallet file as a .json file somewhere. It may have been emailed to you when you first created your wallet. If you do, you can try running a brute force on it with a program such as btcrecover

member
Activity: 686
Merit: 21
I mistakenly forgot the exact password to my first blockchain account but I can remember the e-mail address which I used in opening the account ,does anyone have a clue on how to retrieve the blockchain account because I still have some bitcoin left in there since 2016
Since first i create blockchain wallet, i think i see they can't help to recover password so we must back up private key right after our wallet created. I think it is hard to get it back but if you want to ask their support maybe you have chance, if me my problem is lost my 2fa without back up it and then they help me to open my blockchain with verification. (but i still remember my password)

Don't understand the 2fa you meant, do they help in recovering lost blockchain account with a forgotten password??
jr. member
Activity: 980
Merit: 1
Blockchain Why if you lose another account and have no password or other security backup, you can't recover that account in any way.  A lost account can never be recovered unless you have a password or some other security.
sr. member
Activity: 2114
Merit: 268
Leading Crypto Sports Betting & Casino Platform
I mistakenly forgot the exact password to my first blockchain account but I can remember the e-mail address which I used in opening the account ,does anyone have a clue on how to retrieve the blockchain account because I still have some bitcoin left in there since 2016
Since first i create blockchain wallet, i think i see they can't help to recover password so we must back up private key right after our wallet created. I think it is hard to get it back but if you want to ask their support maybe you have chance, if me my problem is lost my 2fa without back up it and then they help me to open my blockchain with verification. (but i still remember my password)
sr. member
Activity: 1274
Merit: 293
I have seen a reply from @DarkStar about a recovery service that he/she used but I forgot the name of it and I don't know if it will work with your problem, as @nutildah has said, you have to be careful about people offering services that are saying they can recover your account because they are likely a scam.
legendary
Activity: 3010
Merit: 8114
First of all, don't respond to anybody who sends you a private message here, especially if they are a Newbie, they are likely a scammer.

Down near the bottom of the email, you should see the words YOUR WALLET ID

Below that is the code I was talking about. If you don't see it, you can request a new email with it here:

https://login.blockchain.com/#/reminder

That code is your login name, basically. So, that's half of your credentials. The problem is if you didn't save that password anywhere, blockchain.com won't help you log in to your account.

If by any chance you saved your 12 word mnemonic, you can recover your account that way. Can't think of much other than that unfortunately.
member
Activity: 686
Merit: 21
I mistakenly forgot the exact password to my first blockchain account but I can remember the e-mail address which I used in opening the account ,does anyone have a clue on how to retrieve the blockchain account because I still have some bitcoin left in there since 2016

Do you have an email you received from blockchain.com? (Maybe it was blockchain.info back then, I forget when they switched). Your account #, a hyphenated series of numbers and letters, should be somewhere in the email. You can use that in combination with your email address to recover your account. Pretty sure, anyways.

Yes I have the e-mail I received from blockchain, can you please detail it more on how I can go about it
legendary
Activity: 3010
Merit: 8114
I mistakenly forgot the exact password to my first blockchain account but I can remember the e-mail address which I used in opening the account ,does anyone have a clue on how to retrieve the blockchain account because I still have some bitcoin left in there since 2016

Do you have an email you received from blockchain.com? (Maybe it was blockchain.info back then, I forget when they switched). Your account #, a hyphenated series of numbers and letters, should be somewhere in the email. You can use that in combination with your email address to recover your account. Pretty sure, anyways.
member
Activity: 686
Merit: 21
I mistakenly forgot the exact password to my first blockchain account but I can remember the e-mail address which I used in opening the account ,does anyone have a clue on how to retrieve the blockchain account because I still have some bitcoin left in there since 2016
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