Topic: BEWARE! POLONIEX DEPOSIT ETH PROBLEM (Read 3143 times)

hello all
i discovered this thread unfortunately after i transferred my ether to polo
and as everyone else
on etherscan.io it said success but no funds appeared on the polo wallet
and o course after reading the comments i was afraid and even though it was just two hours past from my transaction i opened a ticket
i had opened some tickets in teh past with no response or with a  response after 2 months which was crazy
to my surprise i got an email after 2 hours  informing me that my funds were now available on my polo ether wallet
i checked and it was there
maybe im lucky? or things are moving forward for polo...not sure but thankfully funds are there

After Circle group acquired this exchange months back , i saw no serious change in this exchange . This exchange is now almost forgotten by people and have no hype like Binance and Bittrex . till yet I can say only these exchanges are perfect overall in compare to all exchanges in market .
never Face any deposit or withdraw issue on these exchanges from exchange side , in case of BCN only there were isues , that too bcoz of BCN chain  .

like my friend, my friend also experienced something like you. my friend has lost 0.5 btc. he wanted to buy tokens at a low price, but what power if this has happened.

Yea, they always had problems.
But I never had a problem with their deposit. Only for withdrawing. Which is why I went to Binance for trading.
Everybody knows you can't find a better exchange than Binance, let's face it.

I always send XRP since I discovered how fast and cheap its to send that way 

Sent 0.65 ETH to Poloniex. It took 15 hours for them to put them to my balance.

So Poloniex support smart contracts and transfers from bitstamp work?

7 hours after success ethereum tx but still waiting for deposit.

I dont know why you all got the problem.  But im have no issue at all using poloniex. Just the fees for bitcoin are a little expensive now that all i can see.  Other than that my eth just need 35 to confirm.didnt took half of hour to confirmed. Hope they will make the service more better. Im scared if something happen like this.

Today, I've sent 0.53ETH from bitstamp to poloniex directly (I know it's a bad idea), it took 2 hours

Sometimes your deposit got stuck because of eth network clogging, as of now a lot of transaction are in pending situation and it might take a long time before it confirms last deposit i made on poloniex it takes 48 hours before it shows up on my account balance.

Please, when you receive your fund write another post.
I just wanted to know how long I had to wait but in this post, it looks like you've all been robbed. It's scary :s

Seriously wish I seen this thread before I sent 7.7 ETH into Polo an hour ago.

I been with these guys since the early days, I have no clue what happened to them but I will say this is very concerning, mine also did not show and I know from past experience they eventually fix issues but take months to look at a single ticket.

I don't even know what I was thinking when I sent the whole amount earlier, I left POLO at the beginning of the year due to trade issues due to the bad DDOS problems we had around Feb of this year. Seen the price pump on ETH and without thinking seen the hot spot was POLO at the moment so I decided to throw them some business, but kind of impossible to do when they lock up your funds from your account for weeks or possibly months from what I am reading out there about ETH deposits here.

I am connected a little in crypto, I actually run a crypto marketing firm so I am about to put it out there about this one and see what is really going on. Just makes no sence, if the explorer shows confirmations, you wallet address lines up correctly, they should credit on the fly automatically. Something is wrong with these issues persisting. They are going to put a black mark on crypto if they keep dealing with customers in this way. Or have serious legal issues with regulators and put another huge target on crypto that we all don't need.

Hope you guys get your funds, this is insane to do to people during the holidays, definitely regretting the idea of tossing some business their way today but I will learn from this one. They better though give me my funds, no way I will take that large amount of money laying down.

lol i should read this post early. they are processing ETH deposit manually. really slow
already send 0,55 eth to polo wallet

Its 1 day 2 hours and my deposit is not yet credited to my account filed a ticket and just by looking around it might take a week or months before they will reply or read the ticket

FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.

I think that problems began after 01/08/2017.
Here is confirmed payments from nanopool to polo that not on my account:
92   2017-08-24 02:52:34   0.200245542748 ETH   
Confirmed
91   2017-08-19 17:18:10   0.200976635776 ETH   
Confirmed
90   2017-08-16 00:55:29   0.201503530506 ETH   
Confirmed
89   2017-08-12 10:06:50   0.201553036885 ETH   
Confirmed
88   2017-08-08 17:33:15   0.200531100406 ETH   
Confirmed
87   2017-08-05 04:14:11   0.202107867764 ETH   
Confirmed

Here is info for the last one:
Transaction Information
Tools & UtilitiesToggle Dropdown
TxHash:0x75360380205a358df9e54c88e8627f21f1838750b73e17d74e30e6fdb4f6ed2cBlock Height:4195742 (15843 block confirmations)TimeStamp:4 days 7 hrs ago (Aug-23-2017 08:52:34 PM +UTC)From:0x52bc44d5378309ee2abf1539bf71de1b7d7be3b5 (Nanopool)To:0xaae0ac38c57990e6ebb6f1cf6564694994f9e089 Value: 0.200245542748478016 Ether ($69.28) Gas Limit: 50000 Gas Used By Txn: 21000 Gas Price: 0.000000004 Ether (4 Gwei) Actual Tx Cost/Fee: 0.000084 Ether ($0.03) Cumulative Gas Used: 168000 Nonce: 2857381

its been quite annoying seeing this continuous concerned about polo though they continue to be working but I'm sure they also losing some traders
since the problem starts I'm still using polo though I already place much bigger stake inside trex keeping good numbers of my alts inside that exchange.

Sometimes I had also problems. For example had about 10 confirmation on bitcoin but in poloniex was zero balance. And only after long time past, I at last received it.
And they didnt answer on tickets. As we all know!!!
So now I prefer bittrex.

14h passed, 10+ ETH ~ 3300$ ~

How long has it been for you, and what amount of ETH are you dealing with?

Now 18 hours, and $1,200+ is in LIMBO.

I created a support ticket, but from what I see here I should just sit back and find something else to do (or be concerned with).

Lack of true regulation is a double edged sword...

My money is still not credited, what should we do?

We’re very sorry to inform you that we are currently experiencing a momentary delay on deposits of this currency.


We are actively working to identify and resolve the problem as soon as possible.


Thank you for your patience and we’re sorry for the inconvenience, don’t hesitate to reply to this message if you have any question.


Sincerely,

Poloniex Support Team


same problem atm with ETH

Any updates from those whose transactions were not showing up on Poloniex?

I transferred 3.8 ETH into Poloniex about an hour ago. Sitting at 145 confirmations, but does not show yet. I suppose this is normal...

THANKS

I wish i saw this thread earlier, its been 5 days since i sent some eth to my poloniex wallet and they have still not been credited :

https://etherscan.io/tx/0x9ab156e9b1cf88455161413fc159793441260a7409596a4cfc808ca450d8f5ca

That issue was caused on the overloaded of ETH network on which do make delays on deposit or even on withdrawals but the thing that worries me of that there are lots of users already do have complaints when it comes to withdrawals and when you do tried out to contact them you wont really get any response from them which is really a sad thing.

Yes its true when eth goes up and always problem with polo when eth goes down and you receive your eth amd now i dont use poloniex. I wrote 5 days ago and no reply any message dont use polo guys

don't use poloniex. they just receive deposit but they don't make withdraw.

I also confirm that poloniex have resolved their ethereum wallet problems because i have received my pending ETC deposit and it have been credited into my wallet, Op should check his account and confirm the status of his transaction.

Has this issue been solved? OP hasn't confirmed if he/she got the Eth back or was able to successfully transfer it. I wanted to transfer my Ethereum coins to another exchange but I'm too afraid I might end up the same as the OP.

obmem.es

This just happened to me too - I have a ETH deposit not going through

Looking at the link you provide and doing some fishing around your deposit address
https://etherscan.io/address/0xd9CD85d0C7ab37407AD0b7CA3E03269108d0CAa3

it appears it took 5 days for you to finally get your deposit - is this correct?

Thank you.

i have same problem

https://etherchain.org/tx/0xf9e8ba9618132ffbe1551655333c509a7378d81065501946d5efe39cf9b48128

3 DAY AGO  - but i don't see ETH on POLONIEX

If they would really continue to ignore this issues and users complaints they will surely lose or lessen their credibility on their service which is really bad later on for their business because people will really seek out for another exchange which do have the things that they do seek out. ETH transactions experiencing delay problems because of network issues itself just like other members said above.

Poloniex deposit and withdrawal problem for some coin is now at an alarming rates but the most painful aspect of the whole process is that they turned a deaf hear to the people's complain and that is a very bad way to conduct any good business.

Could somebody confirm is the ETH depositing problems solved?
As I need to make a ETH deposit there and dont want to double convert BTC-ETH

  http://gastracker.io/tx/0x095c377c5cb55c89a1a06595de490f407d00fa85039056e417b4bb5f8e97a480

You are talking about the transaction you made on the 16th of july, you may check the date of my own transaction at http://gastracker.io/tx/0xfbb1a66b57c5ffc66286718c3e727fb9e3942a1135626d868d3abbda3be1d122

It is a major problem which poloniex have decide to ignore.

My deposite of etc might have been stole by poloniex.
http://gastracker.io/tx/0x095c377c5cb55c89a1a06595de490f407d00fa85039056e417b4bb5f8e97a480

Now so many people has begun suspecting polo must be scam on twitter.

I am sure polo is scam by other reasons.
1.Whale servers were never disconnected while other people's connnection during very hevy market fluctuations.
2.Supporting members are vanishing now.

Watch out for Polo scam.

michellee is correct it is not poloniex's fault. it is the problem with ethereum network. the problem is not as serious as before but it still exists. and with the ethereum price dropping things became worse as people started moving funds from their wallets to exchanges to panic sell and that always creates a large number of transactions which ethereum network can not handle.

and with Poloniex you just have to wait. it may take 2 weeks or more but they will finally get around to it and answer you. you can also make a topic on reddit to force their hands a bit. it has helped a couple of people with large amounts stuck in the past.

i think its because the ethereum network have overload for many of transaction because i've read some article that saying ethereum network has got delay because of huge transaction. after all transaction is sent and there is no overload again, i am sure the ethereum network will be stable.

poloniex support system is always delay for answering ticket from their members but we need to patience and they will answered our ticket and give explanations.

They have issues with this for long time sometimes even bitcoin deposit and withdrawal needs for several days. They have some technical difficulties but still they represent of the best and trust worthy exchanges. Give them little time for this and they will resolve it also look for reddit page on poloniex they have there technical support and as far as i know they resolve there very fast. So at least try there if you have luck your problem will be resolved shortly.

Poloniex always had problems,dont use these exchange.

i think poloniex often eror for withdraw and deposit becareful to poloniex

i have deposit ETH to poloniex 2 days a ago, but until now the deposit stil not in to my account poloniex balance

tx id : 0x9c9d439e7f76ea4d970520e44566100225e5921d5e6c99537e86feedd45dd22b
screenshoot i have send ETH GMT+7 : prnt.sc/fvnpgq
screenshoot the last deposit history on poloniex : prnt.sc/fvnq04
i have been sent ticket support to poloniex but no answer till now : prnt.sc/fvnqrm


i don't now what happen, Which obviously I am very aggrieved