I have recently tried Jaxx wallet and their in built exchange feature with shapeshift integration. I have exchanged around 10$ worth of ETH and it shows that i will receive around $10 in my bitcoin address so than i clicked on exchange.
After few minutes i received my bitcoin but its value was only 7.43$
so i just dig little bit and found that shapeshift paid 0.70$ around in transaction fee but where is the remaining 2$ 
I am really sad with this incident, but lesson learned and i have tried this small amount before doing bigger exchange.
After few minutes i received my bitcoin but its value was only 7.43$
so i just dig little bit and found that shapeshift paid 0.70$ around in transaction fee but where is the remaining 2$ I am really sad with this incident, but lesson learned and i have tried this small amount before doing bigger exchange.
Can you send us the shapeshift link that usually comes with every exchange that you do?
If you have used precise exchange as it should on Jaxx wallet then you shouldn't have a problem with the fee being so damn high at all. But if you're not, then maybe that's where the problem occurs. There is transaction fees that has to be paid to the miners on both sides. If you used the "quick" exchange option then you may be charged worse rates because you're not using a precise amount.
Anyways, submit a ticket to sahpeshift if you really want to but i don't think it's that good of an idea to spend so much time and hassle on $2
Good luck!
