I and many other traders of have stuck withdraw on HitBTC, a few weeks ago i did withdraw of a large amount of cryptocurrency but withdraw i stuck and shows that it not completed, and it impossible to cancel it, hash of it withdraw is fake!!! the blockchain of cryptocurrency which i withdraw has not such transaction with such hash!!! They stealing peoples money!!! Beware of HitBTC on even don't visit they site!!!
Its horrible. creating a fake transaction hash is like stealing at very next level. I have most of my holdings at HITBTC and seeing this behavior I think I have highly risked them. Until now I have had a very smooth experience with HitBTC.
Some of my friends have recently withdraw on HitBTC and all goes smoothly. As for my own experience, never did have a problem about withdrawals but my last withdrawal to them is almost 15 day ago. May we know what coin is that?
My withdraw is stil pending about two weeks, it is not BTC, it is XEM, support cannot help - they answer me that i should wait, days goes but nothing changes, transaction with hash wich shows for my transaction was never been in XEM network! So my funds still not leaving HitBTC! Searching same problem on Google i found that there are many many people like me, which having pending transaction for many weeks and nothing changes for them, so i think that either HitBTC was hacked and withdrawing transactions just stoled by hackers or it is stoled by HitBTC by itself, there are no other variants to think, but both of this variants are make to HitBTC very bad reputation
Didn't you tell the support that there is no such hash located in the block explorer as they have given it to you? I mean this must be your very prompt response if you know it.