I simply placed coin conversions at COINPAYMENTS.NET and on two occasions these conversions were passed onto CHANGELLY.COM
Both trades were done and everything seemed fine EXCEPT no funds sent to my wallets.. CHANGELLY admitted they had both my funds and they would be sent shortly..
The first conversion was for 36,469 and a MONTH ago. the second one was recently for 2,147 trade.. these are substantial amounts of money involved.
The customer support is practically dead, I have sent over 50 emails in the last month, but only ever received 3 emails in return.
One month wait for a simple conversion is quite horrendous, and now I have another problem with same company..
I cannot sleep at night with worrying, but they simply do not care about there clients.. The problem many people like myself have is the fact when you exchange/convert any coins you don't know who is doing the trade.
At the end of the day its a disgusting worry that innocent people can be ripped off by CHANGELLY.COM who were supposed to be a reputable exchange.. THEY CLEARLY ARE NOT.
Being into law before I retired, CHANGELLY.COM can rest assured that I will be doing everything in my power to let all the crypto world out there know what a scamming company they really are..
Not to mention my recent contacts with Financial ombudsmen both in the UK and also in Prague.. anyone out there also know where to complain too
?All help received with thanks..