I see a lot of people complaining especially about their support , for me I play only poker so I don't have an idea
but recently the op of their thread doesn't seem active like he was before , he was answering all the questions before but now he is not that active
Just an FYI, I have had heaps of problems with their support, only playing poker there. Mainly slowpays on promos. It got so bad that I had to email them almost literally every week in order to get paid my sit and crush payment from the week before.
I think it's important to note again that they always eventually did the right thing, but it was like pulling teeth. The support seemed very disrespectful, dismissive, and at times ignorant of the rules of poker. A few times I was trying to deal with support and was told "bump this tomorrow/on Monday", as if to say that they weren't able to deal with my request at the moment and there were no systems in place for them to deal with it going forward. This is pretty bad and something that I saw they still do (I don't recall if it was on here or on 2p2 where someone just posted their correspondence with support and they said "bump this on Monday").
