Bitstarz cheat players out of their deposit and void their winnings.
I am posting it in as many threads about bitstarz as I can find until bitstarz make this right and send me my winnings in full. I want to avoid other gamblers from dealing with such a blatant scam site.
My ordeal is as such.
No bonuses accepted or activated.
I deposit 0.2 btc, play slots and lose it.
I deposit 0.1 btc, play slots and lose it.
I decide one last time, deposit just under 0.1 BTC for some netent slots so into the eur account and receive 100.5eur. When I made this deposit it took me to fill in details which it did not do for btc deposit before so I just filled in random details thinking it would not matter.
I proceed to play when piggs fly netent slot, I finally get to run good and end up just over 1000euro.
So I proceed to try withdraw, I am asked to provide my ID and utility bill (wtf, I thought this is anonymous casino site that dont require such things since I am only depositing/withdrawing btc)
I then inform then, I did not know the account page mattered because I was looking for casino that does not require details when dealing with btc but if it does I am willing to provide ID and utility bill but they would then have to update my account details to reflect my real details.
Chris at support then email me telling me I broke rules filling in fake details (it is absolutely obvious I just pressed random letters and was not a clear attempt to enter fake details, everthing was entered 12343 etc.) and that they will remove my winnings and credit back my last deposit.
What the fuck ? First off, I did not gain an advantage, when I found out about my details issue I informed them to correct it, my ID and utility is completely valid. They are simply looking for a way to weasel out of paying me the 1000euro balance and at the same time they are stealing my first 2 deposits by just allowing me to withdraw my third deposit.
How does that make any sense, please dont ever deal with this site. If they go out of their way to weasel out of paying such a relatively small win and also steal my first 2 deposits, I cant imagine what they will do to anyone winning more than that.
Chris at bitstarz, I will continue to make people aware of your practices and zero valid reason to void my winnings and also steal my first 2 deposits.
I am telling you now publicly in case you read this, I will not stop, the internet will get daily details about how you stole from me until you return my full valid winnings that I won fair and square. Failure to do so will hopefully get your clear scam and theft exposed day in and day out.
Chris at bitstarz, my next step is to open google campaigns to make search engine properly aware of your practices.
If you decide to steal from me, be prepared to lose business long term.
You tried to fuck with the wrong guy.
Hi there,
For everything, there's a logical explanation.
So first of all, you admit entering the wrong details on your account, which is not a great idea.
Besides that, you've got multiple accounts in your own name that has been used via the same
browser as you. So unless you have the same first name as someone else playing via your computer,
that doesn't help your case either.
If we have multiple people in the same name playing via the same web browser as you, one would
imagine we'd suspect that being the same person, right? It's probably no news to anyone here
that only one account is allowed per IP/Household/Family/Person, etc.
If you have multiple people in your household with the same name, you could easily have solved
it by sending in documentation to verify your identity, I believe that's quite reasonable.
Mike