Topic: Azbit Crypto Exchange and Crypto2Cloud Beware (Read 104 times)

It seems that (like it or not) you have to recruit them as a core team if you want to continue with their product, you're constantly made to complain about the code they keep for themselves so you have to extend the monthly support fee for it. Maybe this is just my opinion but who knows. At this point, your own team won't even touch front-end development or just handle customer issues.

Umm... yeah, I understand this, what I am failed to understand is the logic behind it. I can understand if OP tried to cut some corners if he's limited by some resources [fund, builder, marketing staffs, etc.], but given he got all that he needs, and since it's his dream business, I think it will be better to build everything by himself, both for security reason as JG said [the backdoor and malicious code] or from the creative side of the design itself [template given by them are likely similar to other site, thus raise less confidence in customers.

Sorry OP, didn't try to be rude, or to pour any salt [and rubbing alcohol] to your wound, just... speaking my mind.

Anyway, do you mind presenting the evidence and, perhaps, edit the opening post with the format as the bottom of this post, so we can start taking proper action? You can move the current opening post into the "additional notes" section.

I am sorry read about the manner in which the scammers have basically taken your money and not provided you the product you were promised. In the end, would you run an exchange that was provided by a group of scammers that have wasted so much of your time? It is possible that they could add a backdoor to gain access to the exchange or furthermore something on the lines of malicious code to steal crypto.

Running an exchange is not easy, getting an off-the-shelf exchange does not mean much if you cannot monitor it. There are many things to think about such as background systems which make the exchange servers operate. Can you elaborate about how many team members are with you and how you intended to run the exchange?

10/10 summary. Thank you for this, you understood what my message is

OP didn't want to build an exchange from scratch, so he got in touch with a service that claimed to do so. They have different packages that are priced differently. OP opted for a package that he thought was suitable for him or his upcoming exchange, but to his dismay the so-called service did not give him the full package he had paid for on top of delays. So they kept giving him false promises and hopes until now.

He can not use the exchange to make some revenue for himself since the product is incomplete and his attempts to contact those guys to give him the source code so that he can use his devs to complete the product have been ignored, yet they keep getting some monthly payment from him. So in a way it's draining him, and yet he isn't making any money of what he invested in so far.

[/quote]Btw, do you think creating a reliable exchange can be done in just 3 days? If not, you should consider their offer to be just bullshit or otherwise you can imagine what the platform will be like. So, have they completed the exchange you ordered?

I was told that they have a template and a back end system that was plug and play. The only things that have to be added is images on the front end, content and API keys in the back end. All of which happens once the platform has been deployed. The exchange is 60% complete. The support system and the admins are not responding. I've delayed for 2 weeks by the sales person. It used to be a telegram account(which I dont have access to) that was used for developers, now it's a ticket system that they havent responded to.



Thank you I'll take a look at this forum and see if I can be off assistance. I wasnt aware of this thread and it didnt come up when I googled the service.



I have team in place to work the platform. Azbit and crypto2cloud will build the platform that will be what the team works around. The only thing I required was a platform and this seemed at the time to be the best option instead of building one from scratch and using an API for the backend. Direction was ideally what I was looking for when coming on board to their service as they're the experts in this industry and well established.

The funds that they require you can see in the first imgur picture upload is the payment per month for maintenance, updates and support of the platform. I hope this helps clarify things.



I understand if they dont let me access the code if the support system is exceptional and the product works without issues. I'll figure out a way to make this work, one day at a time.

I think I didn't grasp your story quite perfectly, you save some money to build your dream, you have a team, hiring officers, etc. but you're still using their service to build your website and other things? Which require more funds while you already have a team that can do it for you on their payroll? Why?

So they are not also even trying to fix the bugs by their devs? It's okay they don't let you access the code if it's not in the deal. But they should deliver the expected and of course a bug-free product.

Nothing to do for you in this case since you are already trapped by them. Just feeling sad for you.

Sad to know that you fell for their trap.

If only you had searched around this forum, you would have known that it's not an exchange to be trusted. I would like you to read through this thread careful you may get some details that may help AZBIT AND BITSANE.COM SCAM!!!!!!!

We could also ask @xtraelv to update the images since he shared very useful information about the scammers.

Btw, do you think creating a reliable exchange can be done in just 3 days? If not, you should consider their offer to be just bullshit or otherwise you can imagine what the platform will be like. So, have they completed the exchange you ordered?

And it's good that you shared this bad experience. From the community's own assessment, Azbit is unfortunately not a recommended exchange. He has proven to have had some problems in the past with project clients and their users.

With the coming improvements to the market, I have managed to save a healthy sum inorder to have my dream of a crypto exchange come to life. I’ve done all the back work which includes, registering, applying and working towards a license, creating a team, hiring the right officers, marketing expenses. No expense has been spared with establishing myself in the market. I’d like to introduce you to the culprit:

Crypto2cloud, a service run by Azbit Exchange. I was attracted to this exchange because Azbit is in the top 40 exchanges, I’m not sure how they run this exchange. If it’s any reflection of what I’ve experienced then I pity their customers. Allow me to take you through the experience that I’ve had and dismantle the delivery product to what is advertised piece by piece so no one has to ever go through this ever again;

On initial contact, you’ll deal with Andrew Akulenko (not doxing, you can find it on their website), you’ll have a phone call and get promised the world and be sent a PDF with their different packages. I’ll show you the package I’ve picked:

https://imgur.com/a/bpZrhfJ

I picked the pro package. The third package, second place from the best package offered. I did not choose the blockchains. There are 3 working blockchains and a TRX blockchain which I’ve been instructed not to use.

There is no futures option, promised on a future date as it’s not available

There is no copy trading platform, this is also promised on a future date
Liquidity does not work properly for new tokens added on to the exchange.

Tech support is very high at $1700 a month but with what was promised at the time and the reputation and ranking of the exchange. I figured I would pay this given the exceptional service I would receive.

The features that I have been provided are the same as one package down which costs $5000 less.

Now lets take a look at this website page:

You can find the website by going to azbit.com and clicking the tab on the left or crypto2cloud.com.

https://imgur.com/Maf3ImA

As previously indicated, there is no copy trading, forex, stocks, derivatives or margin trading. Only spot trading.

https://imgur.com/Maf3ImA

We will skip the first 2 and go to business licensing services. I’ve asked for this before I found my consulting firm and no option was provided.

There is no fiat currency processing option available. Promised at a later date

There are no Payment solutions provided. Promised at a later date

https://imgur.com/FHYY3c9

This is the part I have the biggest issue with. The delivery time. It says 72 hours, I was told that is for the basic exchange. They promised me 10 days. Actual delivery time: 3 months. You will keep getting delayed, excuse after excuse. No further support is being provided, answers have been delayed right after the payment was demanded.

Here is an example of an exchange they will show you that they’ve done for a customer:

https://hachikoexchange.com/

Beautiful right? Expecting your exchange to look similar would be reasonable. The finished product is far off from your expectations.

I’ve invested in the exchange itself which is not complete and lacks features, my marketing ads are not converting as people think the exchange looks off, front end not completed, backend issues as well. I can get the issues fixed as I have experienced devs hired and on payroll but they wont let me access myself to do the updates. I’ve asked to purchase the source code so that I may do further development myself, this was ignored and no answer given. What I believe is that by delivering a subpar product they expect monthly payments to drain you. Not making a profit, I’m sure many have quit, thinking it was their own wrong doing or inexperience. I hope no one has to go through this. This is a cry for help and so buyers are aware of what they will experience dealing with this company.

As per proof, I have all chat logs, payment address, personal experiences (in person) as well but I have chosen not to share this as it’s defamation of their character.