or do you manage this business via pms ?
LMAO.
I don't know if it's my impression, but I sense a certain scepticism in what you say, and I agree. Advertising such a product in this way seems shoddy and unprofessional. Creating an account on this forum and writing a post like that can be done by anyone at 0 cost. One would expect something more from a company that deals in mortgages.
Considering that purchasing ad slots on the forum for this type of prodduct is prohibited, this thread should probably go to Service announcements, not a general discussion board.
But yeah. For this type of service which untenably has to be linked up and cooperating with several banks and lenders, it looks pretty bad on you without a website. You literally cannot manage this type of business without one, even if it's just a few pages with some application forms to fill, and the rest of support is handled via email & telephone.