That is sneaky of them to just suddenly implement something without even informing the users of the site. Well if they have informed the people first then I'm sure many people would withdraw their funds from them and because of the fact that there is no advance notice then many are just stuck and waiting in vain for the support's reply which allegedly takes weeks or months to reply. I am just disappointed because there are some who submitted documents but still got rejected and funds still stuck so what is their alternative action should be?