Topic: armory issues (Read 316 times)

With all due respect, if this is a case of you being unable to remember your password, that's your problem. Yes, Armory isn't the easiest software to use, and there are probably some things that could be made a bit more user-friendly. As is, the devs and the user community have been trying to help someone (i.e., you) who just dived in and thought nothing of trusting several hundred dollars to a concept they didn't fully understand, much less a specific piece of software that's more advanced than most. A bit of research beforehand, or at least reading the prompts before blindly clicking, probably would've saved you from losing that money. (I wish I was rich enough to not think twice about losing $500! Must be nice.)

As goatpig just said, if you want to fiddle with possible passwords, there is a "brute force" script available that can try to recover the password. You're on your own for that, though. It may not be the nicest thing to say but I'm tired of going in circles trying to help you (and, frankly, other people who come across as blindly buying into this whole Bit Coin thing that a friend of a friend of the local barber told them would make them rich af). There are examples in the forum archives of people using the script to recover their wallets. You're on your own unless somebody's kind enough to continue trying to help you.

He could try the brute force script for the wallet but I do not have the strength in me to walk him through it.

The actual lesson: Read the manual before jumping headlong into a form of money that requires more user responsibility (and therefore provides more freedom) than any other form of money on the planet.

It doesn't matter which exchange or which wallet software you use, if you are completely clueless as to even the most basic properties of Bitcoin, you are going to have a bad time.

Finally, neither the exchange nor the wallet software was actually to blame for OP's inability to access those bitcoins; it was, however, OP's inability to understand the basic purpose of a password, even after the software itself provided multiple warnings in all-caps-bold-red-print explaining the importance of saving the password and creating backups.

thanks for all your effort. this will be a case of money in money out. have to forget this chapter and learn a lesson never ever to trade with bit trade and never ever to use armory. thanks again. $500 dollars wouldn't change my life anyway

Sorry, but no. The way around this is using a paper backup - something you apparently chose not to make for the first wallet. You were warned when you created the wallet:


If the coins are important to you, I'd get to thinking hard about what you entered as a password. I know it is a 5 character minimum but beyond that, only you would know what you entered.

I've tried several options but none of the passwords can open it. is there any way around it? change password or something?

Good to know.
You need to figure out what your password is for that wallet.

It opened, and it is there, under P2PKH. what should I do next?

by PhoenixFire
"You should be able to check if the address is part of that wallet quite easily:
Double click the 2esgHgP7M wallet. A Wallet Properties window will appear and in it a few lines: "Used Addresses", "Change Addresses" and "Unused Addresses".
Click the triangle next to "Unused Addresses" to expand it and then the triangle next to "P2PKH". Your address "1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x" should be in this list somewhere - Go through it carefully."

I went there inside of Armory but can't open all addresses which start with 1P***** Some open just fine and for some a little popup "Modify comment" window comes up asking me to "Add Address Comment".
What address comment is that???
And even if I successfully find that address, what do I need to do to activate it and find my coins?

Syotis, in addition, your transaction happened about 24 hours after you created that wallet (2esgHgP7M). The second wallet wasn't created until long after, on the 2nd of Feb. I don't think Armory is even set up to create addresses without them being part of a wallet.
So your best bet to get at your coins is to remember the password for the 2esgHgP7M wallet.

You should be able to check if the address is part of that wallet quite easily:
Double click the 2esgHgP7M wallet. A Wallet Properties window will appear and in it a few lines: "Used Addresses", "Change Addresses" and "Unused Addresses".
Click the triangle next to "Unused Addresses" to expand it and then the triangle next to "P2PKH". Your address "1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x" should be in this list somewhere - Go through it carefully.

Don't worry about the screenshot or the DB error. I am also reasonably sure that the set of words Armory gave you are a paper backup for the other wallet, which won't help much.

Addresses are derived deterministically. If this address comes from wallet "2esgHgP7M", it's in there.

I have a slight suspicion that my original address (1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x), which armory created for my transaction is not linked with the wallet (2esgHgP7M) and/or I don't have a wallet, to begin with. but how would I nkow?!

I just checked Armory window and that wallet ID (2esgHgP7M) is still there

I can't open that link. When I copy and paste to my browser it prompts me to save it to my computer. After I do that, I can't even open the file. It says to find the program which created the file in order to open it, but I wouldn't know what program is that. it could be any program. This all means that I don't know if the wallet is still there.

I didn't do any backup. the only phrases I created was for the one of two wallets Armory created after I played with the Armory in order to find out what's going on with my original address (which I thought it was a wallet)

After I created one of the other two wallets, Armory gave me the set of 12 words but some of them are 3 letters word and some 4, 5 and 6

When I try to open Armory window, sometimes, a message pops up saying: "armory failed to spawn the DB! Continuing operation in offline mode instead. Refer to the dbLog.txt for more information.

How do I take screeshot of Armory and which screen in Armory exactly?

Getting Core and Armory playing nice for this one is going to be difficult. Syotis has been syncing Core at a library and barely has HDD space for the blockchain. Opted for exporting keys, and then the rest of this came to light.

Syotis, thank you for the list of steps.
Could I trouble you for a screenshot of your Armory window?

When Armory runs for the first time, it creates a wallet. It also asks you for a password to encrypt the wallet. Is this the "passphrase" you have in your notebook? It also prompts you to create a backup of the wallet. Did you do this?
If so, is your "passphrase" a set of 4 character long "words"? Not actual dictionary words. "abcd wxyz" and so on about 16 more times?

According to your logs the first wallet you created was on the 28th of January at 7:52am. It would also have "2esgHgP7M" as the ID in the main Armory window. This file should be located here: C:\Users\User\AppData\Roaming\Armory\armory_2esgHgP7M_.wallet
Is it still there?

Okay, so we're back at square one. Is Core fully synced? Did you add the bitcoin.conf file that I mentioned?

I gave the address to Bit Trade. I thought that was a wallet because that was THE ONLY THING I WAS GIVEN BY ARMORY. I didn't do any backup because I didn't feel the need for it. Everything seemed OK.
step 1: bit trade asked me for the number of IDs and bank details over the period of two weeks
step 2: they asked me to find a wallet provider and give them a wallet address so they can do the transaction
step 3: I went to Armory and after downloading their software an address was produced (which I thought was a wallet)
step 4: during the transaction (on the bit trade website) I entered that address, deposited my money through POLi Payment and that money ended (through my bank account) into the bank account with the name Digital Blue Solut.
step 5: I then, went to the Bitcoin Armory Management window and realized there was no information of any transaction there
step 6: I then let Armory create 2 new addresses just to see how it worked and to try to find out where my first transaction went
step 7: After both of those new addresses were created they were displayed in the Bitcoin Armory Management but, obviously, there weren't any money or bitcoins in them.
step 8: I then checked to see if there was any phone number or an email that Armory had, so I can contact them to see what's going on. I found their email in the Armory window.
step 9: Just a few seconds after sending them an email my computer sends me back an email informing me that THAT email address is non-existing
step 10: I went to the Bit Trade website and sent an email to the "support team" asking them about the issues Armory has. They replayed to me saying " ah yes, it seems their system is a bit slow at the moment"??
step 11......and ongoing: Bit Trade says they can't do anything to help me out getting my funds back
That's the moment I started contact with you guys.

No. All addresses are public. How the addresses are grouped together into wallets is private (barring horrifically bad security bugs that are irrelevant to this conversation). If BitTrade or whomever is aware of your address, it's either because you told them to look for it, or you conducted a transaction, in which case, yes, of course they'll have that specific address.


I'm confused. Are you saying 1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x is the address generated by Armory that you gave to BitTrade, and that you don't see the address anywhere in the Armory wallet that contains the address? When you double-click the wallet and check all the entries under "Address", that specific address is nowhere to be found?

everyone's PUBLIC wallet, apparently, can be seen by everyone else registered to buy/sell bitcoin. At least that's what Armory is stating (I've watched few youtube videos where a guy was explaining armory). That's how is possible, according to them again, for everyone registered to buy/sell bitcoin to observe how much of bitcoin is in circulation. that's how it was possible for Bit Trade to had the access to my address displayed on the Blockchain page. (link of which I'm providing you with down below)
By ACCESS I meant me accessing or getting control over my investment and what I decide to do with it. As of the very first moment I deposited my money in exchange for bitcoin I did not have any control or even access to the funds.

here is the Blockchain link for you to see.
https://blockchain.info/address/1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x?currency=AUD

copy and paste it into your browser. I hope it works, of course, I can provide you with the transaction receipt which was sent to me by Bit Trade as well

The bitcoin blockchain is a public ledger, so yes, every transaction is visible by everyone else that cares to see them.
1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x is an address. A wallet contains many addresses.

With that in mind, please answer these questions from goatpig:

everyone's PUBLIC wallet, apparently, can be seen by everyone else registered to buy/sell bitcoin. At least that's what Armory is stating (I've watched few youtube videos where a guy was explaining armory). That's how is possible, according to them again, for everyone registered to buy/sell bitcoin to observe how much of bitcoin is in circulation. that's how it was possible for Bit Trade to had the access to my address displayed on the Blockchain page. (link of which I'm providing you with down below)
By ACCESS I meant me accessing or getting control over my investment and what I decide to do with it. As of the very first moment I deposited my money in exchange for bitcoin I did not have any control or even access to the funds.

here is the Blockchain link for you to see.
https://blockchain.info/address/1Pia2Q1HfF9opf2eM2JcDhfqvLgTvv4M2x?currency=AUD

copy and paste it into your browser. I hope it works, of course, I can provide you with the transaction receipt which was sent to me by Bit Trade as well

1) Did you give bitwhatever an address or a wallet?

2) If you gave them a wallet, detail the steps.

3) You say they showed you a transaction on a webpage. Link this if there's no login needed to see it.


Define "public wallet" and "access".

What?

Before I purchased bitcoin with Bit Trade they suggested (among other wallet providers) I use Armory. So, I did. Then, after a wallet was created I gave it to Bit trade for them to deposit my bitcoins there. Everything went well with Poli payment and my money ended on the bank account of someone called Digital Blue Solut. That was all we did. However, when I clicked Bitcoin Armory Management after the transaction was done, there was no money or bitcoins in there. At no time did I have any access or control of my money. It was like going into the air. Later on, I contacted Bit Trade to ask them why I didn't have any control of my investment (sell, buy, keep it, cash it, deposit profit to my bank account) nothing. They sent me Blockchain page showing my transaction in there. And my saga began there.
Two other wallets I created later on (actually Armory did that) to see how it works. I don't see why all this drama has unfolded with armory and Bit Trade.

You said, "Have you actually sent bitcoin from Bit Trade to your Armory wallet? As it stands, you are telling me that you have 2 wallets in Armory and haven't used or sent any bitcoin to either of them."
I didn't send anything, Bit Trade did that, with the wallet I provided them with. One that, for whatever reason, didn't end up on the Bitcoin Armory Management.
Furthermore, Why is my public wallet (used by bit trade to make the transaction) inside of Armory "all wallets" window but no access to it? Why don't I have any access to it? Why isn't my passphrase accepted by Armory? How am I going to recover my money?

You lost me about here.
You've also said:
Have you actually sent bitcoin from Bit Trade to your Armory wallet? As it stands, you are telling me that you have 2 wallets in Armory and haven't used or sent any bitcoin to either of them.

It sounds like you're conflating a bunch of terms too... simplifying: A wallet contains many addresses. An address has a corresponding public & private key.
The "ID" column, next to the "Wallet Name" and "Security" columns, in the main Armory window is not an address or a private key. Just an Armory ID.
When we're talking about a passphrase, I mean the password for the wallet that you would have chosen. If you're trying to use wallet "seed words" from elsewhere, it isn't going to work with Armory.

btw, bitcoin core syncing is still going on. few days and nights already but because my home internet is not all that fast I use local Library when I can. This all means I have no clue when it will sync. It's still 4 years and 33 weeks behind at this stage. It says "2 days until synced" However, the same message is there over the past three days, unchanged

My wallet address. where money was deposited, is NOT in the list on Bitcoin Wallet Management window. Only two unused are there. My original wallet is only visible on Bit Trade website, as well as on Blockchain page.
When I click one of the existing wallets in Armory (and I've tried both of them) and go to the point of entering my passphrase, IT DOES NOT ACCEPT IT. My existing passphrase is too long to fit into that little window. I don't remember using any other passphrase because I have written that one (by hand) in my notebook. In any case, the moment passphrase is not accepted I click on "cancel" button and there, in a new window "all wallet keys" I see the wallet we are after on the top of that list. There is wallet ID in there as well, however, there are no private keys displayed in there. Only two public ones "PublicX and PublicY".
At this stage, of course, I can't follow on the next step you advised me to, and the next step was this one: "Include Unused" but this next one I was able to: at the bottom check "Omit spaces in key data". I pressed "copy to clipboard" button. And that's all I did at this stage.

Great, this is the easiest to use once exported.
I'm going to quote myself here:
Search for your address in the exported list. The corresponding private key (PrivBase58) will be just below it - this should be supported for import into pretty much any other bitcoin wallet.
As above, that private key is complete control of your bitcoins. Anyone gets it, they can get your coins. If you plan on holding onto them and not selling, You need to send your coins to a new wallet address once you've imported or choose to "sweep" the private key to do that in one step. If you're going to sell, just send them to your exchange asap and don't use that address again.

one in question starts with 1, and that's the one which was used to buy bitcoin. the other two are just seating there, never been used, and I should probably get rid of them all together.  btw, the other two start with 1 as well

Let's go from the start here. You know which addresses you've sent coins to, right? How many addresses? Do any start with a 3? Or do they all start with a 1?

it's still syncing. It will take days by the look of it. I have two private keys in there which I didn't use and there is nothing in them. I don't see how you can do anything with either of them to find out what happened to the one we are trying to "fix"

If you don't want to sync Core, your only choice is to export your private keys. Any number of threads on here have the details.

this syncing will take days to download. on top of that, it would use almost all of my hard drive space. obviously, we need to find some other solution in order to recover my wallet. I've updated Armory. however, there are still 2 other empty wallets there without the original one I used to buy bitcoin and therefore, no money visible, yet.

1) Update Armory

2) Download Bitcoin Core and let it sync the blockchain (gonna take over a week looking at your machine)

3) You can now start Armory

https://pastebin.com/09PiP4EK
here is my Export Log File link

So, I get the feeling that you haven't installed Bitcoin Core (go get it). This is required for Armory to show your balance, send coins and most other common functions.
Bitcoin Core will download the blockchain (at least 165 GB of storage required) - It'll take a while to sync depending on your download speed and your hardware.
If this isn't something you're able to achieve, we can help you export your private key(s) to use in another wallet.

In Armory, go to File -> "Export Log File". Post the resulting file. Use pastebin.com

furthermore, every time I click on Armory Management the first message that pops out says: "Armory failed to spawn the DB! Continuing operation in offline mode instead. Refer to the dbLog.txt for more information." Where is the dbLog.txt found? Thanks for your help in advance.

Where do I find this Bitcoin Core? In Bitcoin Armory Management? How to sync it? What are the logs and where to find them? Where can I find my Bitcoin data folder? I know I might be clueless here but really, I just need help because Bit Trade isn't helping me much, even though it was them taking money from me (originally)

Is Bitcoin Core fully synced? Can you please post your logs? Do you have the following in bitcoin.conf in your Bitcoin data folder?

 >:(need help here. I've purchased some bitcoins couple of weeks ago with the wallet generated by Armory. There is nowhere to be found now inside of bitcoin armory administration window. it displays ZERO on my transaction and I just don't have any access to my bitcoin or dollars I spent buying bitcoin. I have the wallet address and I can see full details of the transaction I made on Blockchain page but I can't log in there and there is no one I can contact to resolve this issue, recover my bitcoin and resume control over my money. What should I do?