I have been with them for almost a year by now, have had nice experience using their service and also draw money out a couple of months ago, but I think their finance situation is doomed now.
Recently I tried to wire all my money out, I put in the instruction and there was no response for over a week. So I raised a ticket to check, the support responsed that their bank implied a restriction on any withdrawal...with no ETA what so ever my withdrawal instruction will be executed.
After a couple of mails, they then offered me an option to do "manual transfer" back to my account with a handling fee of 6%!
Well, if I can get my money back, 6% is also fine. But then the fine print is, the transaction will at least (NOT AT MOST) take two weeks.
Meaning paying the extra 6% does not give me any better news.
Its so obvious that MT.GOX can only give you the money back when they have some new people depositing into their account...you should all stay away from it.
Recently I tried to wire all my money out, I put in the instruction and there was no response for over a week. So I raised a ticket to check, the support responsed that their bank implied a restriction on any withdrawal...with no ETA what so ever my withdrawal instruction will be executed.
After a couple of mails, they then offered me an option to do "manual transfer" back to my account with a handling fee of 6%!
Well, if I can get my money back, 6% is also fine. But then the fine print is, the transaction will at least (NOT AT MOST) take two weeks.
Meaning paying the extra 6% does not give me any better news.
Its so obvious that MT.GOX can only give you the money back when they have some new people depositing into their account...you should all stay away from it.
+1
