I attempted to try a second account without disabling the first, the reason for the duplicate message. Not sure if it would even help.
I was hoping someone say, yeah it took mine 4 weeks to go through or 2 months etc, just to confirm they are really slow. I have heard some said quick, so the thought of new account occurred to me, not sure if disabling first would cure the tax id thing.
Hmm op. Multiple accounts are usually not allowed in CEXs. I suggest checking their TOS first before proceeding
and upon checking with binance.us, it seems the same applies to them. Nevertheless, try to explain your situation to them, that you mean no harm and let's hope for the best!
Termination, Suspension, or Restriction
In our sole and absolute discretion, we may: (1) refuse to complete or block, cancel, or reverse any Transaction you have authorized or instructed; (2) terminate, suspend, or restrict your access to any or all of the Services; (3) terminate, suspend, or restrict your access to any or all of your Account(s); and/or (4) refuse to transmit information or Instructions to third parties (including but not limited to third-party wallet operators), in each case with immediate effect for any reason or no reason whatsoever, including, without limitation, where:
...you have taken any action that may circumvent our controls such as opening multiple Accounts without our written consent or abusing promotions which we may offer from time to time.
Back to your verification issue.. yup due to the surge of users and their incapability of catering them, verifications are taking way more longer than usual. The good news is, they have setup a way for users to follow up such cases
Full announcement + follow up form can be found thru here:
Update on Account Verifications