Topic: BC.Game 100% SCAM---->RESOLVED (Read 680 times)

Based on the title it seems the problem has already been solved. So, I think you (Op) should lock the thread to avoid spamming as well as unwanted discussion. The Scam thread should be live until the case solved but once solved it should be locked.

I must commend your unwavering effort on this page since the beginning of the post and I believe this actually attracted the attention of BC.Game's representative to the case since their support came to confirm this as well. I hope BC.Game will change their ways as fraudulent allegations are getting too rampant against them these days.

I am happy for you on this, after all, you got the money back not minding the shortchanged amount. All the best!

Moderators does not meddle in scam accusations, nor deciding when they want a thread to be locked. If you think the case is solved and want to lock it, you have the power to decide and do so through the lock button. I am marking this case as solved in my summary.

Moderators,
Please let me know when you want me to lock this thread.

That's a relief then, that's something rare to happen when a user got what they owe in a casino since more and more casino have the same patterns on doing their business.
It's good to see that there is still a solution happened on a case like this, unless there's no option for a solution but to refund the cheater/abuser or just confiscate/locked their balance at all.

Sorry for the late update. I was hoping to give update when both transactions have been confirmed on blockchain, but one is still pending.
I have withdrawn 0.08 BTC (confirmed) and 0.18 BTC (Unconfirmed on blockchain after 9 hours) from BC.GAME
Pending any issues with the unconfirmed transaction, I would like to mark this complaint as resolved.
I have updated Casino Guru as well.

Read again. The flag was created because the user who raised it got damaged from a violation of a contract, the clauses was not due to ignoring players [plural] for months. We "rushed" to remove the flag simply because there is no more reason to support it. The user raising the flag has been made whole and forgave the act, withdrawn the flag himself. The clauses on the flag that we affirm to be true to our knowledge when we supported it are no longer true.

Tell me, in your opinion, do we still have to support something and affirm to our best knowledge that it is true, while we know it is no longer correct? If we keep our support to the no longer valid flag, is it not, arguably, an incorrect practice of flag support?

Regarding backroom deal, you're free to check and investigate, but I am sure if there's any, then it'll be us ushering them into solving the cases for your and other player's sake, where we demanding them to look into the cases.

Now please confirm, if you've got your fund in full and accept this case as solved, or do you think there's still some things that need to be straightened?

Swapping from BCD to any cryptocurrency requires no fee on BC.GAME unless you've swapped between other cryptocurrencies.


We've considered your case and you've received the additional 2,930 BCD through PM here, amounting to $10,040 paid in total. The current price of 0.2677985 BTC would be $9,975 and we hope you're satisfied with the outcome.

We apologize for inconveniences caused by the lack of clarity in our deposit bonus promotion and hope you will continue to play on BC.Game.

On SEP 24, BC. Game ILLEGALYY confiscated 0.2677985 BTC. on Sep 24th, that had FIAT value of $7111.

On Nov 26, after 61 days, BCD Swap fees and everything deducted, I received 0.184311 BTC ( Around $6900). It still has zero confirmation on blockchain after 4 hours. Not sure if its a blockchain issue or? BC customer support says wait 24hrs.

 
Assuming 0.18 BTC will finally get confirmed on blockchain, I will be short 0.08 BTC which is somewhere between $2500-$2700. I'm being generous here.
No one knew it will take a casino 61 days to get their act together. That's why in main topic I converted BTC to USD. I wonder how I would have been paid today had the price of BTC dropped to 20k.

On day 47 of complaint, I raised the issue on casino guru, the BC. Game Casino Rep quoted the following:
“5. The excess 0.2677985 BTC was subsequently deducted.”

In summary:

Sep 24th, I had 0.26 BTC. Now I have 0.18 BTC.

BC. GAME has actually gained $2700 by delaying the payment. AND there are people telling me about the title of the complaint and what BTC price I used when ALL DEPOSITS/WITHDRAWALS/BETS were made in BTC? What about the other 20 times we discussed in BTC price.

 Building relations?

A casino that delays payment for 61 days should not be rewarded $2700.

So, this claim has not been settled. Its partially resolved and has a delinquent payment of 0.08 BTC.
I am surprised at some the members here, jumping up and down like a miracle has happened and are in such a rush to remove the flag that was created due to multiple months of ignoring players.
 
Are you that blind or is there a backroom deal?

For the last time, the CASINO actually received monetary profit from this delay unless they return the remaining 0.08 BTC.

I will update my case at other platforms, inform them of the update. Will let the players be the judge if this move by BC.Game is in line with " Building relations"

Hey there,

We have already credited $7,111 to your BC.GAME Account. The complaint was raised and resolved in dollar terms and hence it has been settled as such in dollar value instead of BTC.

Unfortunately, you were only talking about the value in USD in the complaint. You haven't stated the dispute amount in Bitcoin in the main post of your complaint on Casino Guru. BCgame team has credited 7111 BCD on your account now, which is equivalent to 0.188+ BTC at this moment. Maybe they have credited the BCD by considering the amount of dispute mentioned in the complaint. However, 0.26+ BTC is equivalent to 10,000 BCD now as the price of Bitcoin has increased. Haven't you received the 7111 BCD on your account? Are you still looking for the amount which has increased for the price change of Bitcoin?

Do you mind to log in to your BC account [if you haven't already] and see if the amount is already sitting there? Based from this part of their statement, I think they've credited it to your account?

Dear BC. Game
Thank you for your prompt reponse. The amount in dispute is 0.2677985 BTC.
"5.The excess 0.2677985 BTC was subsequently deducted." Quote from casino rep on CasinoGuru, can be confirmed by checking the play history.
 
61 days ago, that would be equivalent to $7111. Please credit my account 0.26 BTC or its equivalent in BCD. All my deposits were made in BTC.

OP, earlypaco, please confirm if the statement above is true and you are credited with the amount stated above? If it is, please mark this thread as resolved and lock it to prevent further meaningless discussion. The button to lock a thread is as previously informed to you. You can mark it as resolved by editing the thread title [I am sure you know how] and add the word "resolved".

After further investigation on the recent issue regarding the deposit bonus you availed of at BC.Game and the subsequent confusion arising from the terms and conditions (ToS), we acknowledge that there was an issue with the clarity and timely update of the bonus terms, which resulted in misunderstandings and discrepancies for several players, including yourself.

The evolving nature of these terms may have caused frustration and a sense of being misled, for which we sincerely apologize. Regarding your specific case, we respect the decision made by the independent arbitrator: Casino.Guru. It appears that the user participated in our 100% deposit bonus, where we did not clearly state that the maximum amount that could be withdrawn from the bonus was $100.

We understand the importance of fair play and the need for transparent and clearly communicated terms for all our users. In line with the independent ruling and our commitment to fairness, BC.Game acknowledges the validity of your winnings stemming from the deposit bonus. $7,111 has been compensated to your BC.Game account in BCD, and you can swap this BCD to any coin of your choice Here. The funds are all yours, and you can withdraw them straight away if you wish. I assure you that your feedback and experience are pivotal to us. We are actively revisiting and updating our bonus terms to ensure they are comprehensive, transparent, and easily accessible to all our users.

Please reach out if you have any further concerns or queries, and once again, we apologize for the lack of clarity in our ToS.

Their review on CasinoMeister went from 9.1 to 4

UKGC takedown news will wake them up abit

i would also add this -

posting on their twitter as much as you can and asking other people to do the same. These casinos are usually very active on social media luring new players and doing this will definitely help prevent atleast some more people getting scammed

The countermeasures are there, it's been placed to warn and keep the gambling community to stay informed; There is an active flag and several negative feedbacks telling the gamblers to have some precaution if they plan to deal with the  Whether they do their DD and read those warning or not, it's unfortunately out of our control.

BC.Game is not just 100% a scam; their level of deceit is astronomically as high as 10000000000000000000%

 Here are a few steps to start the process of spreading the word about BC. Game. Please add if you have more info.

   1- Do reviews on:

https://www.trustpilot.com/review/bc.game
https://www.askgamblers.com/online-casinos/reviews/bc-game-casino
https://casino.guru/user-reviews
Casinomeister forum, https://www.casinomeister.com/forums/threads/bc-game-scam.101119/

   2- The so-called sponsors posted on BC. Game homepage which I have a strong feeling they are not aware of what’s happening.

       a-SIGMA Awards
         Emails:  [email protected], [email protected]

       b-Cloud9
         Emails:  [email protected], [email protected]

      c.https://www.afa.com.ar/es/
         Please find contact

      d.https://cryptogambling.org/
       Fake website with fake contacts

      e.https://itechlabs.com/
       Email:  [email protected]

        iTechlabs gave BC. Game their RNG cert back in 2020. The site says they don’t deal with player complaints, but you can request up to
        date certs about BC.Game



   3-Marketing:

 Let them know they are being used as a vehicle to victimize more players.

       https://a-ads.com/
       Email: [email protected]


 My hope is the leaders of this forum with more influence can take the necessary steps so the gambling community can stay well informed.

Well, here we are. Now I know it wasn't a glitch, just fraud. As predicted before, they waited till last minute and after total of 57 days of wasting time and losing two mediations, they simply decided not to pay . As I said before, this is just the beginning. I will continue posting ways, means and contacts we need to reach out to until these low life dumpster thieves and their minions who will sell their sisters for $10 are out of business.

https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

https://www.askgamblers.com/casino-complaints/bc-game-casino-7100-ud-fraud-or-a-glitch


"Dear earlypaco,

The casino has responded and stated that it wishes to maintain its position regarding this case.

As we have been unable to reach a mutual agreement, the complaint will now be closed as "unresolved".

I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email. In the meantime, I recommend you contact the Curacao Interactive Licensing Authority ([email protected]) and submit a complaint to them. The Licensing Authority has more options and tools to help players. Please let me know how they responded ([email protected]).


I am sorry I could not be of more help on this occasion.



Best regards,

Adam"

They may not felt the impact of all these issues because of their massive marketing, but once the word starts spreading across the whole community, they will then realize that it's too late for them to change direction, there was a time when 1XBIT is the casino that has a lot of accusations now its BC.GAME, since they have changed direction, there will be more complaints coming, and I don't think they will answer these accusations or go through mediation because if they lose the mediation they will still not pay citing those complaints that they've lost and still did not pay.

That is the reason i think that bitcointalk is the best forum when you may find to read honest reviews about gambling sites. You may go any A B C site where you never know if the reviews are paid or biased ones, but here with the audience of bitcointalk, the majority will speak the truth.


That is the only thing we can do is to spread awareness so the other people are not affected but the damage that has been done to the OP and other people being playing there and getting scam, there is nothing that can be done. When the gambling site least cares about their business, it would not matter for them as what others says or thinks about them.

I encouraged OP to do it this is for keyword results usually when people check for the status of one platform they attached the word paying and scam by having a scam attached to BC.GAME and many more review sites doing the same, it will validate their status as a scam casino.
This will discourage people doing research from joining this scam casino and their old players will their platform, they harmed their players by scamming them, so let's harm their platforms with our reviews.

Technically not correct, CG occasionally extend the deadline by seven more days after the first one in hope that the casino will bring an answer and they just needed a little bit more time. Let's hope that's not what'll happen with these cases, they've been dragged for way too long.

As for "officially be called a scammer", though not verbatim, I don't think we need to wait one [or eight] more days to get that official mark by CG. They've already put a warning for BC's practice on BC's profile page and mark them as unfair.

I just visited the case again Bc.game once again on Casino guru, it’s been like 3 days without their answer yet and only 1 day for them to respond or they will officially be called scammer, as they refuse to pay a player who deserves to be paid.
I was sure that someone off is going on with the casino, not only with Bitcointalk users claims, I also found another topic [1] on Casinomeister forum, they also changed their games probability of winning. I’m not sure, and I don’t have time to verify that but as long as they really turned to a scam casino I would say that highly possible they are also manipulating rates of winning on what we call original games.

To be fair, it’s better to wait a bit and see other user’s reviews and also the case on casino guru. After that if the casino still refuse to respond and pay the players. Most of OGs here will tag their accounts in Bitcointalk and same will happen as 1xbit.

[1]: https://www.casinomeister.com/forums/threads/bc-games-has-turned-into-the-biggest-scam-ive-ever-seen.99934/

I took a quick peek at google and duckduckgo, google shows this thread on its second page [DDG didn't show any]. Granted, it's not on the top most of the result, but it's actually above other threads about BC on this forum with "scam" attached to its title.



Although, if OP want to edit the title and change them, it's completely up to... her [?]

Yes, the problem with 1XBIT is that it invests a lot in advertising and we have seen many cases of people asking questions on this forum after being scammed. Just today I saw BC.GAME advertising, I don't remember exactly where but I would say in my mobile wallet. In the end, to scam successfully, they only need a small percentage of people to fall into the trap.


That looks like a good idea to me.

It's unfortunate that it will end this way I posted the image of BC.GAME thread and the community marked it as a scam site already, but they have huge marketing on A-ADS advertising network that will keep players unknowing of their bad deeds coming to play on their platform.
I hope the majority of casino review sites will see the behavior of BC.GAME and have second thoughts on recommending this platform.

We can now say that they are going to the path of 1XBIT so players should think twice about playing here or you'll experience what OP has gone through.
I think OP should change the title and attach the word scam to BC.GAME for the search engine to index it.

The fact is that here on the forum they invested in advertising with a signature campaign and gained a reputation, which is why I wondered in a thread to what extent this kind of situation can be premeditated. It is clear that if a business is doing very well, you run it honestly and in addition to making money you provide a good service, but I'm sure there are many cases like this one, where they launch a casino with minimal capital, invest in reputation and have the scam as a back up plan if the business starts to not go so well.

I feel sorry for you and all those affected but at this point I think we can clearly talk about scam.

Thank you for being the voice of reason. much needed these days.

4 days have passed for them to talk to their team, 54 days have passed since they illegally held on to my winnings of 0.26 BTC, every single response has been right before the expiration of their time line on CG.


Not much left to say at this point but wait the other two days on CG where they will not respond and will be granted an extension. They have zero respect for their customers, zero respect for the third party mediators they agreed to work with and zero respect for the gambling community. All their open cases all over the internet have to do with some sort of non-payment. I hope they understand by ignoring all these non-payment complaints , the complaints won't go away. They will be refiled and reposted over and over all over the forums and eventually it will reach a point where their reputation will be irreparable even if they change casino names.


In what world, can I request a 0.26 BTC credit line from a casino, then make the casino wait 2 months while I tell them let me see if I should pay you or not? Let me talk to my team and I will keep you posted? Think about that for a sec and see how it feels.

I thank the OP for this exposé, it's long overdue, BC.Game is not such a name that can be reckoned with anymore. It's now the casino with the most bad reputation and report on this forum not to mention other external sources. I doubt if anyone could still manage them here if such would not be tagged Red. This is for obvious reasons and the number of victims of this casino increased since the last time they advertised here.

There is no controversy in this fraud, I believe this is a deliberate act, the T&C tactic is not new when a bad casino wants to refuse your payment. It's so unfortunate that their aggressive marketing presence in virtually all sites has helped them to grow, not using the growth well is a bad attitude on their path.

It pains me when people are scammed and also use this medium to warn people reading random reviews about them online, that they are already paid to write in their favour, be wise.

They have 16 open cases on casino.guru and BC game knows how to manipulate the discussion to prolong but here in Bitcointalk the community is quick to take action if you check their announcement thread whether you are online or offline, their reputation is already ruin here and they are going to the way of 1xbit so people should take this as a warning sign to leave BC.GAME or suffer the consequences like the people who filed a legitimate complaint.

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They are judged based on their [in]action. Currently there is an active type-3 [contract violation] flag, which is the heaviest flag this forum has, and two negative feedbacks from DT that serves to warn the community to exercise caution playing in their platform for the time being.

But yes, I agreed with the possibility that they just delaying the situation. On other case that's being mediated by CG by dplay, they initially said all they ask was an address to send the fund, which the user sent privately, and they asked for it to be public [I don't understand why it has to be public], and then they asked for one TXID, which they later argued invalid although the user can easily validate it, as it's taken directly from internal ID from BC's.

They are just wasting time, every 7 day response period, they took their time and responded on the very last day just to post some BS about the case, then disappear for another 7 days. They have lost the case on CG , they couldn't care less about their reputation at CG or at this forum.
In their mind, not paying all these open cases is more beneficial. They can always go and recruit from different forums. they know there is no regulation, no license issue, no regulatory body. its simply a wild wild west situation.

In what world can you hold on to 0.26BTC for 53 days and not pay and ask for more extension to "discuss with the team" while there are those who think BC needs more time?

BC was online on NOV 14 and couldn't care less about all these cases, they are gone now and will reappear in a week just to ignore all requests.
They need to be judged based on their action and the level of customer service they have delivered on all these open cases.
0/10 would be a high score, but lets give them another 30 days for their non-existing team to get together and talk about the case!!


https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

Just like its "twin" case, Jannn's case, this dispute on CG took a step forward earlier today, where the mediator got in touch with their representative and they asked for more time to have an internal discussion regarding this matter. I explained on Jannn's thread why my tag stays and when will it be removed.

The response from Casino.Guru about your case a.d evidence is sufficient to recognize that your winnings should be promptly paid ASAP, otherwise, BC.GAME may face more accusations of scamming users.
The presence of an unresponsive representative here in bitcointalk and also in casino.guru makes the situation worse, providing clear evidence to give them a red flag from us as bitcointalk users. Beside that, I have also came across several other cases and complaints about this casino.
But, even though let's hope it doesn't turn out to be another scam, similar to the 1xBit case. If their team doesn't address the concerns promptly, users here might flag anyone promoting or defending the casino when the situation is so clear. Let's remain hopeful for a positive resolution and all gamlers get their funds soon.

What Casino.guru said here, clearly we are waiting for a response from BC.game team sooner and if anyone has a contact with their representative or any of their team he better mention this topic to him.

Link: https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

update :

After Askgambler found the case unresolved, now Casino Guru has ruled against the Casino.

“ Dear earlypaco
After reviewing all the evidence received from both parties and discussing the case multiple times internally, we have concluded that your winnings should be honored in this case, minus the amount already awarded. We have therefore asked the casino to reconsider its decision regarding this matter, and currently await their reply.”

It has been 5 days since the final ruling and BC. Game hasn’t responded yet.

I will continue to keep the community updated on how this will conclude.

Their questionable actions and responses toward scam accusations lately aside, this point should be clarified.

Their license is not fake... so far.

The user being referenced here had a miscommunication [or... something else] that made him think BC was a sublicense of CEG. That part of accusation happened because Jannn exchanged email with CEG representative and the representative said --as it should be, obviously-- BC was not with them. BC are not under CEG, they're under CIL.

Anyway, I'm observing the development of this thread.

yes, same root cause issues, two different players one week apart, however complete different excuses used to bail out of payment. more details are present on the complaint page. Both cases are straight forward though and players are in the right.

The timing of your case to other user @Jannn with same result on casino guru is kinda questionable that make me think you are just account but I’m not saying that your case is not that relevant. I think it’s better to make the OP simple and updated about the result so that user can easily use this thread as referral on evaluating BC.game trust score.

Bc.game is currently have 2 positive trust score from trusted DT this is why the process on verifying each case related to them is handled very careful because they are trusted here before. Let’s wait for expert look on your case carefully.

In general yes, but if the casino is a scam casino that displays a fake licence it won't do you much good, because they will do whatever they want and they are not subject to any authority, not even that of some Caribbean countries that are not very tough to say the least.

(read explanation by holydarkness below, also clarified in another thread)

Update on my case:
Casino Guru team has produced their final ruling:
“ Dear earlypaco
After reviewing all the evidence received from both parties and discussing the case multiple times internally, we have concluded that your winnings should be honored in this case, minus the amount already awarded. We have therefore asked the casino to reconsider its decision regarding this matter, and currently await their reply.”

BC. Game hasn’t responded yet.

link to the whole story:
https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

It seems as though on a high level there has been a failure operationally on BC's behalf. The website is functional but basic functions around it are not working properly therefore leaving many people disappointed. Csshouts not functioning, signsture campaign participants not being updated in time and more.

My hypothesis is that BC amins might have realized that operating as a legit casino and just utilized that they had remained anonymous and started scamming. Or perhaps their managers went AWOL and therefore many functions are unaccessible. We might never actually know, but when a platform starts showing these signs it's best to stay away from it.

I don't understand how after investing so much in the marketing side of the business such as the signature campaign, ads on popular sites and all other platforms BC would let all these cases run down their name without giving a listening ear👂or solution to open cases !!!

With all this, it would be interesting to see how they have addressed all open cases versus unattended ones, and hoping they still stick around to fix this and go on as running a gambling business is never an easy undertaking.

BC.Game has a different bonus type than some other casinos, so I am not sure how they got their bonuses and about this x40 wager requirement. BC matches our deposits (as you can see on this image) and we need to wager a lot to unlock it. Open the bonus page and you can check more about it, the formula is: "Unlock amount = wager amount * 1% * 20%". We can deposit more money, or we can withdraw our money, anyway the bonus is not credited instantly, we need to unlock it and when we do it we can do what we want without those BCD's.

Actually, There’s a lot of problem on BC related to their bonus reward even before. This issue just escalated quickly now since BC stop communicating and just banning/confiscating all the bonus rewards from users whenever they find it looks like suspicious on winning the bonus.

Their signature campaign already stop while they already change their bonus TC too much harder requirements. I guess they already starting to feel the impact of the negative issues piling against them.

 This is why it is important to go through the terms and conditions before registering for any site, I’m quite sure every site or casino issue out the terms and conditions before registration. This one mistake most of us make, we feel so lazy to go through that cumbersome writes and forgetting that they are information and conditions to use the site. They are lot of clone site in the internet right now, we can even tell which is genuine and due to ignorance we fall for most of this Ponzi scheme. I understand how frustrating it is to deposit your money with out stress and when time to withdraw comes it’s becomes so difficult to get back your money. In most case were you don’t provide the necessary documentation to verify you’re not a bot, I won’t see reason why the casino should release the funds to you.
   This is why we should be careful of clicking any link we see in the internet, some of this link are viruses that can leak you personal information. I personally suggest to use the most common platform. With the huge type of engagement they have they should be legit. They are other legit betting site you can choose from if you don’t like the experience with the previous one.

All this dramas happening in B.C Game within a period of few months, I have come across different case reported by players many resolve and many the players are not happy with their judgement which does not really look good for a casino which have already or is already building a reputation here on the forum and is already on top bitcoin casino review sites.

Why change Bonus wager requirement if they know they can’t pay both wining and deposit bonus why not just remove the bonus entirely and just allow gamblers to play with their deposit amount, many people will still use the casino even if those who are been driven by bonus will stop, but that will not affect their business and reputation at least their will be a honest understanding between them and their customers.

Well these casino licenses that most crypto casinos get are known to be just facades. You shouldn't trust a casino simply because they paid someone to put their badge there.

With that said, BC also stopped funding their signature campaign lately.
This is never a good sign when done without prior notice. Also some discussion happening in that thread.

BC.Game is becoming famous in finding very creative ways of not paying out the winnings, they are now using non-existent TC as the excuse.

The following two threads from third party mediation website explain everything you need to know. Both still unresolved.

https://casino.guru/bc-game-casino-player-s-winnings-confiscated-after

https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

It’s a simple tactic, either due to incompetence or pure fraud, but once the player meets the wagering requirements, you create new requirements and deny the winnings. When you are asked to present proof which show new requirements existed at the time of the play, casino goes quiet.

At this point, their rating with AskGamblers is abysmal, but even Casino Guru has posted a warning which informs players “BC.Game will use Bonus TC against the players.”

BC.Game prefers non-payment over the loss of its reputation simply because its hoping new players will replace the loss of revenue plus they get to keep legitimate winnings, so in the short term, they can continue with the fraud.

However, on their website they have posted a logo of: Cryptogambling.org as a verifier of the operation.
But you cannot get in contact with cryptogambling .org as their contacts are all invalid. If you send an email to the one listed,  "[email protected]" , you will get this response:

 " Address not found. Your message wasn't delivered to [email protected] because the address couldn't be found, or is unable to receive mail."

I don’t know if this issue is with BC.Game only or all Blockdance B.V are engaging in these kinds of behavior, but PLAYERS BEWARE.