Topic: Be Careful Of Cryptothrills Casino (Read 109 times)

Jesus. I am all for bonuses and allowing casinos to make their own rules/terms, but that is actually insane.

I have seen some similar complains to this casinos, and most of them comes with the same scenario as follow:

First : the casino offers no deposit bonus or free spins.
Second : once players managed to complete the wagering requirement of the no deposit bonus/free spins, players are asked to deposit in order to withdraw the winning from the no deposit bonus.
Third : players are forced to wager at least 10x of the deposited money before withdrawal is allowed by the casino due to the terms.
Last : Once players managed to wager 10x of the deposited money, players are accused to break the terms.

@OP: sorry for your bad experience in this casino, lesson learned for you obviously. Next time, you need to do more research about the casino first, read the terms, before deciding to make a deposit.

weird! The subject was seems clear till people have to deposit 1mbtc to withdraw money from bonus. But when I see player can not withdraw fund untill complete 10X wager. This is totally disgusting. Why I have to wager if I make deposit? But yeah it’s normal when casino ask atleast make 1 bet before withdraw for security reason.

They are totally forcing players to gamble in there site after making deposit. People who are thinking to deposit there should be aware about it.

Also always should read the terms and conditions about any site before making deposit.

Nope

Looks like a major miscommunication on both parties and a lot of misunderstanding of ToS and the ToS of their bonuses on your side. but I am curious, did they give back the mbtc you won from bonuses after the discussion you made with their support?

it is where it should be.

Several months ago, I created account with Cryptothrills because they were giving some non-deposit bonus.
I wagered with that bonus, got successful, successfully turned it to real mbtc, I was glad but to make a withdrawal I needed to make minimum 1mbtc deposit. I put it off for a while.

Fast forward now, there was deposit offer with some free spins so I decided to give it a try again. Deposited 1 mbtc and played with free spins and made a withdrawal. It didn't arrive so asked 'support', they said it requires 24 hrs. Deposit require 0 confs, but withdrawl 24 hrs, pretty cool eh?

It didn't arrive even after 24 hrs, I go to support agent again(transcript at end of post).

Now they didn't help with withdrawal but they removed the 5 mbtc earned from playing with bonus citing I asked them to, which I didn't.

The bonus he's mentioning in chat was with 1 mbtc deposit that I did recently, and I did ask them to remove it. I never asked them to remove amount earned from wagered bonus, arguing seemed futile.

It was pretty hopeless, thought let's withdraw 1 mbtc I deposited and move on. But nope, there is more. You can't withdraw unless you gamble 10x amount of your deposit, which literally means you either gamble or forget your money after you deposit there.

It was my mistake indeed, they have this 'rule' written in their t&c, they are literally forcing people to gamble.

They can remove your balances as they like, they lock you out of your funds, they force you to gamble if this doesn't scream scam, I don't what is.
 
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I'm not sure if right sub is scam accusation or gambling discussion, but since gambling discussion seems spammy, I'm posting it here.