I do not know if you have already solved your problem, but I just want to give you this advice:
blockchain.com has a big problem in taking a long time to respond to customers and even when people who are in support of blockchain.com respond, they are unable to solve customer problems, I suggest that you do not use blockchain.com anymore, there are options much better and safer. do not risk your money on a website where no longer have credibility
another advice:
www.blockchain.com has another problem, be careful with your 2Fa if it is 2FA per sms because there are times when it doesn't work, it may take days or months for the code to arrive in your cell or it may never arrive and support does not help to solve