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Topic: Big TRoubles Using Exodus Shapeshift featyre in their wallet (Read 79 times)

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Activity: 10
Merit: 0
exodus shapeshift feature USE ot YOUR OWN RISK. I have lost at least $400 in bad exchanges . Fisr I had about 1500 in Bitcoin there and prices were dropping fast so I decided to buy some Bitcoin Cash to split up my eggs etc. After tranfer using shapeshift I had about 1480 in Bicoin and that seemed pretty fair considering the conveinience and speed. about a month or so later when price of Botcoin was down to $6,000 I decided to buy back the Bitcoin with my Bitcoin Cash which had now lost value and was at $400 and my bitcoin was at $900 so transfer shapeshifted all BCH back and after smoke cleared I had only a measly $1,089 in Bitcoin... WTF!!! I complained incessantly but got only excuses from support. They seemed unable to take resonsibility or even consider giving me back my missing money or even rolling back the transaction. Meanwhile the price of Ethereum dropped to almost $400 and I had 13 litecoin so I decided to buy another .9 Ethereum (to add to the two I already own) by shapeshifting 3 of my Leitecoin into Ethereum (I was a bit nervous about using shapeshift again) so I tried it and after it was all over it failed the transaction. That was pretty bad so I tried it again, It failed AGAIN and then I noticed that I was now missing coins!!! it now claimed I only had 10.9 Letecoin. I Couldn't believe it, I complained and complained and finally they walked me through creating a report in developers mode and I sent it to them. A couple days later my 13 Litecoin were back in my wallet I was very happy about that although I was still out about $200 on the other shapeshift but at least was making progress. After all that 3 lite coin was actally bought for my wife. I had 10 Litecoin for few months and around december I bought 3 more for her and was keeping them in my wallet until she got hers setup. It was there this morning (about three days its been back) and now this evening when I checked again it was GONE AGAIN and now I only have 10.9 again! It stole my coins AGAIN. I can't believe it. Anyone else here lost money during a SHAPESHIFT? I am so angry and if I don't get my money or coin back I'm seriouslly considering starting a class action suit at the class action suit site I'm a member of. How many people have been ripped off by Exodus and NOT RECEIVED THEIR MONEY BACK? Some guy in support was trying to tell me I only had 10.9 all along and that the 13 was an error, I got angry at him telling him I knew exactly how many because I bought every one of them and those three had been a present for my wife and were there since december. Few hours later they disappeared again and I can't help wondering if I made him so angry he took the coiuns back. I really can't believe they were back almost 3 days and then POOF gone again. NOw tyou see them now you don't. Doesn;'t exactly inspire trust in the Exodus Wallet or their Support Team.
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