BitcoinCast sent wrongly to BTC on Coinbase

Findingnemo

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Quote from: tryingluck77 on September 18, 2019, 12:56:35 PM

Coinbase can't help if it's an outgoing transaction, and if it's incoming, they probably won't help either.

Well he has used coinbase internal wallets for sending and receiving, he doesn't have external wallets out of coinbase to any other exchange or platform

If it is happening in coinbase then surely you will get a help but it may take weeks or months to recover your funds but it will happen.

You can see that someone already pointed out coinbase is giving refunds for the wrong send of btc to bch address and vice versa.

Potato Chips

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Quote from: AdolfinWolf on September 18, 2019, 12:13:06 PM

I can't find anything else regarding their cross chain recovery policies.

There's also this kind of warning for every coin

Quote from: tryingluck77

Well he has used coinbase internal wallets for sending and receiving, he doesn't have external wallets out of coinbase to any other exchange or platform

oh uh. last time I check, internal transfers (coinbase to coinbase) can be done off-chain--within their system not in blockchain. You gotta inform your friend about it, no need to opt for an on-chain transaction.

Quote from: tryingluck77

and that is also he can't use it perfectly.

this should help https://support.coinbase.com/

tryingluck77

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[/quote]
again, where did he send the coins to?

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He has contacted support but they are not helping him out or I think they have refused to recover.

Coinbase can't help if it's an outgoing transaction, and if it's incoming, they probably won't help either.

Well he has used coinbase internal wallets for sending and receiving, he doesn't have external wallets out of coinbase to any other exchange or platform

AdolfinWolf

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Quote from: hugeblack on September 18, 2019, 01:28:52 AM

I don't use Coinbase, but is it possible that someone sends BCH to BTC (BCH address with BTC withdrawal)using Coinbase? Is it possible that a famous platform does not verify/check the address?

How would coinbase know what a BCH adress is and what a BTC adress is?

They're the same (?) (with the exception of segwit of course. (and BCH "cash" adresses, but still, legacy adresses are still used most.))

Quote from: tryingluck77 on September 18, 2019, 05:46:50 AM

Let me answer for all above questions,

He had send using Coinbase only and all the wallets he used were given by coinbase itself, i mean with in there platform. He doesn't know about electrum and also I don't know either that which is the best wallets for use and store coins like eth and btc.

I still don't understand..

>"HE HAD SEND USING COINBASE"

To where did he send the coins?

Quote

He was fully using coinbase, wallets as well which are given in the coinbase platform and that is also he can't use it perfectly.

Amount is not big its around 800 or 900 USD equivalent.

again, where did he send the coins to?

Quote

He has contacted support but they are not helping him out or I think they have refused to recover.

Coinbase can't help if it's an outgoing transaction, and if it's incoming, they probably won't help either.

Quote from: https://support.coinbase.com/customer/en/portal/articles/2911542-bitcoin-cash-faq

What happens if I send Bitcoin Cash to a Bitcoin address?
At this time, Coinbase has already credited accounts who received any BCH at their existing BTC addresses. Going forward, we cannot guarantee that funds will be properly credited when one asset is sent to the address of a different asset. Please make sure that you only send funds to the specific deposit address displayed in your Coinbase account for the asset you are sending. You can view a list of these addresses, or create a new one, by

I can't find anything else regarding their cross chain recovery policies.

bL4nkcode

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Quote from: hugeblack on September 18, 2019, 01:28:52 AM

I don't use Coinbase, but is it possible that someone sends BCH to BTC (BCH address with BTC withdrawal)using Coinbase? Is it possible that a famous platform does not verify/check the address?

I guess devs will get a hard time to make that happen since BCH has its legacy address which has corresponding of BTC wallet addy.

It will only possible if they (coinbase or any wallet) will let their users send BCH, using only their unique cashAddr, which wallet that starts "q" (e.g qqpva0kl3tqpxzlt7f56s07mc6ejh6n0pyxznp27up).

And sending BCH to BTC or vice versa is possible as of now.

Quote from: tryingluck77 on September 18, 2019, 05:46:50 AM

Amount is not big its around 800 or 900 USD equivalent.

That's a decent amount still, it can be earned for how many months even by stable job. I suggest to contact their support in any means—using their social media account, twitter handle, subreddit, facebook page.

tryingluck77

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Let me answer for all above questions,

He had send using Coinbase only and all the wallets he used were given by coinbase itself, i mean with in there platform. He doesn't know about electrum and also I don't know either that which is the best wallets for use and store coins like eth and btc.

He was fully using coinbase, wallets as well which are given in the coinbase platform and that is also he can't use it perfectly.

Amount is not big its around 800 or 900 USD equivalent.

He has contacted support but they are not helping him out or I think they have refused to recover.

hugeblack

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I don't use Coinbase, but is it possible that someone sends BCH to BTC (BCH address with BTC withdrawal)using Coinbase? Is it possible that a famous platform does not verify/check the address?

If it is the opposite, it is nice to see it stand with those who make these mistakes.

to @OP As long as you have the private key/seed you are safe. Don’t use random sites to refund your funds. try Electrum

Potato Chips

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If the coins were sent to coinbase, according to this reddit thread, they said they're working for a way and that was almost 2 years ago. I wonder what happened to it hmm... Honestly, If they still can't do it at this time, good luck 'cause it's pretty much not a priority. I hope your friend didn't send it to coinbase.

Quote from: https://www.reddit.com/r/btc/comments/7ntt4t/bch_accidentally_sent_to_btc_address_will_be/

We are currently working on a way to credit customers who sent BTC to a Coinbase BCH address and working to credit customers who sent BCH to a Coinbase BTC address by accident.

In the future, please only sent BTC to a BTC address, and BCH to a BCH address.

I am not able to give you a time frame as to when you will be credited if you were affected by this, but rest assured we are working on it.

Thank you for your patience with us as we grow with the digital currency community.

Regards,

The Coinbase Team

Reach out to coinbase here https://support.coinbase.com/customer/portal/emails/new

dunfida

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Quote from: tryingluck77 on September 17, 2019, 12:16:50 PM

My friend has sent bitcoincash by mistake to bitcoin wallet using coinbase

is there a way to get it back ?

Whats the bitcoin wallet being used? If you've been using an exchange wallet on receiving those BCH then you would need the help of such exchange.
As mentioned above if youve been using up wallet like Electrum theres still a possibility.So we need some clarifications here since
the given info isnt really that complete.

bL4nkcode

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Quote from: tryingluck77 on September 17, 2019, 12:16:50 PM

is there a way to get it back ?

Yes, possible. As long as your friend has access the private key of the receiving bitcoin wallet address where he sent the BCH.

He can export the private key of the bitcoin wallet address and import it on electrum, there he can access his funds again.

But if he's using an exchange or any custodial wallets, there he must message their customer support and explain what had happened, and request to refund/get back what he had sent wrong coins there, but its easier said than done because the team will sometimes demand for a fee for the recovery of those coins.

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Quote from: tryingluck77 on September 17, 2019, 12:16:50 PM

My friend has sent bitcoincash by mistake to bitcoin wallet using coinbase

All blame goes to Roger ver LOL
Give him some shout out here: Roger Ver why is he red trusted? :-P

Quote

is there a way to get it back ?

Yeah! Give me few minutes.

Edit:
Here: What if someone sends Bitcoin Cash to a Bitcoin address?

More edit: Okay, I completely missed the last thing "coinbase". Coinbase is an exchange and I think your friend will have very less chance unless the amount is significant. It's very risky for an exchange to perform such jobs to recover a coin. Any idea about the amount?
What wallet it was sent to?

tryingluck77

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My friend has sent bitcoincash by mistake to bitcoin wallet using coinbase

is there a way to get it back ?

Topic: BitcoinCast sent wrongly to BTC on Coinbase (Read 241 times)