Topic: BC GAME 2400 USDT CAN'T DO KYC ''SOLVED'' (Read 131 times)

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Thanks, everything worked and i withdraw my money. Thank you again

You're such awesome people, now you should handle the $6million dollar dispute you haven't responded to in a week!

Hey, sorry for the inconvenience you experienced while using BC.GAME. We have addressed your request.
Your account has been successfully restored and is now fully operational. You should be able to proceed with withdrawals and other transactions as usual.
If you encounter any further issues or have any questions, please do not hesitate to contact us.

Bc.game will accept foreign passport if you are not from these countries: Aruba, Bonaire, Curacao, Costa Rica, France, Netherlands, Saba, Statia, Saint Martin, USA.

Make sure that the passport is not fade and snap it in an area that has enough brightness. Also make sure it has not expired but still valid.

You can post this on their official thread on this forum instead: BC.GAME - CASINO AND SPORTSBOOK | NEW $BC AIRDROP LIVE!

You can send their official account on this forum personal message: BC.GAME

Platform: BC.GAME
Username: Fytnycionrac

Background:
Hello, i am living in Ukraine and i like to bet on esports. The last betting tournament was DOTA2 Riyadh Masters. I saw an advertisement of bc game and decided to bet there. I won some bets and manage to withdraw most of my winnings. When i decided to withdraw last 2400 usdt i got an error and received a message which contained a phrase ask live support. During chatting in live support they told me to complete advanced KYC. I submitted all of my documents to them and i got an error. I asked again in live support whether they accept foreign passport and they told me yes. My second try was with my foreign passport and the first was with national. Again i got an error. After it i turned to chat support.They told me that they will reset the KYC one more time. Of course i failed third time in a row. All the documents are mine and valid + original.
On the next day i received a message: Dear user, after multiple attempts to verify your account, we regret to inform you that your account will no longer be eligible to pass the KYC verification. This decision is based on our verification policies and procedures, which are in place to ensure the security and compliance of our website. Thank you for understanding.

Can someone help me with contacting bc game staff somehow? I can provide all the necessary information and documents. The account is mine and it is my only again no mults etc.