Topic: Attention XMLGOLD.EU - Waiting for 3000 EUR now 6 weeks! (Read 116 times)
Hello. Xml gold apologizes for the caused inconvenience, but the delay was not related with Xml gold, but with the bank that served the transaction. The payment was delayed due to the stuck bank transfer. The transfer money was recently returned to us back from the bank. The Bitcoin have been refunded to you.
I don´t know if this is here the right place in the forum. I hope so...if not mods please move to the right area.
I have big problems with the Exchanger XML GOLD and I want to warn here everybody!
I am VIP1 User there (I exchanged more then 50.000 EUR there) and used their service since years but now it looks like they want to scam me!
I exchanged on 02. september 18 there +/- 3200 EUR BTC to 3000 EUR bank wire.
Since this time I am waiting for my money.
Support ([email protected]) first wrote me that money is send and it will be there next days.
Then I wait again one week and nothing came.
Then support wrote me that XMLGOLD have problems with its bank and that I have to wait.
Then round about 2 weeks later they told me money is now send and it must be on my bank
account very soon. I waited again one week and nothing came.
After that I wrote them again and they told me I get payment proof from them.
But I don´t get the payment proof and they also ignore my email.
Support always told me that they want to fix the problem with the Admin and the admin ([email protected])
and that they can´t make more then write the Admin. But the Admin continue ignore my emails Angry
I have all emails from them and the complete conversation with the support.
I can post here everything.
Who can help me or have a idea what I can do now?
I have big problems with the Exchanger XML GOLD and I want to warn here everybody!
I am VIP1 User there (I exchanged more then 50.000 EUR there) and used their service since years but now it looks like they want to scam me!
I exchanged on 02. september 18 there +/- 3200 EUR BTC to 3000 EUR bank wire.
Since this time I am waiting for my money.
Support ([email protected]) first wrote me that money is send and it will be there next days.
Then I wait again one week and nothing came.
Then support wrote me that XMLGOLD have problems with its bank and that I have to wait.
Then round about 2 weeks later they told me money is now send and it must be on my bank
account very soon. I waited again one week and nothing came.
After that I wrote them again and they told me I get payment proof from them.
But I don´t get the payment proof and they also ignore my email.
Support always told me that they want to fix the problem with the Admin and the admin ([email protected])
and that they can´t make more then write the Admin. But the Admin continue ignore my emails Angry
I have all emails from them and the complete conversation with the support.
I can post here everything.
Who can help me or have a idea what I can do now?
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