Topic: BC.Game - can't withdraw 7.97 BTC (Read 880 times)

Well from ethic side, you're not entitled to any more funds either, you backed out of a deal. Honestly, I find it quite ironic how the table quickly turned. On an extreme degree, you can even be considered breaching a written agreement, given you're agree to a settlement, yet later you state that,

Yes, from a legal point of view I'm not entitled from any more funds. I also have no expectation they'll make me whole.

I'm writing here to remind people that they blocked my account and withheld my funds for almost 2 months alleging exploits and provided 0 proof. I'm writing this as I know people are reading the forum and to some of them this will be useful info.

I've made a compromise with a failing casino to get some of the funds now, instead of all of the funds probably never. That does not make them reputable.

I'd like to remind everyone that they confiscated my funds as they felt I should've lost more money gambling. I do not consider my issue with them resolved. Details here https://bitcointalksearch.org/topic/m.63242609 .

I've already explained that I've settled the AG complaint as I felt it prudent to get any money out as quickly as I can.

The fact remains they voided all my play as they felt I should've lost more than I did. They mention an exploit but refuse to prove it.

I am moving your post from other thread here to give more context:


Now, it looks like greed, is it not?

I gave your complaints another read and the case can actually be appropriately marked as closed within the first complaint, with USDT 124,637, this is the deal they offered and which you accepted. Granted, you ask for it to be in BTC, but they didn't actually and explicitly accept this term,



And further, you both seal the deal with them sending the agreed fund and you explicitly said, "yes, this is acceptable".



Correct me if I'm wrong, but this should mark the situation as resolved and you should've voided the right to ask for more. Yet they somehow provide more for you as a show of good gesture, to match your demand. And you seemingly see it as a weakness and try to exploit it by demanding an explanation for 3 btc and [once again] do not consider your issue as resolved.

Tell me I read this wrongly?

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Read again, they made a deal and agree to settle. The burden of proof no longer applies.

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BC.Game Support, I think you don't have to meet this demand. As provided above, the case should've been marked as closed due to OP's own acknowledgement.

I'd like to confirm that BC.Game have indeed paid me an additional 46k. It's nice to see they're alive and kicking, they might not be going under after all.

Seeing they're committed to work on their reputation here, I'd like to use the opportunity and ask them to comment on the initial confiscation of my funds on the basis of faulty BJ play. To remind everyone, BC.Game's claim is the following:

[image snip]

So they claim I played a game which had RTP above 100%, yet they also admit I lost money playing it. That's why they decided to void all my bets and refund my deposits.

In the interest of fairness and transparency, I ask of them to comment in detail the alleged exploit in the rules. Considering they now claim the game is "fixed" there is no security reason why they wouldn't be able to comment.

Please explain to the community why you confiscated over 3btc from my account. Thanks.

I'd like to remind everyone that they confiscated my funds as they felt I should've lost more money gambling. I do not consider my issue with them resolved. Details here https://bitcointalksearch.org/topic/m.63242609 .

Burden of proof lies with the accuser.
If BC accuse OP of an exploit, they should prove it.

In the interest of fairness and transparency, I ask of them to comment in detail the alleged exploit in the rules. Considering they now claim the game is "fixed" there is no security reason why they wouldn't be able to comment.

Please explain to the community why you confiscated over 3btc from my account. Thanks.

Edit: I've decided to accept their offer to refund my deposits, but I expect that to be done in BTC.

Seeing they're committed to work on their reputation here, I'd like to use the opportunity [...]

So they claim I played a game which had RTP above 100%, yet they also admit I lost money playing it. That's why they decided to void all my bets and refund my deposits.

In the interest of fairness and transparency, I ask of them to comment in detail the alleged exploit in the rules. Considering they now claim the game is "fixed" there is no security reason why they wouldn't be able to comment.

Please explain to the community why you confiscated over 3btc from my account. Thanks.

-snip

Considering the issue "solved" would be an overstatement. Is there a word for "at least I got some of the money back from the thieves"?

Wut?

If you play high enough stakes, after a profitable gaming session you'll have a high balance, it's really that simple. Your advice to not hold large sums in casinos is tantamount to not playing high stakes, thus making gambling uninteresting for a number of people. So in essence you're on a gambling forum telling people it's their fault they're gambling. It adds nothing of value to the conversation.

An update on my scam accusation: https://bitcointalksearch.org/topic/m.63209143

In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

I accepted the offer to be paid in USDT after consulting with efialtis and heeding his advice to take what's on the table. I'd like to thank him here as well as it seems they reactivated the AG complaint on 2 occasions I asked him to contact the casino for me.

At one point I was willing to go the legal route as some people I'm friends with from the industry claimed to know the right lawyers for the job. However after considering the state of the casino and all the red flags (casino rep not active on the forum anymore, account blocks, KYC taking months, unresponsive CS, extremely generous loyalty scheme, unable to make good on resolved disputes, refusing to pay out big winners, a huge number of complaints on AG and CG to name a few) I deemed it highly likely that they are having solvency issues and might not be around for as long as it takes for an international lawsuit to bear fruit. Honestly, at this point I'm happy to have gotten anything out.

I consider this casino to be a 100% scam. Small time players might still be okay to play for a while, as it's typical for a casino going under to refuse payouts to the few biggest winners in order to keep afloat. In this context high stakes players are the canary in the coal mine.

Only for paid partnership streamers though. But not to those who just make a video out of it without affiliation, just to show off or something. But it rarely happens as streamers with huge fandom or not that huge will probably mentioned their price for every video/stream made.

That's what they show you. In reality the streamers and the casino owners have internal deal. They just get paid for their time.

Is there a word for "at least I got some of the money back from the thieves"?

t seems only casino streamers "can" win millions of dollars. When ordinary players have problems with an amount ten times less. It is sad((

Considering the issue "solved" would be an overstatement. Is there a word for "at least I got some of the money back from the thieves"?

[...] I would suggest you write partially solved or something like that in your update log.

But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

Even the OP himself ended my conversation with him on this with a smile having rethought his fault.

You don't have to blame the op but the casinos. The Op is just a gambler and as a gambler he can deposit any amount of money to gamble and thinking to win bigger but in some casinos when they see big amount of money in their platforms they would think sometimes it for money laundering so they would freeze account and asked for personal verification.

I blame the OP for leaving such a huge amount in a casino, and it would be more difficult this time they've parted ways with the forum. I don't know why you guys are not playing smart, any money in a custodial arrangement is technically not your money as they can do and undo. The lack of regulations and sanctions has also emboldened them.

Next time, you might want to have 5 different casinos to split your money and divide the risk.

In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

Good job for compiling BC game accusation threads, 1Xbit has a pinned post here in the scam section, can we one day see BC.Game pinned post here in the scam section to deter or discourage people from playing and joining BC.Game, we have seen how they blatantly disregard the rule of mediation, they disrespect AG decision in favor of the complainants but they keep delaying their action.

As such, my summary on this thread will also change to reflect this development.

I sent them another email 3 days ago asking for an update. They didn't respond. It's now been almost a month since my funds have been blocked.

Thanks, I'll reach out to them as well.

But, they have resolved a couple of accusation with the help of Icopress and efialtis and I believe they could be your key factor as well. Try contacting both of them since they have contact with BC game.

BCgame team has requested those information from you to verify the ownership of the account, it isn’t about the multi-accounting. I had to go through the same process on a different casino when my account was hacked.

Based on their response on Askgamblers, you are allowed to withdraw your initial deposit amount at this moment.

I have informed efialtis about your issue. Hopefully, he will ask BC.game team to make the process faster.

It seems like nonsense to me as if anyone had been multi-accounting they would have access to the same info, right?

Hey OP,

This part, regularly with casinos they require this information to prove the account hasn't switched hands and it's still the original account owner. So have you perhaps changed devices/location recently? Might explain why they require this information.


The part about analyzing your Blackjack bets does seem weird since their in-house BJ game is provably fair.
Regardless I assume you have access to all the info they've requested and I see no reason for them not to unlock your withdrawals once you provide that information.

Also, when casinos refuse to show evidence of their accusation, even to a 3rd party mediator, that is always a bad sign in my opinion. When you have a solid case you can show your cards and the case is solved and your reputation is good.

OP obviously  they are alleging some foul play with your blackjack bets,

As long as you have acess to your account i would advise you to make a backup of all your bet history etc, incase it is needed. 

Do u know whats your win/loss ratio? when did u start playing on bc ?

I don't think they are scamming. I think they will verify whether you have done anything wrong or not that's why they have asked the thing which you have mentioned. If they scam you then they would scam all the amount instead of giving you the withdrawal of the deposit amount 7.1BTC.

I didn’t notice the opening remark money break down probably due to the total amount involved is already stated on the title.

It will be better if you will use the proper scam accusation report report so that it’s easy to grasp your case details since reading the whole post is a bit time consuming just get the summary.


Use talkimg.com to upload picture such as screenshots of conversations with the support and the AG since not all user here is a fan of clicking external link. Wish you a GL on your case.

I've just contacted support again, now they're giving me the run-around:

To begin the verification process, please send us an email to [email protected] , together with the following information.
Subject: Withdrawal Permission Off
1. BCGame Username
2. Registered Email Address
3. One Deposit Transaction (TXID)
4. Commonly used IP Address
5. Commonly used device
Note - the email must be sent from the email address registered to your BCGame account
Please be patient, it can take up to a week for the email team to revert. Thank you!

I never noticed how scary online casinos can be honestly, hope you are able to get your money back man.

You blame me here for what exactly?

I don't think they are scamming. I think they will verify whether you have done anything wrong or not that's why they have asked the thing which you have mentioned. If they scam you then they would scam all the amount instead of giving you the withdrawal of the deposit amount 7.1BTC.

As mentioned in the opening post, my current balance with the casino is 7.97btc. The sum total of my deposits is 7.1btc and the sum of my withdrawals is 2.5btc.

[b]You can use this format:[/b]
[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

I blame the OP for leaving such a huge amount in a casino

What platform they use to reply you and when did they response to your inquiry? Keep us updated so that other user that having trouble with them has chance to recover their funds.

Can you specify how much is your initial bankroll out of the total amount you are holding in there right now?

Yes, I actually just received a reply, they're claiming to be reviewing my account and apologizing for taking so long, so we'll see.

Nope, the withdraw function is still locked.

It’s funny how they are accusing for something that involves their house blackjack while it’s their product and have a total control on it so the result of investigation should be done instantly.

I highly suggest to still pursue your case on AG and don’t expect much here since they are acting strangely quiet recently.

BTW do you contact their support after their last message on the AG. Their last reply in there shows that they want you to reach them out through the casino support. Also do you get already your initial deposit refund?

Also do you get already your initial deposit refund?