Hello BitcoinTalk community,
Just a quick note here on this case. Our odds provider originally mentioned to us that this player placed 4 bets after the result was known. At this time the player's account was suspended for a full investigation. During this period, we discovered that the large majority of winning bets were placed live, with high odds, within seconds prior to payout. We worked closely with our odds provider and discovered that indeed, these bets were placed immediately after the action occurred, which was immediately prior to the odds being taken down. Late betting is a violation of our (and all sportsbook's) terms of service. Had it just been the 4 bets on the 1 game, it could have been a coincidence. However, this occurred over a 2 month period, over a multitude of matches, all in the same situation.
We have offered the player the 1-time opportunity to resettle his bets at a rate of 1:1 and return the deposit. The other option he has, is to contact a third party mediator. If he does this, we have warned him, that we will show the clear evidence and he will likely receive nothing. But that is his choice to make. We have never lost a mediation, because we have never suspended an account without knowing we had enough evidence to prove it.
Assuming he is guilty, this is clearly not the first time he has done this. He has definitely perfected the strategy. What he didn't realize is that Betcoin spends more resources on security than anything else (unfortunately). For years, we have been working closely with nearly every other reputable book in our category to stop the fraud, which causes us to waste money on security that could be used on improvements and promos. We are really good at this, and encourage the players who have been abusing our books for years to find a new profession. No one wants to deal with this. On the other hand, if he is not guilty, then we will not have enough evidence to show the mediator proof of his abuse. Spoiler alert: we do and we will.
Betcoin continues to grow and make improvements, in our mission to remain one of the best and most trusted casino/sportsbooks on the planet! We wish all legitimate players the best of luck! Thank you
You say his bets were made seconds prior to pay out while live betting?
Anyone who bets live knows that live bets are not accepted right away and normally take 10 seconds or even longer to have a live bet accepted. So you're saying he placed a wager while the odds were up, had to wait 10 or more seconds for the bet to be accepted and in that time your lines and odds were still clearly available if the bet got accepted. If the "result was known" don't you think the odds would not be available anymore even before he places the wager and between the time he places the wager and the 10 or more seconds it takes for a bet to be accepted?
What defines late betting? is it betting when a result is known? or is it betting 5 seconds before odds are removed? 10 seconds before odds are removed? 30 seconds prior?...because odds are removed numerous times during a match for many reasons, ie. A goal, a foul, a penalty, a timeout and many other reasons. So what is the definition? is it just betting when a result is known? I am genuinely curious.