BCH(BCC) sent to BTC address is there a solution?Solved after contactingExchange

gg2corp

newbie

Activity: 3

Merit: 0

Quote from: gg2corp on August 07, 2017, 04:59:33 PM

hi guys,

It is sad that first post on this forum is on this topic, but...

I sent my BCH(BCC) to my BTC address on hitbtc exchange. I can see BCH(BCC) on blockchair being on my BTC address, but do not have access to them. Is there a way to solve this issue and what steps should I take?

A little bit late here, but to confirm - problem was solved by HitBTC in about 2-3weeks time after I've sent BCH to my BTC address and all funds returned to my BCH account at no additional costs. Huge respect for HitBTC team.

DannyHamilton

legendary

Activity: 3472

Merit: 4794

Quote from: gg2corp on August 07, 2017, 04:59:33 PM

hi guys,

It is sad that first post on this forum is on this topic, but...

I sent my BCH(BCC) to my BTC address on hitbtc exchange. I can see BCH(BCC) on blockchair being on my BTC address, but do not have access to them. Is there a way to solve this issue and what steps should I take?

Only the exchange can help you. They are the only ones that have the private keys for that address. You'll have to contact their support and hope that they are willing to help.

erre

legendary

Activity: 1680

Merit: 1205

You can ask bitbet to resolve the issue, or at least to give u your privatekeys

gg2corp

newbie

Activity: 3

Merit: 0

hi guys,

It is sad that first post on this forum is on this topic, but...

I sent my BCH(BCC) to my BTC address on hitbtc exchange. I can see BCH(BCC) on blockchair being on my BTC address, but do not have access to them. Is there a way to solve this issue and what steps should I take?

Topic: BCH(BCC) sent to BTC address is there a solution?Solved after contactingExchange (Read 443 times)