There are better alternatives like Fairlay and Exbet(Purely crypto focused exchanges) where you don't need to provide your KYC for crypto deposits and withdrawals.
Your poor ANN presentation and this annoying KYC requirement will attract very few gamblers from this forum due to similar reasons.
We can really see the dedication of a certain company or its seriousness into the business on just by looking their ANN effort or presentation.
Come to think of that there are lots of alternatives which is way more better and more looks good on this one but it depends on how this site would handle out.